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Bill Kay Honda

Bourbonnais, IL

4.6
1,560 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,560 Reviews of Bill Kay Honda

December 20, 2019

Great service! Everyone I spoke with, from scheduling the appointment to completion of my service, were friendly. Thanks Bill Kay service center! I appreciate your q More

by The Mouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 20, 2019 -

Bill Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. If we can be of further assistance, don't hesitate to let us know!

December 20, 2019

Repair job It was a pleasure working with Sam from our initial phone conversation until I pick up my car. He was very knowledgeable and helpful,and went beyond m More

by cmyvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 20, 2019 -

Bill Kay Honda responded

Thank you for your review of Bill Kay Honda! We're happy to hear Sam was able to take great care of you and listen to all of your needs. We truly appreciate your feedback!

December 19, 2019

Attention to detail Scheduling the service was easy. Work began as scheduled. Service advisor was attentive, knowledgeable and courteous. Scheduled work was completed in More

by ivstonesiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Dec 20, 2019 -

Bill Kay Honda responded

Hi, Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Bill Kay Honda! ! We are glad to hear that our team was helpful and the work was completed in a timely manner. Thank you for your business and look forward to serving you again whenever your need arises.

December 16, 2019

Excellence in compassion Kathy, in service, took care of a couple of hwy orphans. Check engine lights on a Saturday afternoon are unpleasant. Kathy got us in and on the road i More

by josephurcavich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Dec 16, 2019 -

Bill Kay Honda responded

Joseph thank you for the 5-star review. We are so pleased to help hear that Kathy Omay was able to get you into service and back on the road. Come back soon if you are ever in the area, it was a pleasure serving you! BILL KAY HONDA TEAM

December 13, 2019

Great job! I went in for oil change. Tech performed service check. Found battery was bad. It’s still under warranty, so got it replaced free. Also made couple ot More

by GREENMACHINE68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger
Dec 13, 2019 -

Bill Kay Honda responded

Hello there, we appreciate you taking the time to leave us this feedback. So glad that our Team was able to meet your needs. We're looking forward to your next visit with us!

December 10, 2019

Great service as usual I use this service center for 10 years, and the service was always great. The advisors (Alan, Sam, Kathy) are very knowledgeable and friendly. Thank y More

by YURI.STARIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Dec 10, 2019 -

Bill Kay Honda responded

Thank you for being a loyal service customer!

December 10, 2019

Low tire pressure indicater not operating properly I believe the Low tire Pressure Indicater is not working properly on my 2014 Honda CRV. The dealership mechanic I took More

by johnregas
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Heimberger
Dec 15, 2019 -

Bill Kay Honda responded

Hi John: Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please contact us if you would like to further discuss your experience.

December 09, 2019

Great job xxxxxxand helpful and very accommodating. Professional service staff. Friendly atmosphere and made me happy that I service her and will continue. Did More

by MCNAMARAJRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 09, 2019 -

Bill Kay Honda responded

Thanks for the great feedback! We strive to be as accommodating as possible at Bill Kay Honda, and we're happy to hear you'll be back.

December 09, 2019

Buying first car for daughter I was hunting for a used Civic for my daughter's first car. We saw the ad for one within our price and quality bracket on CarFax.com, and I called to More

by andrewr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
Dec 09, 2019 -

Bill Kay Honda responded

Thanks for letting us know what a good job Ed did, Andrew! We're happy to have helped pull of such a great surprise for your daughter, and hope she enjoys her Civic!

December 06, 2019

Wonderful as always! Fast, friendly service! Came in with no appointment and was helped right away. Everything explained in detail and checked in with me from time to ti More

by bogetter2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 07, 2019 -

Bill Kay Honda responded

Thank you for taking the time to leave a review! We're happy to hear that you found the service staff to be friendly and helpful and able to address all you concerns. Thanks for choosing Bill Kay Honda!

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