
Bill Kay Honda
Bourbonnais, IL
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1,560 Reviews of Bill Kay Honda
Great service! Everyone I spoke with, from scheduling the appointment to completion of my service, were friendly. Thanks Bill Kay service center! I appreciate your q Everyone I spoke with, from scheduling the appointment to completion of my service, were friendly. Thanks Bill Kay service center! I appreciate your quick and accurate service. More
Repair job It was a pleasure working with Sam from our initial phone conversation until I pick up my car. He was very knowledgeable and helpful,and went beyond m It was a pleasure working with Sam from our initial phone conversation until I pick up my car. He was very knowledgeable and helpful,and went beyond my expectations. . More
Attention to detail Scheduling the service was easy. Work began as scheduled. Service advisor was attentive, knowledgeable and courteous. Scheduled work was completed in Scheduling the service was easy. Work began as scheduled. Service advisor was attentive, knowledgeable and courteous. Scheduled work was completed in a timely manner. Highly recommended. More
Excellence in compassion Kathy, in service, took care of a couple of hwy orphans. Check engine lights on a Saturday afternoon are unpleasant. Kathy got us in and on the road i Kathy, in service, took care of a couple of hwy orphans. Check engine lights on a Saturday afternoon are unpleasant. Kathy got us in and on the road in two hours. Fantastic!! More
Great job! I went in for oil change. Tech performed service check. Found battery was bad. It’s still under warranty, so got it replaced free. Also made couple ot I went in for oil change. Tech performed service check. Found battery was bad. It’s still under warranty, so got it replaced free. Also made couple other recommendations. Those will be done soon. Love my 2008 odyssey. Glad to have it serviced at Bill Kay. Thanks More
Great service as usual I use this service center for 10 years, and the service was always great. The advisors (Alan, Sam, Kathy) are very knowledgeable and friendly. Thank y I use this service center for 10 years, and the service was always great. The advisors (Alan, Sam, Kathy) are very knowledgeable and friendly. Thank you very much! More
Low tire pressure indicater not operating properly I believe the Low tire Pressure Indicater is not working properly on my 2014 Honda CRV. The dealership mechanic I took I believe the Low tire Pressure Indicater is not working properly on my 2014 Honda CRV. The dealership mechanic I took my car to inflated all tires to 35psi as a remedy which now gives me a much rougher ride. More
Great job xxxxxxand helpful and very accommodating. Professional service staff. Friendly atmosphere and made me happy that I service her and will continue. Did xxxxxxand helpful and very accommodating. Professional service staff. Friendly atmosphere and made me happy that I service her and will continue. Did not plan any surprises or make me feel trapped into extra service. More
Buying first car for daughter I was hunting for a used Civic for my daughter's first car. We saw the ad for one within our price and quality bracket on CarFax.com, and I called to I was hunting for a used Civic for my daughter's first car. We saw the ad for one within our price and quality bracket on CarFax.com, and I called to hold the car so I could check it out. I live 120 miles away in southern Wisconsin. Ed Hanahan made everything very easy - he had it set aside, ready and waiting for me when I got there. I appreciate how straightforward and frank he was about the car, and I appreciate how quickly they were able to process the purchase. The 5 hour round trip was all worthwhile based on the shock and joy from my daughter when we surprised her that night. Thank you! More
Wonderful as always! Fast, friendly service! Came in with no appointment and was helped right away. Everything explained in detail and checked in with me from time to ti Fast, friendly service! Came in with no appointment and was helped right away. Everything explained in detail and checked in with me from time to time to update progress! More