Back

Bill Kay Honda

Bourbonnais, IL

4.6
1,560 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

Directions

By Type

1,560 Reviews of Bill Kay Honda

December 06, 2019

Break replacement - oil change - tire rotation. I purchased my vehicle from Bill Kay in 2013. Since then, I have brought my vehicle to their service ctr for all maintenance. The staff are always v More

by TWESLEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Dec 07, 2019 -

Bill Kay Honda responded

Thank you for the great review! It's great to know that you've been happy with your service visits at Bill Kay Honda. We look forward to seeing you again soon!

December 05, 2019

Tires Sam is the best—-professional, caring, honest—-he got us in the same day we called (I got a flat tire the night before) and gave us his great service— More

by emunoz8312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Dec 05, 2019 -

Bill Kay Honda responded

Thank you for the positive review on 12/5/19. We are pleased to hear that Sam was able to give you 5-star service on your repair. We look forward to continuing this level of service in the future. Thank you for letting Bill Kay Honda be your dealership.

November 27, 2019

Honda Service The service managers always take care of you and explain all the checkpoints and the condition of your car and any things to be aware of More

by F S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Samuel Rios
Dec 01, 2019 -

Bill Kay Honda responded

Thanks for the great feedback! We're happy to hear that you had a positive service experience and hope to see you again soon at Bill Kay Honda!

November 25, 2019

Excellence as always I know the key people and they know me making it a quick and painless comfortable process with a warm and bright seating area to relax while I wait More

by STMC-HSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Samuel Rios
Nov 25, 2019 -

Bill Kay Honda responded

Thank you for the positive review and ratings based on your recent experience at Bill Kay Honda. We looking forward to continuing this level of service in the future.

November 25, 2019

Great dealership with awesome staff! 3rd vehicle I have bought from them! 2-New and 1-slightly used. Ed Hanahan is awesome to deal with! They are always a pleasure to deal with! More

by schnaime4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Hanahan
Nov 25, 2019 -

Bill Kay Honda responded

Thank you for the positive feedback based on your experience working with Ed Hanahan. We appreciate you continuing to allow us to match you up with the best vehicle that fits your needs. Please let us know if we can answer any additional questions or concerns.

November 23, 2019

Great Experience Sam was very pleasant - got me right in to check my tires and found out I had a nail. I have a 2014 Honda Civic. More

by rkmilli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz, Kathleen Omay, Samuel Rios
Nov 23, 2019 -

Bill Kay Honda responded

Thank you for sharing your feedback so that others will know what it's like to have their vehicle serviced at Bill Kay Honda ! We are glad to hear that Sam provided a helpful service. If any future issues should arise, we will be here to assist.

November 23, 2019

Great! Sam Rios is a great at understanding your issue and ensures it is taken care of. If something comes up shortly after you have work done on your car, S More

by javajoltal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 23, 2019 -

Bill Kay Honda responded

Hi, We understand it's a big decision where you service your car, and we are grateful to have been chosen. We are happy to hear that Sam is always able to guide you through your service experience and put your mind at ease. Thank you again for choosing Bill Kay Honda!

November 22, 2019

Oil and fluids change The service dept has always taken care of my Acura. Acura dealer is 45 miles away. Bill Kay's Honda is eight miles from my home. More

by MICHAEL_PASCHALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Heimberger, Kathleen Omay, Samuel Rios
Nov 23, 2019 -

Bill Kay Honda responded

Hi Michael, Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

November 21, 2019

Brakes Are Like New Again I brought my Odyssey in for a brake check. The technician was very thorough, & asked totally appropriate questions. I have a 2018 with over 60000 mile More

by duanekuhns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 22, 2019 -

Bill Kay Honda responded

Hi Duane, thanks for the great review of your recent visit to our service department! It's great to hear that the technician provided such good service and that the break issue you came in for was resolved. We hope you continue to enjoy your Odyssey! Best regards from the Bill Kay Honda team.

November 20, 2019

Excellent service as expected Sam is always professional and so gracious. He is careful of my concerns and delivers top rate service each time. He is the reason I return each time More

by AKASAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Nov 21, 2019 -

Bill Kay Honda responded

Hi, We are very pleased to hear that your experience with Sam was such a positive one. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

...
55
...