Bill Kay Honda

Top notch! Whenever I have a question or problem, the service department is right there to help. Always ready to greet and get my vehicle back in the bay area t Whenever I have a question or problem, the service department is right there to help. Always ready to greet and get my vehicle back in the bay area to fix whatever is wrong. And they usually know how long it will take to get it fixed. More

Great service The service department has always taken good care of me. They are polite and explain what is being done. Service was done in a timely manner. The service department has always taken good care of me. They are polite and explain what is being done. Service was done in a timely manner. More

Service work I can count on Alan for getting my car in even if it’s just an oil change and get it done for me. I’ve been taking my car to get serviced at Honda for I can count on Alan for getting my car in even if it’s just an oil change and get it done for me. I’ve been taking my car to get serviced at Honda for at least about 20 years even when it was the Oldsmobile dealer. I always try to get Allen as my service writer when I call or go there in person. More

I’m pleased with my service rep. He gets things promptly aru I’m a repeat customer since 1996. The service dept always works with my budget and keeps me safe when I’m back on the road! I’m a repeat customer since 1996. The service dept always works with my budget and keeps me safe when I’m back on the road! More

Excellent! Kathy was beyond wonderful, knowledgeable and professional. I would highly recommend speaking to her about any services. She had Samantha assist with Kathy was beyond wonderful, knowledgeable and professional. I would highly recommend speaking to her about any services. She had Samantha assist with some operations issues and she was amazing as well. Sincere thank you! More

Professional informative great customer service Bill Kay Honda and Bert Traverse are number one in the area 4 customer service and professionalism. The information was extensive in making our decis Bill Kay Honda and Bert Traverse are number one in the area 4 customer service and professionalism. The information was extensive in making our decision and would recommend Bert and Bill Kay to anyone in this market More

Option Not Wanted/But a Great Deal/Experience Regardless My wife and I purchased a 2016 Ford Explorer from these folks and received a great deal. We were very pleased with the experience we had and the smoot My wife and I purchased a 2016 Ford Explorer from these folks and received a great deal. We were very pleased with the experience we had and the smoothness and professionalism that the personnel working there had. Everything went extremely well and we recommend this dealership for your next car purchase. There were only a couple of things That I didn’t agree with them about. Doc fees - this is just a way to get more money from the consumer. Every dealership does it and if your going to charge me for this just figure it in the cost of the vehicle, where it should be. I have my own business and I don’t charge you for writing the receipt... just sayin!! Secondly we had to buy a security system that they put on the car. I didn’t want it but they told me it was already in it. It is a sticker on each door and rear latch so if my car gets stolen the police can identify the parts when it gets chopped. I have insurance already that will also take care of my stolen car. Just didn’t want it and I was clearly forced to buy it for $199 if I wanted the vehicle. I was persistent about it and they did take $48 off the cost but still paid $ 151 for something I could of cared less was on the vehicle. Overall we are very pleased with our time at Bill Kay Honda and would buy from again. More

Tire replaced Sam was awesome, kind and understanding. Always professional. I did not have to wait long and they had me in right away. I can trust their work. Sam was awesome, kind and understanding. Always professional. I did not have to wait long and they had me in right away. I can trust their work. More

Honda put the breaks on my issues Everything I was promised concerning issues, parts, length of time to fix, price was on point! I was even given a car to use free till my car was done Everything I was promised concerning issues, parts, length of time to fix, price was on point! I was even given a car to use free till my car was done the next day! Repairs were quick and had me back on the road in 24 hours!! I love Bill Kay Honda!! More

bert was very helpful because of great concern of being helpful in all my need of infor on honda ridgeline truck and BERT certainly lived up to his reputation THANKS BERT because of great concern of being helpful in all my need of infor on honda ridgeline truck and BERT certainly lived up to his reputation THANKS BERT More