
Bill Kay Honda
Bourbonnais, IL
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1,561 Reviews of Bill Kay Honda
Very good Had an issue and service manager Terry was great about helping and giving a fair solution. Was beginning to lose trust but will definitely keep coming Had an issue and service manager Terry was great about helping and giving a fair solution. Was beginning to lose trust but will definitely keep coming back. More
Excellent customer service! Sam Rios knows how to do his job with excellence and help the customer understand their service needs. I have always had superior customer service at Sam Rios knows how to do his job with excellence and help the customer understand their service needs. I have always had superior customer service at Bill Kay. More
Oil change and tire rotation I was told about a 45 minute wait for my oil change and tire rotation so I made myself comfortable in the waiting area and enjoyed the quiet. The work I was told about a 45 minute wait for my oil change and tire rotation so I made myself comfortable in the waiting area and enjoyed the quiet. The work was done in that amount of time and I thought it was a great price for the services rendered. Everyone was very nice and friendly. More
Needed air bag rrplaced Service tech was so friendly, prompt and truly interested in my issue. I would recommend Bill Kay Honda to anyone who asks where to have their car rep Service tech was so friendly, prompt and truly interested in my issue. I would recommend Bill Kay Honda to anyone who asks where to have their car repaired. More
Excellent communications! Set the correct expectations and followed through with exactly what was expected. Personable service representatives from my call to make an appointm Set the correct expectations and followed through with exactly what was expected. Personable service representatives from my call to make an appointment to the cashier for my receipt. Great experience! More
Radio Repair Brought my car in because my radio would not work. After talking to Sam in the service department my radio was covered under my warranty. That was ver Brought my car in because my radio would not work. After talking to Sam in the service department my radio was covered under my warranty. That was very good news. More
Service visit Even though the prices can be a bit high and there’s always something to upgrade, fix, or add, I do appreciate the overall friendless and customer ser Even though the prices can be a bit high and there’s always something to upgrade, fix, or add, I do appreciate the overall friendless and customer service I receive whenever I visit. More
Oil Change Kathleen Omay was Simply awesome!!!! She went out of way to keep informed with every step of the service on my van, and gave me details on what need t Kathleen Omay was Simply awesome!!!! She went out of way to keep informed with every step of the service on my van, and gave me details on what need to be serviced next. More
Great experience Great service that was not my first time at this dealership I was greeted with a nice smile and I waited in a very nice comfortable waiting room while Great service that was not my first time at this dealership I was greeted with a nice smile and I waited in a very nice comfortable waiting room while my car was getting checked More
Great experience They were very helpful and we are enjoying our purchase. The change that should be made let purchaser pick test drive route. Thank you again. They were very helpful and we are enjoying our purchase. The change that should be made let purchaser pick test drive route. Thank you again. More