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Bill Kay Honda

Bourbonnais, IL

4.7
1,561 Reviews

1360 Locke Dr

Bourbonnais, IL

60914

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1,561 Reviews of Bill Kay Honda

March 22, 2019

Very good Had an issue and service manager Terry was great about helping and giving a fair solution. Was beginning to lose trust but will definitely keep coming More

by WEIDENAARC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Samuel Rios
March 22, 2019

Excellent customer service! Sam Rios knows how to do his job with excellence and help the customer understand their service needs. I have always had superior customer service at More

by Hondafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
March 21, 2019

Oil change and tire rotation I was told about a 45 minute wait for my oil change and tire rotation so I made myself comfortable in the waiting area and enjoyed the quiet. The work More

by alison.senesc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
March 21, 2019

Needed air bag rrplaced Service tech was so friendly, prompt and truly interested in my issue. I would recommend Bill Kay Honda to anyone who asks where to have their car rep More

by ASPENCER99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
March 21, 2019

Excellent communications! Set the correct expectations and followed through with exactly what was expected. Personable service representatives from my call to make an appointm More

by Kim Y.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
March 21, 2019

Radio Repair Brought my car in because my radio would not work. After talking to Sam in the service department my radio was covered under my warranty. That was ver More

by CBERHANU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
March 20, 2019

Service visit Even though the prices can be a bit high and there’s always something to upgrade, fix, or add, I do appreciate the overall friendless and customer ser More

by lbe7985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
March 19, 2019

Oil Change Kathleen Omay was Simply awesome!!!! She went out of way to keep informed with every step of the service on my van, and gave me details on what need t More

by downshse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
March 19, 2019

Great experience Great service that was not my first time at this dealership I was greeted with a nice smile and I waited in a very nice comfortable waiting room while More

by docsurg53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
March 19, 2019

Great experience They were very helpful and we are enjoying our purchase. The change that should be made let purchaser pick test drive route. Thank you again. More

by Deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arael Serrano, Samuel Rios
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