
Bill Kay Honda
Bourbonnais, IL
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1,561 Reviews of Bill Kay Honda
Service dept I have always taken my vehicles there for service that way there is a paper trail what service we did to our Honda Odessey’s I have always taken my vehicles there for service that way there is a paper trail what service we did to our Honda Odessey’s More
Great service Despite a busier than usual Saturday morning, Kathleen was able to get me in right away. Very thorough in letting me know what needed to be done, not Despite a busier than usual Saturday morning, Kathleen was able to get me in right away. Very thorough in letting me know what needed to be done, not pushy at all. More
Prompt and thorough! The service department at Bill Kay is wonderful! The Pilot is an exceptional vehicle, but unless the service department is also exceptional, it doesn The service department at Bill Kay is wonderful! The Pilot is an exceptional vehicle, but unless the service department is also exceptional, it doesn't matter. This service department is always polite, prompt and thorough. I always trust the information they provide and give approval for additional service, verified by the electronic monitoring. This service department truly deserves more than five stars! Thank you!! More
No appointment and was in and out Stopped in without an appointment and was taken right away. Oil change and tire rotation along with wiper inserts. Very good service. Will be back. Stopped in without an appointment and was taken right away. Oil change and tire rotation along with wiper inserts. Very good service. Will be back. More
Alan in service department Alan is always friendly, smiling and explains what needs to he done or what can wait. I trust him with my car and my family's safety. Alan is always friendly, smiling and explains what needs to he done or what can wait. I trust him with my car and my family's safety. More
Service review Was told inhad 2 cars in front of me and would be an hr and a half before my truck was done. I ended up waiting 3 hours but the gave me a complimentar Was told inhad 2 cars in front of me and would be an hr and a half before my truck was done. I ended up waiting 3 hours but the gave me a complimentary tire rotation and free labor. Only had to pay for parts on my oil change. So in the end it was pretty nice. More
Simply awesome! I always enjoy my visits to BK Honda. The service rep was extremely pleasant and extremely nice. The service depth was very busy, and the rep kept us I always enjoy my visits to BK Honda. The service rep was extremely pleasant and extremely nice. The service depth was very busy, and the rep kept us up to speed on how we were doing as far as time, and when she saw us, she made sure we were still "doing all right." It is always nice to not be "looked through". She was funny too and made us laugh. I like the fact that she told us what was wrong, and what was due to be serviced. I appreciated everything she did! Keep up the great work!! More
Tire repair Excellent service. Would recommend. Service people are always friendly and helpful. I would only bring my car to bill Kay. Always extremely happy Excellent service. Would recommend. Service people are always friendly and helpful. I would only bring my car to bill Kay. Always extremely happy when I leave. More
Service quick and complete Went in for an oil change, showed up with no appointment on a Saturday morning and they took it in. Oil change and tire rotation reasonably prices, ar Went in for an oil change, showed up with no appointment on a Saturday morning and they took it in. Oil change and tire rotation reasonably prices, around $60 for both. Completed within 2 hours, very pleasant to deal with. More
Second CR-V Purchased from Bill Kay Honda I brought my car in for service, Kathy was both helpful and friendly. I was able to use a loaner car while my car was being worked on. When my vehicle I brought my car in for service, Kathy was both helpful and friendly. I was able to use a loaner car while my car was being worked on. When my vehicle was ready I received a call from Kathy. She reviewed the work that was done and I was on my way. More