Bill Kay Honda - Service Center

Kathy and Sam were very professional and friendly. Sam is always polite when he is explaining what they found and why it is important to maintain my vehicle but I never feel pressured. always polite when he is explaining what they found and why it is important to maintain my vehicle but I never feel pressured. More

There were fingerprints all over my glove box handle, like they were looking for something. Why did they even have to go in there. It makes no sense like they were looking for something. Why did they even have to go in there. It makes no sense More

Always friendly, knowledgable, and courteous. I got in and out in less than an hour, and my car was humming like a top. Thank you. and out in less than an hour, and my car was humming like a top. Thank you. More

I really enjoy the customer service at Bill Kay Honda. Sam and Kathy both are always extremely kind and caring. I would recommend the services here. Sam and Kathy both are always extremely kind and caring. I would recommend the services here. More

The service experience has always been a pleasurable one. They are accommodating and thorough. Any issue had been resolved at the first visit. Thank you so much for everything. They are accommodating and thorough. Any issue had been resolved at the first visit. Thank you so much for everything. More

Very easy to work with - appreciated no HIGH pressure to sell a car. Would like to see a better waiting area and updated washrooms while waiting for car to be serviced. sell a car. Would like to see a better waiting area and updated washrooms while waiting for car to be serviced. More

This was a few follow up visit after an oil change. Every was helpful. This visit was requested by Mr. Rios. He was very friendly and checked to oil and showed me that there was little change. Mr Every was helpful. This visit was requested by Mr. Rios. He was very friendly and checked to oil and showed me that there was little change. Mr Rios was extremely helpful and friendly. More

Brought our Accord in for oil and filter change. The vehicle checks that were included in a detailed report were very helpful in determining the future service the vehicle will need. vehicle checks that were included in a detailed report were very helpful in determining the future service the vehicle will need. More

disappointing. 1. son told dealership that emergency brake was stuck in on position. 2. son was told to drive car to dealership 3. due to driving to dealership he had to have new brakes installed AG brake was stuck in on position. 2. son was told to drive car to dealership 3. due to driving to dealership he had to have new brakes installed AGAIN 4. dealership had just installed about $600 brakes about a month or 2 before. gave a rating of 3 instead of 1 because they had things repaired in 1 and 1/2 days. More

Always a pleasure to bring my Pilot in for service. The Service writers take the time to go over everything that is recommended and answer all my questions. Service writers take the time to go over everything that is recommended and answer all my questions. More