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Bill Kay Honda - Service Center

Bourbonnais, IL

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916 Reviews

916 Reviews of Bill Kay Honda - Service Center

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June 23, 2021

Work was done as estimated. Requested a loaner car which was nice so I could go back to work while service was being performed. Kathy was very thorough explaining the work which would be performed, the cost More

by LisaW
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jun 23, 2021 -

Bill Kay Honda responded

Lisa, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We're glad to hear that Kathy and the team delivered such a positive experience!

June 22, 2021

Every time I visit this dealership to get my car serviced my experience is always a pleasant one. I drive over 20 miles, drive past 3 nearby dealerships to visit this one. More

by tifflee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 22, 2021 -

Bill Kay Honda responded

It's great to hear that we were able to help you with your service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bill Kay Honda!

June 22, 2021

Kathy in service was very helpful. Kathy even walked me to my car and went through the different ways to turn my lane monitor on and off, she also said feel free to call her anytime I have a question. Th More

by dwfocken
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay
Jun 23, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your thoughts on working with Kathleen! We're glad to hear that she delivered such a great experience and will definitely pass along your compliments!

June 18, 2021

Complete satisfaction from start to finish. The service team was very professional. They arranged for a free loner due to us living 40 miles away. More

by wiseguysguys117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 21, 2021 -

Bill Kay Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 18, 2021

Sam always does a great job. He quotes accurate wait times, offers rides if it is going to be a while, and doesn’t recommend unnecessary work. Great job Sam! More

by paulfroeschle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Chouinard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Rios
Jun 21, 2021 -

Bill Kay Honda responded

Paul, We appreciate your business, Sam and our team looks forward to serving you again soon!

June 17, 2021

Great service associate. Very Good attention to detail. Same as always very friendly and remembers everyone's name. A great asset to your company. 👏 Thanks More

by drdpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 17, 2021 -

Bill Kay Honda responded

Thanks for sharing your thoughts about your experience with Bill Kay Honda. We appreciate your business and hope to see you again soon!

June 17, 2021

Very prompt they dropped us off to eat, and picked us up when were ready very nice, and friendly. Clean place made us feel very comfortable More

by AlishiaAveritte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 17, 2021 -

Bill Kay Honda responded

Thank you, Alishia, for choosing Bill Kay Honda, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 16, 2021

Very good at working your vehicle in when convenient for the customer. Communicated very well with me on the progress of the work being done. More

by TWINACRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert Tvrz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Goodman, Kathleen Omay, Samuel Rios
Jun 16, 2021 -

Bill Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bill Kay Honda.

June 15, 2021

Quick service for our recall. Very friendly. I would recommend the service department. Very attentive, asked if I needed a ride or picked up. Thanks! More

by klh770810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Omay, Samuel Rios
Jun 15, 2021 -

Bill Kay Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

June 10, 2021

Good service people and department. Always friendly and knowledgeable. Easy to schedule appointments and usually within a day or two. Always enjoy the interactions with the service team. More

by eileen.krach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Rios
Jun 10, 2021 -

Bill Kay Honda responded

Eileen, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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