Bill Kay Nissan

I have bought five cars from this dealer. Nick to sales manager is a great guy and easy to deal with. The service department is a different story. It seems like this dealership service depart Nick to sales manager is a great guy and easy to deal with. The service department is a different story. It seems like this dealership service department likes to over inflate your tires. When I reviewed this dealership I gave it a poor rating do to having my tires inflated to 39 pounds. When a management person by the name of Donnie called me I voiced my concerns. He tried to tell me that it is OK to have your tires overinflated. I tried to explain to him that recommended tire pressure is 33 psi and that’s what it states on the door. He told me that it is common to over inflate tires. When I started to question his logic his attitude towards me changed. It seem like he didn’t care if I ever came back to the dealership again. You would think with the economy the way it is managers would try to do what they can to keep their customers happy especially long time customers. Like I said great place to buy a car not so great to him your car serviced there and dealing with Donnie. More

I had such an amazing experience at this dealership. Kim Golden and Tim Anzalone were able to help me get the car that I want! Highly recommend coming to this dealership to get your car! Kim Golden and Tim Anzalone were able to help me get the car that I want! Highly recommend coming to this dealership to get your car! More

Steve is thee best at what he does. Very knowledgeable and is hilarious while doing what he does. Nick is also the best. He didn’t give up on making sure I left with something that I wa Very knowledgeable and is hilarious while doing what he does. Nick is also the best. He didn’t give up on making sure I left with something that I was happy with and within budget. Keep up the great work, I will continue to always recommend Bill Kay to everyone I know. More

5 Service fine. Too many questions on survey. Please delete my number or limit to 1 question Too many questions on survey. Please delete my number or limit to 1 question More

Average- not overly friendly The service host has no personality. Others treat customers as an interruption. People need customer service training. personality. Others treat customers as an interruption. People need customer service training. More

As usual over priced 160$ in labor for a oil change a break fluid change I feel taken advantage of you are not the giing rate break fluid change I feel taken advantage of you are not the giing rate More

Carlos was very attentive and matched me with a car I love. The dealership was the typical harrowing car buying experience, but if you can get through the financing/warranty pain and suffering…you can ge love. The dealership was the typical harrowing car buying experience, but if you can get through the financing/warranty pain and suffering…you can get a fair deal. More

I just want to sincerely thank Kim Golden for helping me! !! She really goes to bat for her customers making sure they leave satisfied! I was in a pretty tough situation getting out of my car and she truly ma !! She really goes to bat for her customers making sure they leave satisfied! I was in a pretty tough situation getting out of my car and she truly made magic happen something i got turned down for a million times! She righted a wrong that seemed impossible!! FOREVER thankful for you! You deserve a higher title for sure! Thank you so so much! HIGHLY recommend working with Kim! I also want to thank everyone else that helped me i know i was a tough one! I appreciate every single one of you very very much for helping me i love my new car!! THANK YOU! More

Les dejé mensaje que mi carro temblaba y cuando me le hicieron el cambio de aceite dijeron que estaba bien, 3 días después el carro se le prendieron 3 luces incluida la del motor la lleve a un taller cer hicieron el cambio de aceite dijeron que estaba bien, 3 días después el carro se le prendieron 3 luces incluida la del motor la lleve a un taller cerca y le cambiaron el filtro del aire. More

They provided fast and professional service. I am glad I went here and will continue to in the future. I am glad I went here and will continue to in the future. More