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Bill Kay Nissan
Downers Grove, IL
2,531 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,531 reviews
February 02, 2021
Excellent service and follow up!!! Purchase Rogue through Steve B and have 100% enjoyed everything about this SUV. Perfect size, lots of safety features. Very satisfied Steve B and have 100% enjoyed everything about this SUV. Perfect size, lots of safety features. Very satisfied More
by karen.designdetails
Verified Customer
Helpful January 31, 2021
The service team was swift and efficient in identifying work needed with my car. Rick communicated with me at every step in the process and repair. work needed with my car. Rick communicated with me at every step in the process and repair. More
by Patricia
Employees Worked With
January 29, 2021
I have been coming to this dealership over 8 years and never had any complaints matter of fact I almost know how everything works lol 😂 never had any complaints matter of fact I almost know how everything works lol 😂 More
by MSLIN311
January 29, 2021
Great customer care.from start to finish.my day was fast and easy. I felt very safe .all covid protocols were followed. I recommend it highly and easy. I felt very safe .all covid protocols were followed. I recommend it highly More
by georgiay54
January 29, 2021
I have to say that every time I go to get maintenance on my car Ric has been very helpful and has made my experience very enjoyable to say the very least. I think this man is wonderful at his job and I beli my car Ric has been very helpful and has made my experience very enjoyable to say the very least. I think this man is wonderful at his job and I believe a he deserves a raise.Best customer service ever. More
by PORTILLOJOE123
January 28, 2021
I would like to thank everybody at Nissan.My wife and I I would like to thank everybody at Nissan. My wife and I have been very happy with our rogue. And 100% satisfied with the maintenance department. C I would like to thank everybody at Nissan. My wife and I have been very happy with our rogue. And 100% satisfied with the maintenance department. Communication is outstanding. And I've never been more happier with a dealership. Thank you once again to Nissan and Nissan's maintenance department you've been doing an outstanding job. More
by PATRICIACONSOLINO
January 28, 2021
Tim immediately towed my 2019 Altima once I let him know the engine light was on and the car wasn’t driving well. Ric called very quickly with what happened and how to rectify. He took the time to speak wit the engine light was on and the car wasn’t driving well. Ric called very quickly with what happened and how to rectify. He took the time to speak with my husband on insurance claims and what to do. When I got there he had a porter clean the snow off my car and deliver it warm to the service area. It was a really great experience! More
by Alannamiceli1
January 28, 2021
Excellent experience start to finish thank you Art and Kim for everything wonderful staff enjoyed the way everything was handled thank you all for your professional ism Kim for everything wonderful staff enjoyed the way everything was handled thank you all for your professional ism More
by JACANDJER
January 27, 2021
The dealership is great and clean. The service department is awesome. Great customer service! They keep everything clean and sanitized. The entire staff is friendly and courteous. is awesome. Great customer service! They keep everything clean and sanitized. The entire staff is friendly and courteous. More
by KRISGONZALEZ82
Employees Worked With
January 26, 2021
They did a good job on my car and took care of us very fast thank you for the good job you guys did thank you fast thank you for the good job you guys did thank you More
by fred13valentin
