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Bill Kay Nissan
Downers Grove, IL
2,574 Reviews
As one of Chicagoland's premier Nissan Dealers we know full well that buying a New, Certified Pre-Owned, or Used Vehicle is one of the biggest and most important investments you can make. Here at Bill Kay Nissan, our Sales Consultants and financial experts will guide you every step of the way to get you behind the wheel in a way that you're completely comfortable with. Thanks to our wide selection of loan and lease options to choose from, owning the Nissan of your dreams has never been easier. Come see Bill Kay Nissan for yourself and drive home happy!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,574 reviews
May 26, 2020
Ric was very professional. This was first visiting this dealership . I was in and out in in no time during theses unprecedented time. My experience was great. dealership . I was in and out in in no time during theses unprecedented time. My experience was great. More
by Toniollins
Verified CustomerEmployees Worked With
May 25, 2020
Great working with Ric, Ric was offering a helping hand every step of the way from being informative on the issues on hand, Road diagnosis and repairs. every step of the way from being informative on the issues on hand, Road diagnosis and repairs. More
by palominoc322
Employees Worked With
May 23, 2020
The process was quick and easy. Randall was patient and knowledgeable about every aspect we had questions on. We also got a good rate on the car. knowledgeable about every aspect we had questions on. We also got a good rate on the car. More
by jnens
Employees Worked With
Randall Caldwell
May 23, 2020
They were all so nice and accommodating. I felt that they truly cared and weren’t just in it for the sale. Steve was awesome through the whole process. I would definitely recommend this place. truly cared and weren’t just in it for the sale. Steve was awesome through the whole process. I would definitely recommend this place. More
by nnw3702
May 22, 2020
In for an oil change, left with a new rattling noise. Contacted service department and was quoted a price to repair the damage they caused. Contacted service department and was quoted a price to repair the damage they caused. More
by Nora
Employees Worked With
New person, not my usual guy
May 22, 2020
Very nice service center tells you what really need and don't sell u stuff you don't need ,at time or sometimes ask to have fluids checked out . and don't sell u stuff you don't need ,at time or sometimes ask to have fluids checked out . More
by Alexis41120
Employees Worked With
Carl Beckstrom
May 21, 2020
I have leased Nissans from Bill Kay for 17 years and part of the reason is the service department. They are always professional and always do the job right the first time. of the reason is the service department. They are always professional and always do the job right the first time. More
by JGPATT60
Employees Worked With
Jerimy Witt
May 21, 2020
The service department staff was courteous and friendly. The work was completed in a timely manner. The oil change,tire rotation, and air filter change have improved the car performance. Thanks The work was completed in a timely manner. The oil change,tire rotation, and air filter change have improved the car performance. Thanks More
by JANAHERDOVA
Employees Worked With
Jerimy Witt
May 20, 2020
Pleasant to work with....in and out in time frame promised. Called attention to future problems without pressure. Handled everything in spite of the virus and closures. promised. Called attention to future problems without pressure. Handled everything in spite of the virus and closures. More
by pap261
Employees Worked With
Khalil Sulaiman, Jerimy Witt
