Bill Kolb Jr. Subaru

Great customer service, very little sales pressure. Really enjoyed working with Howard, he made the dealership experience a lot less stressful and even fun. I would recommend this dealership to a friend Really enjoyed working with Howard, he made the dealership experience a lot less stressful and even fun. I would recommend this dealership to a friend. More

Outstanding Customer Service Second time buying a car at Bill Kolb Jr. Subaru and the customer service still remain the same. Gary and his team are very knowledgeable. They are ve Second time buying a car at Bill Kolb Jr. Subaru and the customer service still remain the same. Gary and his team are very knowledgeable. They are very detailed oriented, not to mention, very funny, which makes the workplace enjoyable and clients are happy. I think they make the best team. More

I would recommend this dealership This is the third Subaru that I have leased from Bill Kolb Subaru. Holman Cano was my salesman on the last two. He is professional, kind and helpful. This is the third Subaru that I have leased from Bill Kolb Subaru. Holman Cano was my salesman on the last two. He is professional, kind and helpful. When my lease is up Holman will be the person I can trust. Thank you Holman. I love the car More

You shouldn’t go anywhere else! My 2nd leasing experience with this dealership. John and his manager were phenomenal. After completing the paperwork, I changed my mind about model ch My 2nd leasing experience with this dealership. John and his manager were phenomenal. After completing the paperwork, I changed my mind about model choice, but they didn’t rest until I was happy. So pleasant and professional. More

Helpfull and efficient Very pleased with the buying experience. Pleasant and transparent process throughout with no pressure to close the deal. I will consider the Bill Kolb Very pleased with the buying experience. Pleasant and transparent process throughout with no pressure to close the deal. I will consider the Bill Kolb team for all my future purchases. More

Purchase of new Forester & used Impreza All in one week! My sales consultant Richard Knel was great. Knowledgable, friendly, patient and very willing to listen to my needs and concerns. Highly recommend. A My sales consultant Richard Knel was great. Knowledgable, friendly, patient and very willing to listen to my needs and concerns. Highly recommend. A pleasant experience. More

Easy Peasy Extremely pleasant experience. Gary was helpful, funny and knowledgable. It was a no hassle, no haggle transaction. Would definitely recommend to fri Extremely pleasant experience. Gary was helpful, funny and knowledgable. It was a no hassle, no haggle transaction. Would definitely recommend to friends and family and would buy again from him. More

used 2018 subaru impreza sale Howard Bonfield was extremely professional and very organized. He was kind and genuine and I truly enjoyed my first experience with this dealership th Howard Bonfield was extremely professional and very organized. He was kind and genuine and I truly enjoyed my first experience with this dealership thanks to his hard work and efforts. More

Terrible Sales Service Our sales associate was extremely disorganized. I came to Bill Kolb to trade in my leased Forester and lease a new Forester. The first time I was th Our sales associate was extremely disorganized. I came to Bill Kolb to trade in my leased Forester and lease a new Forester. The first time I was there we discussed a car on the lot and a car that would be arriving soon. After a couple hours working out pricing I left to discuss it with my wife. I had specifically stated I did not want the maintenance plan ($600+ for a few oil changes that you wait at least two hours for). I returned a few days later and after shaking on a deal for a Forester on their lot, the associate spoke to management and returned to say he could not give us that deal on that car. He stated, "I don't know how I came to that number." I walked out of the dealership. The associate called me that evening saying he mixed up the car on the lot for another forester that was to arrive in the coming weeks. I returned for a second time and agreed on a price for the incoming Forester which had a few extra features (fog lights, floor liners, LED lighting, etc.). When we came in to sign the paperwork we realized the maintenance plan had not been removed. We had spent hours debating pricing and the associate could have easily showed us a lower price had that plan not been included. When my wife went to finally pick up the car she realized there were no fog lights. This was the most valuable extra feature that somehow was left off the car. The salesman said they were never included. I then showed him a picture that HE TOOK on my phone of all the extra features that should have been included. He again stated he didn't remember take the picture or telling me about these extra features. After some debate as to whether they take the cost of the lights off or install them he agreed to have them installed. So we would have to return another day to pick up the car. After we picked up the car we realized one of the fog lights did not work. We had to return again to have it repaired. More