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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,455 Reviews

252 Route 303

Orangeburg, NY

10962

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3,455 Reviews of Bill Kolb Jr. Subaru

September 27, 2018

Subaru Impreza I recently traded in my old Jeep for a used Subaru Impreza and the experience I had was fantastic, Larry is a very knowledgeable and friendly salesman More

by Impreza92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Spiegel, Larry Annunziato
Sep 27, 2018 -

Bill Kolb Jr. Subaru responded

Thank you for taking the time to write about your experience. It truly means a lot to us when we hear from our customers. Good or bad. I am happy your experience went so well. Keep in mind that Larry and the rest of the team are always available to answer questions and help you with any concerns. If you would prefer to speak to me I am also available at any time. Please do not hesitate to reach out if you need any assistance. Thanks again. Chris Flood, GM.

September 27, 2018

Outstanding Experience This was by far the easiest and most pleasant experience I have had at a car dealership. I really felt that the staff was focused on making sure I wa More

by Csokoly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Sep 27, 2018 -

Bill Kolb Jr. Subaru responded

Automotive Salespeople rank just above Congressmen and just below Lawyers on a recent poll that ranked the trustworthiness of professions. That is very sad but I do understand why it is the case. It doesn't have to be. We have worked very hard to put together the process and assemble the team to make what you experienced possible. When you use words like "Easiest", "Pleasant" and "Satisfied" in your description of a car dealership it proves to me that it is possible to change perception. We are far from done and we will continue to work to change the narrative. Thank you for taking the time to write this review. We truly appreciate it. Chris Food, GM.

September 27, 2018

Fantastic Dealership My Husband and I have a Subaru Forrester. I purchased my car in 2013, and my husband is on his second lease. We had the same salesman (Ross) for al More

by Ed&JReilly927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross Kelter, Greg Annicchiarico, Paul Spiegel
Sep 27, 2018 -

Bill Kolb Jr. Subaru responded

Mr. and Mrs. Reilly, Thank you very much for taking the time to write this wonderful review. We take many steps to ensure that our customers are treated with a first class experience. It is always nice to hear when those efforts have the desired result. If your experience ever fails to live up to expectations please let me know about that as well. We are always looking to find ways to improve and customer feedback is invaluable. Thank you again and I look forward to seeing you in the dealership. Chris Flood, GM.

September 27, 2018

Professional, prompt, fair, hassle-free Howard is an excellent member of the team at Bill Kolb Jr. Subaru. He was professional and personable, as well as knowledgeable and informative. Howar More

by Sg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Oct 02, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We are glad Howard was able to make your experience so memorable and pleasurable. We hope we were able to exceed all of your expectations. We hope you enjoy your new car and come back to us when you are looking to service your vehicle.

September 26, 2018

Excellent Customer Service This is my third Subaru lease at this dealer. I dealt with Holman Cano this time. Richard was promoted. I was contacted by Holman and made an appoint More

by Leo the Lion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holman Cano, Paul Spiegel, Richard Janke
Sep 26, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new lease. Thank you for your continued patronage of our dealership. We strive to make sure every customer is happy with their vehicle and everything is explained properly. We hope you enjoy this lease and when you are ready for your next one come back and see us again.

September 26, 2018

Great dealer Friendly and Very helpful. Knowledgeable about vehicles. Great place to buy cars. The salesman gave us a great deal on the vehicle. We are very hap More

by Mkobes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Mendelsohn
Sep 26, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We hope we were able to exceed all of your sales expectations. We strive to get every customer the vehicle they want at a price they are interested in. We hope you enjoy your new car. And when it comes time for service come back and see our excellent team here for your vehicle.

September 25, 2018

Leasing Very professional, I was shown options to compare across pre-owned, new, and leased cars. I did not feel that I was forced to choose. More

by Valerie1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maryellen/trainee - she was very knowledgeable/professional/pleasant and a great addition to your team!, Holman Cano, Marty Shuvall
Sep 25, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We are glad you found our sales process to be so enjoyable. We strive to make every customer experience a great one. We hope you enjoy your new car. And don't forget to come see our service team for that same level of care.

September 24, 2018

Just an incredible experience all around!!! I have had the distinct honor and privilege of purchasing my first Subaru from Bill Kolb Jr. and am so immensely pleased!! From my Sales Representati More

by nmaiello1230
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Duarte, John Fitzgerald
Sep 24, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We are glad you found our sales experience so pleasurable and easy. When you are ready for service for your car come back and experience the same great service from our team here. Enjoy your new car!

September 23, 2018

Great one-stop shopping car purchase experience Friendly and responsive customer service ... I was served by both Howard Bonfield and Pedro Duarte.. Pedro gave me the test drive and was very helpful More

by Tamber1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Pedro Duarte
Sep 25, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We are glad you found our sales process and team so enjoyable. We strive to make every experience a great one. When you are ready for service come back and see our excellent team for the same great care.

September 23, 2018

High Expectations, Great Experience! My wife and I were in the market for a newer vehicle and interested in Subaru. We searched dealers in our area and Bill Kolb Jr. had the best reviews. More

by Johnya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Ripps, Paul Spiegel
Sep 24, 2018 -

Bill Kolb Jr. Subaru responded

Congratulations on your new car. We are glad you enjoyed our no pressure sales environment and process. We go above and beyond to make the experience a pleasant one. We hope you enjoy your new car and come back when you are ready for your next one.

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