
Bill Kolb Jr. Subaru
Orangeburg, NY
Filter Reviews by Keyword
By Type
3,456 Reviews of Bill Kolb Jr. Subaru
A satisfied customer with her new outback! I recently trade in my 2015 Forester at Bill Kolb Jr with Outback. It is the same place where i bought my forester. We were looking specifically for G I recently trade in my 2015 Forester at Bill Kolb Jr with Outback. It is the same place where i bought my forester. We were looking specifically for Gary as he helped us in the past. Of course, he is always helpful and patiently take his time to make sure we have the best experience and no pressure at all, He does all the work for us and all I had to do was signed. I definitely recommend to this dealer! More
When I buy my next Subaru, I'm going back to Bill Kolb Jr. After having a completely dreadful experience at a large chain dealership (let's just say their colors are blue and yellow, kind of like Ikea), I did After having a completely dreadful experience at a large chain dealership (let's just say their colors are blue and yellow, kind of like Ikea), I did some more research online and found what appeared to be exactly the vehicle I had been looking for. I called Bill Kolb, Jr. Subaru first thing Monday morning and was transferred to Howard Bonfield. That's where my experience with this dealership and Howard began. Howard was exceptionally courteous and professional over the phone and he disclosed all the pertinent concerns about the vehicle I was inquiring about BEFORE I got in my car to drive 90 minutes to the dealership from out of state. While Howard would probably be required to disclose this information at some point, he could have easily waited until I got to the dealership, but he didn't. He was honest as could be and very upfront. Based on that alone, I had a good feeling that Howard was the kind of person I wanted to do business with - honest, straightforward and super knowledgeable. When I arrived at the dealership, Howard somehow recognized me (possibly by my car that I was potentially trading in) and greeted me by name as soon as I had one foot in the door. He was well prepared with additional information that I asked him to gather regarding a 2015 WRX STI. We chatted for a bit and then went out for a test drive. Howard was able to explain different features of the vehicle. He was also able to instantly tell me about the differences between the 2015 and 2017 models I was comparing. When I expressed some concern about the sound of the turbocharger in one STI (this is my first STI), we drove another one to confirm the sound was fine - Howard was very accommodating about my concern and clearly cared about my satisfaction. After deciding I wanted to purchase the 2015 STI from Howard, we got to looking at the car I was potentially going to trade in. Of course, you always want a lot for your trade, but in the end, Howard worked with his team to present me with a very fair offer, which I accepted. I'm sure they'll do well on the car and I was able to trade up to something I've wanted for a long time. Throughout the paperwork and financing portion of our time, Howard guided me through the process and kept me informed at each step along the way. Once the car was ready and everything was signed, Howard walked me out to the lot where my car was waiting for me. He made sure I was pleased with the appearance of the car (the detailing team did a great job - shoutout to them!) and got me settled in before waving goodbye. This is my second Subaru, but my first from Bill Kolb, Jr. and Howard Bonfield. While it may be a few years until I am ready for my next Subaru, I'll be calling Howard first - without a doubt. More
Awesome Great dealership. I would come back and purchase another vehicle for the future. The salesman are great and very helpful. Thank you bill Kolb Subaru. Great dealership. I would come back and purchase another vehicle for the future. The salesman are great and very helpful. Thank you bill Kolb Subaru. More
Brought a 2018 suburu legacy Sonny was very knowledgeable and took the time to be sure I found the car I wanted. He was very patient in explaining all the new features in our ca Sonny was very knowledgeable and took the time to be sure I found the car I wanted. He was very patient in explaining all the new features in our car and it was a pleasure to deal with him More
new lease Howard always makes our lease renewal experience very easy. We always get the information and assistance we need. Any follow up questions are handle Howard always makes our lease renewal experience very easy. We always get the information and assistance we need. Any follow up questions are handled expertly. We really never consider anywhere else - period. More
it doesn't get any better Bill Kolb Jr Subaru is excellent dealership. Howard Bonfield was my salesman and I have never experienced such professionalism from a dealership like Bill Kolb Jr Subaru is excellent dealership. Howard Bonfield was my salesman and I have never experienced such professionalism from a dealership like this one. More
5th Subaru from Bill Kolb and Richard Knel This is our 5th Subaru with our Sales Representative Richard Knel.. He's awesome. Always professional and helpful. We will definitely come back for an This is our 5th Subaru with our Sales Representative Richard Knel.. He's awesome. Always professional and helpful. We will definitely come back for another upgrade..I highly recommend this dealership as well as our representative. More
No Haggle dealership makes it easier The salesmen here are paid salaries and the dealership is a "no haggle" type - which surprisingly made my decisions and purchase easier. Out of all th The salesmen here are paid salaries and the dealership is a "no haggle" type - which surprisingly made my decisions and purchase easier. Out of all the subaru's I went to while shopping for my car, this one made it easier for me to decide on the car I wanted because of the already low price, not having to worry about getting a good deal, and working with staff that helped get me what I wanted. As a first time buyer, Holman made things simple for me to understand and worked hard to get me what I was looking for. A moonroof was installed and it came out great. I recommend this dealership! More
Loyal Leaser This is my 4th Subaru leased, worked again with Howard who always puts me in the right car. Makes the experience easy and simple, knows my time is im This is my 4th Subaru leased, worked again with Howard who always puts me in the right car. Makes the experience easy and simple, knows my time is important. More
Straight shooter Richard is a working man for working man. It was professional punctual and positive incredibly knowledgeable. I would absolutely recommend this deale Richard is a working man for working man. It was professional punctual and positive incredibly knowledgeable. I would absolutely recommend this dealership and Mr. Richard Knel.Everything was fully disclosed no backdoor nonsense and very easy to purchase thank you Richard for a great buying experience. More