Bill Kolb Jr. Subaru

Bill Kolb Jr is the only place I will take my Subaru. Danielle on the service desk sets the bar in customer service and always makes you feel like she genuinely cares. My visit this time was to diagnos Danielle on the service desk sets the bar in customer service and always makes you feel like she genuinely cares. My visit this time was to diagnose a rattle in the driver side door. Unfortunately they weren’t able to replicate the sound but did everything in their power to help. I know the job was annoying at best but they never made me feel uncomfortable and told me to bring the car back if it happens again. More

Never deal with the call center but Everyone at the actual dealership and Service Center are wonderful. They worked with my insurance company to repair my vandalized car with minimal cost to me. I was actual dealership and Service Center are wonderful. They worked with my insurance company to repair my vandalized car with minimal cost to me. I was clearly upset and they were so kind. Thank you. More

Love dealing with the people at Bill Kobe. They do a great job on your car and treat everyone with respect and care. They do a great job on your car and treat everyone with respect and care. More

Excellent customer service people and excellent car service! If you have a Subaru take it here. If you want a Subaru buy it here! service! If you have a Subaru take it here. If you want a Subaru buy it here! More

The best buying experience we have ever had! Our salesman Howard was the best, explained everything in detail. The place is so clean that you could almost eat off the floor!! Our salesman Howard was the best, explained everything in detail. The place is so clean that you could almost eat off the floor!! More

Howard helped us. He was very understanding of what we were looking for and helped us find the car car for us. He was very understanding of what we were looking for and helped us find the car car for us. More

Very attentive and helpful. Explained everything in an appropriate manner. Appointment was easy to get. Explained everything in an appropriate manner. Appointment was easy to get. More

Everyone in the service department is courteous, responsive, and professional. The waiting area is comfortable providing coffee and water but no longer snacks. responsive, and professional. The waiting area is comfortable providing coffee and water but no longer snacks. More

A friend who leases a Suburaru recommended that we go to Bill Kolb's and see Howard Bonfield. We called and made an appointment with Howard. We told him we were interested in a Forrester. He asked what Bill Kolb's and see Howard Bonfield. We called and made an appointment with Howard. We told him we were interested in a Forrester. He asked what accessories we were interested. He showed us the differences between the models and took us for a test ride. We decided on the Limited model. He then checked the inventory and noticed that a grey metallic Limited that we wanted was en route to the dealership and still available. We decided to purchase it and arrived a week earlier than expected. When we picked up the SUV, Howard and the manager did not try to convince us to purchase any additional options like has happened to us in the past. Howard then took time to show us the safety and other features that came with the Forrester. I will recommend anyone who asks about purchasing a Subaru to Bill Kolb Jr and ask for Howard. More