Bill Kolb Jr. Subaru

Wonderful experience! We just leased a 2015 Suburu Forrester. Love the car and very happy with our purchase. Our salesperson Sonny Ripps was very knowledgeable and helped We just leased a 2015 Suburu Forrester. Love the car and very happy with our purchase. Our salesperson Sonny Ripps was very knowledgeable and helped us in every way. We had a minor bump in the road while Sonny was on vacation before picking up the car. Richard Janke helped us thru it. Would recommend both Sonny and Richard, they were both fantastic. What a great team you have at Bill Kolb Jr. Suburu. Keep up the good work, we plan to be back in three years for another Suburu. More

A great car buying experience! My husband and I visited Bill Kolb Subaru a few weeks ago with the idea of buying a Forester. We've heard such wonderful things about the car, and ab My husband and I visited Bill Kolb Subaru a few weeks ago with the idea of buying a Forester. We've heard such wonderful things about the car, and about Subarus, in general, so we just had to test drive a few. Luckily enough, we got paired with who seemed to be the friendliest, most knowledgable salesperson at the dealership. From the time we stepped inside the showroom, to when we left with the keys the next day, Howard was there for us 110%. He answered all of our questions and truly had so much to share with us without making us feel pressured to buy a car. After all the test drives and experiencing the amazingly safe features, we knew the Subaru Forester would be our next car! We picked out a color and Howard proceeded with the paperwork. Right before he was finished, my husband and I decided we wanted a different color. Without a flinch, Howard happily began filling out new paperwork. Then once again, we decided we wanted a different color. We didn't want to be annoying customers, but we wanted to be certain we really liked the color, especially since we were buying the car. Again, Howard couldn't have been more pleasant! He just wanted to make sure we were happy, and that was all we could ask for. This truly was a great car buying experience. Howard even contacted us the next week after the purchase to make sure we were enjoying our new car. I can assure you that our next car will be another Subaru, and we won't think twice about going back to Howard! More

Purchase Experience I was thrilled with the way that I was treated by Bill Kolb Jr. Subaru. Though we now live in Pennsylvania, more than 2 hours from the dealership, my I was thrilled with the way that I was treated by Bill Kolb Jr. Subaru. Though we now live in Pennsylvania, more than 2 hours from the dealership, my wife and I felt compelled to drive to see our salesman Howard Bonfield. When I first met Howard and asked to test drive the Forester and Outback models, most sales people would have blown off the request because of the long distance that we live from the dealership. Howard was most accommodating with no pressure other than to assure me that the Subaru was a vehicle worthy of my review. He took the time to thoroughly explain each feature and its benefit without time constraints. The pricing was done fairly and over the phone. The paperwork was professionally prepared when we arrived and Howard, to his credit, again spent a considerable amount of time explaining the documents we needed to sign and then delivered our car with the same attention to detail about the Outback features. He truly wanted us to enjoy the car. To sum up, the decision to buy from Bill Kolb Jr. Subaru was made with considerable thought on our part and we definitely made the right decision. would highly recommend the dealership, the car and the salesman to anyone seriously looking for a great car buying experience. Sincerely, Doug and Luci Golberg More

Absolutely The Best Just bought my 2015 Subaru forester , enjoying it and was so impressed with the great work Rafael did to help me get the vehicle I dreamt about. Th Just bought my 2015 Subaru forester , enjoying it and was so impressed with the great work Rafael did to help me get the vehicle I dreamt about. Thanks a lot and keep up the excelent job you are doing. More

Absolutely the best!!! Just bought my 5th Subaru at Bill Kolb Jr. Each experience was better than the last; I would go nowhere else for sales or service or travel 50 miles Just bought my 5th Subaru at Bill Kolb Jr. Each experience was better than the last; I would go nowhere else for sales or service or travel 50 miles or more to buy from Kolb. My salesperson, Sonny Ripps, was absolutely the best! He was informative and experienced, and walked me through every step (as well as go over the car in a friendly and efficient manner. I will (and have) recommended Bill Kolb as the place for Subaru in the Rockland (NY) and Bergen (NJ) area, and would recommend contacting Sonny for assistance in purchase. More

Easy sales and refund experience Recently went in to order a 2015 Legacy. Agreed upon terms in an easy and low key fashion. I think it always helps when you know exactly the car you w Recently went in to order a 2015 Legacy. Agreed upon terms in an easy and low key fashion. I think it always helps when you know exactly the car you want and have legit competing offers. Nonetheless Ross was great to work with. A few days later - for reasons having nothing to do with the dealership - we had to cancel the order. We weren't given a hard time and the deposit was refunded with relative simplicity. Will go back to BK when in market again. More

Amazing Very impressed with the friendly environment. I work in retail and this is by far the best experience I've had overall. Howard Bonfield was Amazing!!! Very impressed with the friendly environment. I work in retail and this is by far the best experience I've had overall. Howard Bonfield was Amazing!!!! More

Poor customer service!!!! I was convinced to purchase the extended warranty on the vehichle. I was told that if there were no problems with the car I would get the money back. I was convinced to purchase the extended warranty on the vehichle. I was told that if there were no problems with the car I would get the money back. I tried for months to get my money and then was told the company went out of business and I was not going to get my money back. I spoke to Bill Kolb he said they had no obligation to us. More

2nd Car from Kolb I'm kind of a car junkie, and a visit to any car dealership has been a pastime event thoughout the years for myself. The time came for me to upgrade t I'm kind of a car junkie, and a visit to any car dealership has been a pastime event thoughout the years for myself. The time came for me to upgrade to a 2012 WRX (2 years ago), and Bill Kolb was the one dealer that took both of my trades for a respectable price. I was completly satisfied with my sales rep Richard Knel. Everything went smoothly and I'm still loving my WRX. Now fast forward to August 2014... my wife needed a new car. This time a Crosstrek XV. Richard wasn't available at the time so John Lyons Jr. took care of us. Needless to say another Subie purchased and another great experience. I had visited 5 other dealers in search of this Crosstrek and nobody came close to the price, customer service, and available models like Bill Kolb. John made my wife's new car experience a great one. Thanks again John! Eric & Paola F. More

My second Subaru. Loving my Tangerine CrossTrek!! This is my second time around Bill Kolb Jr. Subaru. I have become a Subaru lover since I first sat in my Paprika Red Impreza a few years back! Now ba This is my second time around Bill Kolb Jr. Subaru. I have become a Subaru lover since I first sat in my Paprika Red Impreza a few years back! Now back at Bill Kolb, Jr. again because of their excellent service especially with Howard taking care of business. He is thorough, friendly and professional, thank you!!! Marty in Finance was fantastic in getting me a great rate! No haggling, no frustrations, this place ROCKS!! I WILL BE BACK!!! Thank you!! More