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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,456 Reviews

252 Route 303

Orangeburg, NY

10962

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3,456 Reviews of Bill Kolb Jr. Subaru

November 15, 2023

Every visit to Bill Kolb Jr Subaru Service is a good one. Al Cisnero takes good care of my Subaru; recommends what is needed and gives me a fair price. I appreciate all they do to keep our 2018 Outback ru More

by Mr. C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto, Al Cisneros
Nov 16, 2023 -

Bill Kolb Jr. Subaru responded

It's wonderful to hear about your consistently positive experiences at Bill Kolb Jr Subaru Service, especially with Al taking good care of your Subaru Outback. Having a reliable service advisor who provides fair recommendations and pricing can truly make maintenance a breeze. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

I had an outstanding experience with Marco and the rest of the service team at Bill Kolb Jr. Marco diagnosed an unusual intermittent noise problem (turned out to be a front suspension issue and was covered More

by NYRocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Yanes-Pena
Nov 16, 2023 -

Bill Kolb Jr. Subaru responded

It's fantastic to hear about your outstanding experience with Marco and the service team at Bill Kolb Jr Subaru! Resolving the issue satisfactorily under warranty is impressive, but the dedication, courteousness, and exceptional communication from Marco truly made a difference. A positive experience like this, where the service exceeds expectations, is certainly rare and memorable. The seamless Lyft ride and the overall pleasantness of the service department added to the excellent service. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 13, 2023

We just purchased our second vehicle from Howard at Bill Kolb Jr. Subaru in Orangeburg. Both experiences have been nothing short of phenomenal. Their prices are the best around and the overall shopping/pu More

by Tim S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield, Chris Flood, Marty Shuvall, Pedro Duarte
Nov 15, 2023 -

Bill Kolb Jr. Subaru responded

It's wonderful to hear about your exceptional experiences with Howard at Bill Kolb Jr. Subaru! Finding a dealership that not only offers competitive prices but also prioritizes customer satisfaction and makes the buying process simple and straightforward can be rare. It's fantastic that our dedication to customer happiness stood out to you, especially when compared to other dealerships you've visited. Congratulations on your new vehicle!

November 11, 2023

On 10/09/2023, I went to Bill Kolb Jr Subaru with my mother to purchase a vehicle. When we got there, we were greeted by Mr. Howard Bonfield, and we explained to him what we were looking for. Mr Bonfie More

by cheryjeanh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Jan 10, 2024 -

Bill Kolb Jr. Subaru responded

Wow! Thank you for sharing your experience with us about Bill Kolb Jr Subaru! It's always a pleasure to hear about such positive interactions with our staff. Howard is a real professional and it's great that he took the time to explain everything in great detail. It's so refreshing to hear that our dealership went above and beyond expectations, especially after a negative experience at another dealership. We look forward to having you and your mom as part of our Subaru family. Thank you for choosing us!

November 10, 2023

I love my new Crosstrek Limited! I had a quick no pressure experience in trying to find my new car. I appreciated all the patience Sales Consultant Howard Bonfield showed me, explain More

by Mattie
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Nov 14, 2023 -

Bill Kolb Jr. Subaru responded

Congratulations on your new Crosstrek Limited! It's wonderful to hear that you had a quick, no-pressure experience while finding your new car. The patience and detailed explanations from Sales Consultant Howard are great to hear and likely contributed to a positive buying experience. Welcome to the Subaru Community, and thank you for sharing your positive feedback.

November 09, 2023

I have been coming to this dealership for 6 years now. The advisers are knowledgeable and the technicians are expert at repairing my vehicle. More

by Julioemiranda327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene Challacombe
Nov 11, 2023 -

Bill Kolb Jr. Subaru responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 08, 2023

During covid I got taken advantage of the price of the car it will never happen again my name is Chris Forrest More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darlene did a wonderful job and I'm proud of her she kept me impressed with all situation with my car
Nov 08, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

November 06, 2023

Every department deserves 5 stars. Sales were incredibly respectful to my needs and my time. They were honest and made buying easy. I would highly recommend Ben Sunny, but Rich Janke k More

by MissLepardPrint
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Sunny, Stephen Calicchio, Nicole Rosado, Marty Shuvall, Richard Janke , Anthony Circelli
Nov 08, 2023 -

Bill Kolb Jr. Subaru responded

Congratulations on your new vehicle! We are thrilled that sales team provided you with an A+ sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 03, 2023

Friendly and trustworthy dealership. They were very fair and transparent on car pricing and trade in. Juan Torres is an excellent salesperson- took extra time with us without any pressur More

by Pragmatist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Torres
Nov 04, 2023 -

Bill Kolb Jr. Subaru responded

Congratulations on your new vehicle! We are thrilled that Juan provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 03, 2023

I got an accurate diagnosis and clear explanation of process. Tech was very helpful as well More

by Viking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Nov 07, 2023 -

Bill Kolb Jr. Subaru responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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