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Bill Kolb Jr. Subaru

Orangeburg, NY

4.8
3,456 Reviews
Call Dealership (845) 398-6300
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252 Route 303

Orangeburg, NY

10962

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3,456 Reviews of Bill Kolb Jr. Subaru

November 02, 2023

Just purchased our 4th Subaru in the last 17 years. The sales staff are very knowledgeable about the product and features of the cars. The experience was outstanding. Ben Sunny our salesman took the More

by Mike Schemmel
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Sunny, Sales *****, Marty Shuvall
Report | Print
Nov 07, 2023 -

Bill Kolb Jr. Subaru responded

Congratulations on your recent purchase of a 2024 Subaru Outback, and thank you for sharing your experience with Bill Kolb Jr. Subaru! It's fantastic to hear that you've had such a positive and knowledgeable sales experience and that you've chosen Subaru once again after 17 years of ownership. We are thrilled that Ben provided you with an exceptional sales experience.

November 02, 2023

Buying a car is often stressful, but at Bill Kolb, my experience was Stress-free and very professional. Excellent dealership. More

by alternate550
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Shuvall, Maryellen Dixon
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Nov 03, 2023 -

Bill Kolb Jr. Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Very pleased with service and the time it took Couldn’t be happier Will be back again More

by Davidvotta64@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Report | Print
Nov 02, 2023 -

Bill Kolb Jr. Subaru responded

We are delighted to hear that you were very pleased with the service and the time it took and that you couldn't be happier with your experience. Your positive feedback is much appreciated, and we are glad to hear that you had a satisfying experience!

October 31, 2023

Best Subaru service Centre in the area, wonderful staff, great facilities, completely open and honest. More

by MF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Report | Print
Nov 02, 2023 -

Bill Kolb Jr. Subaru responded

It's fantastic to hear that Bill Kolb Jr. Subaru is considered the best Subaru service center in your area, with a wonderful staff, great facilities, and a commitment to openness and honesty. Trust and transparency are essential when it comes to vehicle servicing and maintenance. Your positive feedback is greatly appreciated!

October 27, 2023

Honored my appt time, kept me updated, understood my issues, and resolved all satisfactorily. It’s why I drive the hour to come here! More

by nanlor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Report | Print
Nov 01, 2023 -

Bill Kolb Jr. Subaru responded

Honoring your appointment time, keeping you updated, understanding your issues, and resolving them satisfactorily are key aspects of providing excellent service. It's commendable that you're willing to drive an hour to visit Bill Kolb Jr. Subaru. Thank you!

October 26, 2023

They were great from the moment I got on line Jessica who I was chatting with had Mariza call me. And Mariza put me in contact with Mel and Bob. Omg my daughter and I love Bob he was so patient and concern o More

by Carmen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob, Mel, Mariza and Morty
Report | Print
Nov 04, 2023 -

Bill Kolb Jr. Subaru responded

It's wonderful to hear that you had a great experience at Bill Kolb Jr. Subaru, and that the team, including Jessica, Mariza, Mel, Bob, and Morty, treated you and your daughter like family. Patience, concern, and a friendly approach can make the car-buying process more enjoyable. Enjoy your new vehicle, and we hope it serves you well for many miles to come!

October 26, 2023

I found them to be Friendly and Responsive. Pleasant experience. No complaints. .I would recommend them to a friend. More

by kjbarr123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Howard Bonfield
Report | Print
Oct 31, 2023 -

Bill Kolb Jr. Subaru responded

It's wonderful to hear that you had a friendly and responsive experience with the service you received. Recommendations are often a great way to help others find reliable and accommodating service providers. Thank you for your positive review!

October 23, 2023

First,last and never again with this dealership or service! Period. Sneaky and unprofessional. Never again. More

by zzuric2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Rodrigues
Report | Print
Oct 23, 2023 -

Bill Kolb Jr. Subaru responded

Thank you for your feedback about the experience you had with us that didn't meet your standards because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Emelin Montalvo, Service Director emontalvo@bkcars.com

October 20, 2023

Everything was as promised, including updates, & estimate. Courteous, even cordial interactions. Dealership had a " quiet room" to accomplish quiet, thoughtful tasks. Entire space very clean & wa More

by quinntutor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Rodrigues
Report | Print
Oct 21, 2023 -

Bill Kolb Jr. Subaru responded

It's great to hear that everything during your visit was as promised, including updates and estimates. The courteous and even cordial interactions, along with the availability of a "quiet room" for focused tasks, clearly contributed to your positive experience. The clean and welcoming atmosphere, complete with refreshments, adds to the overall satisfaction. It's wonderful to know that your specific requests, like connecting your mobile phone via Bluetooth, were cheerfully accommodated. With confidence, you're looking forward to Winter '23-'24. Your positive comments are greatly appreciated. Thank you for sharing your experience!

October 20, 2023

Excellent service and comfortable waiting area. I was in and out in an hour as promised. More

by Fran B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Aceto
Report | Print
Oct 24, 2023 -

Bill Kolb Jr. Subaru responded

It's fantastic to hear that you received excellent service, had a comfortable waiting area, and that your service was completed within the promised time frame. Efficiency and a pleasant waiting area can make the experience more enjoyable. We appreciate your business. We look forward to assisting you in the future.

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