
Bill Kolb Jr. Subaru
Orangeburg, NY
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3,454 Reviews of Bill Kolb Jr. Subaru
Due to an accident and having our car written off, we needed a replacement car quickly. My sister Gail had recommended Howard Bonfield as she had purchased two cars from him in the past. Due to the circu needed a replacement car quickly. My sister Gail had recommended Howard Bonfield as she had purchased two cars from him in the past. Due to the circumstances it was a stressful time for us. Howard made the whole experience pleasurable, he was professional courteous and knowledgeable, any questions we had he at ready with his answers. We were able to purchase a car and drive it home that day. Howard saw to it the whole process was done as quickly as possible. He took care of everything, alleviating the stress that we came in with. He passed us on to Paul in finance, he was very easy-going and got a loan for us quickly and painlessly. We would highly recommend Howard to anyone in need of a car. PS Love the lounge and the snacks and the fact that you’re allowed to bring your dog thank you More
Don't get foolish. beautiful building - Horrible Mechanic Services I took my car for an airbag recall. I asked the advisor to perform a complete multipoint service. I did (3) services. One of them was chan Services I took my car for an airbag recall. I asked the advisor to perform a complete multipoint service. I did (3) services. One of them was changing the serpentine drive belt. When I went to pick up my car, I opened the hood of the car to see if everything was in order. To my impression, I see that the cap that covers the strap that was put on is completely loose, I can't believe it. The mechanic who made the repair could not see an error that is in front of the vehicle. I immediately went and spoke to Alvaro Cisneros and showed him the problem. He immediately took the car to the repair garage and they fixed it. What I can't believe is that someone doesn't double-check someone's work. If I had driven the car in this condition, 100% I would have had an accident on the road. What I can say is that your service is terrible and irresponsible. I never had problems in another location where I had the opportunity to meet Bill Kolb Senior. A person of great integrity who gained the trust of his clients and that is how he grew his business in Rockland county and its surroundings. Also, another important point, there was never a call or a contact that is usually made after a service. I was expecting the dealership to call within a week or two asking me if I liked my car or not and how my experience was. This is called customer service ?. I leave you with this message. Make sure the advisor stands up from his comfortable chair (w) the mask in place! and shows you what was done to the car. Open the hood and at least go inside before exiting the facility & asked question of the repair done. More
Mel Dixon was fantastic and truly made me feel part of the Bill Kolb Subaru family. I got a great deal on my Impreza, and the process was as quick and seamless as I’ve had getting a new car. When getting the Bill Kolb Subaru family. I got a great deal on my Impreza, and the process was as quick and seamless as I’ve had getting a new car. When getting a new Subaru, which I highly recommend as a lifelong Subaru owner, go see Mel at Bill Kolb Subaru! More
Fantastic experience, got the car I loved for the price I needed. Thank you John, Larry and Paul for making it happen and making it so easy!! needed. Thank you John, Larry and Paul for making it happen and making it so easy!! More
It was a great experience. There was no pressure and my representative was extremely helpful. I had to bring the car back the same day for a very simple fix that was done right away. Nothing but good thing representative was extremely helpful. I had to bring the car back the same day for a very simple fix that was done right away. Nothing but good things to say More
Maryellen ABSOLUTELY restored my faith in Bill Kolb Jr. Subaru .. Frankly, I was ready to take my business elsewhere ... Planning on sending an email to GM . Subaru .. Frankly, I was ready to take my business elsewhere ... Planning on sending an email to GM . More
This is my fourth Subaru Forester! Just love these SUVs. Love the service. Holman Cano was excellent. Just can’t say enough about this dealership! Love the service. Holman Cano was excellent. Just can’t say enough about this dealership! More
I had a positive experience with the dealership. Holman Cano is very helpful, funny, and knowledgeable. He was transparent of the which vehicle are available, how long it may take to obtain a vehicle if i Cano is very helpful, funny, and knowledgeable. He was transparent of the which vehicle are available, how long it may take to obtain a vehicle if it was not in stock, and explain the pros and cons of financing a vehicle VS leasing a vehicle. His team as well are very welcoming and friendly. Without hesitation would I recommend this dealership and Holman Cano in assisting you with your next Subaru purchase. Thank you so much BK Subaru for your business and facilitating the entire process. More
Everyone was very friendly, knowledgeable, and enthusiastic! They made it clear that I am always welcome back to ask any questions about any features my car has, in person or over the phone. enthusiastic! They made it clear that I am always welcome back to ask any questions about any features my car has, in person or over the phone. More
We worked with Howard Bonfield on the purchase of a Subaru Outback. He was professional, thorough, courteous and very helpful throughout the process. We are confident that he gave us a good price, and Subaru Outback. He was professional, thorough, courteous and very helpful throughout the process. We are confident that he gave us a good price, and he was always available to answer our questions. We highly recommend him. More