Bill Luke Chrysler Jeep Dodge & Ram

Do not buy from them. They are xxxx bags. Where do I begin. I called ahead and scheduled a test drive for a 2017 Toyota Corolla. After driving all the way from GILBERT in rush hour, we test dr Where do I begin. I called ahead and scheduled a test drive for a 2017 Toyota Corolla. After driving all the way from GILBERT in rush hour, we test drove it and decided to buy it. Up to that point we were unwhelmed with staff. I was told I would be working with Jamie, but Jamie just so happened to be off when we got there. Red flag number one. So instead we got another sales person who seemed to know nothing of what he was doing. Every question we had, his response was ‘I’ll have to look it up.’ So we sat down, gave him our information and were about to begin discussing pricing when another sales person walks in and says ‘sorry guys’ with a smug look on his face, grabs the keys, and walks out. They sold the car while they were selling it to us. How unprofessional can you get? The people who bought the car hadn’t scheduled anything like we had. They didn’t care though, all they care about is money, and getting cars out the door as fast as they possibly can. Rest assured, we will NEVER consider buying a car from them again. Never. More

Our salesman was super!!! Our salesman was very courteous and thoughtful of our needs in the purchasing process. We would recommend the Bill Luke dealership to anyone needing a Our salesman was very courteous and thoughtful of our needs in the purchasing process. We would recommend the Bill Luke dealership to anyone needing a great vehicle. More

New Car I was and am very impressed with the personnel, facility and the whole operation. What is typically very tedious ordeal turned out to be a very pleasa I was and am very impressed with the personnel, facility and the whole operation. What is typically very tedious ordeal turned out to be a very pleasant experience. Everyone was very professional and helpful. Ryan was great to work with. I would definitely recommend them to anyone in the market for a new car or service. Regards, Frank. More

Bait and switch! !!! Found a vehicle listed online, called to verify availability and pricing, they verified the vehicle was available at the price listed online. I dr !!! Found a vehicle listed online, called to verify availability and pricing, they verified the vehicle was available at the price listed online. I drive across town to see it and then after the test drive was informed that it was $1000 more than that! They are liars!!!! "Oh, it COULD be that price if you finance with us at a much higher than normal interest rate." - Sales manager Kris More

Great Expeience! Excellent service from Mark in Sales to Chris the manager and Dave in Finance, also Angel with the car set up when leaving. Would highly recommend thi Excellent service from Mark in Sales to Chris the manager and Dave in Finance, also Angel with the car set up when leaving. Would highly recommend this dealership to anyone. All the staff were friendly and knowledgeable without being pushy, which provides a great atmosphere when buying. More

Awesome experience Joel and Chris were amazing! There the reason I always return to Bill Luke! Love my Lexus Best deal in town. God bless you at bill Luke Joel and Chris were amazing! There the reason I always return to Bill Luke! Love my Lexus Best deal in town. God bless you at bill Luke More

Out of state purchase! Easy to work with over the phone. The professionalism of Thayer, Lizbeth, and Daniel was outstanding. Truck was washed and ready when I flew in to pic Easy to work with over the phone. The professionalism of Thayer, Lizbeth, and Daniel was outstanding. Truck was washed and ready when I flew in to pick it up. Nice and easy transaction. More

First time New car buyer Car buying is extremely stressful! I had been to this dealership about 5 times and it was soooo hard to get help! I couldn’t get anyone to assist with Car buying is extremely stressful! I had been to this dealership about 5 times and it was soooo hard to get help! I couldn’t get anyone to assist with looking at vehicles or even answering questions. I always got the response “let me get someone to help you”. No one would come and the people there always pushed it off on someone else. Extremely frustrating! They have beautiful jeeps so I decided to make my purchase there. As soon as I got out of my car I was greeted by Kris and she was very very helpful! It was like a fresh new start and I was happy. I went there already being financed through my bank and had a good amount for down payment. She talked me into financing through them to get an extra $1000 off. I was so hesitant since I was already financed but $1000 would be great to save. Little did I know, that $1000 is not guaranteed. Only if u can get financed through their preferred vendor. I was so mislead and they were just talking in circles while my credit was getting hit multiple times. Later I was informed by a manager how your credit score is really affected in the process but it was their job to explain this to me. It took almost 6 hours when it didn’t need to. They wouldn’t meet me in the middle with the extra $1000 or do anything to correct the misspoken words. It was terrible customer service and I was so disappointed because Kris was amazing to me up until that point. Bottom line...go in there knowing all ur stuff cuz some of them do not have the knowledge to explain things, even though it’s their job and even though they say they have been doing this for 20+ years. With that experience u should know your stuff. I do have to add that David Verrone was very knowledgeable and took some time to help me understand things better! I wish I remembered the name of the finance guy because he was terrible and was rude. He might have got frustrated since I was but I had a right to. It was his job to help and he was terrible. All in all, besides the financing stuff, I got the Jeep I wanted and got a good rate. Didn’t leave happy but did feel relieved the car buying process was complete! And I love my Jeep!!! More

Bill Marority is the Best! We traded our 2015 GMC Sierra 2500 HD SLT in for a 2018 Dodge Charger 392 Hemi Scat Pack. This vehicle will rock your world and then some!! I highly r We traded our 2015 GMC Sierra 2500 HD SLT in for a 2018 Dodge Charger 392 Hemi Scat Pack. This vehicle will rock your world and then some!! I highly recommend William (Bill Marority) as the one and only guy to buy a car from! Dedicated, Good Listener, Hard working and Honest. Chuck the Sales Concierge is also a great guy! Greg & Trudy More

Teamwork at it's best JC Campos, Tony in financing & Joel we're all great. JC followed up with me several times & personally worked hard to get me the deal that I needed. T JC Campos, Tony in financing & Joel we're all great. JC followed up with me several times & personally worked hard to get me the deal that I needed. Tony was crazy thorough & quick. Joel helped me learn my truck - special thanks to these 3 guys. More