Back

Bill Luke Santan

Gilbert, AZ

4.8
937 Reviews

3404 S Speedway Dr

Gilbert, AZ

85297

Directions

By Type

Showing 937 reviews

April 18, 2024

Don't buy from this dealership, they are super shady. I recently purchased a vehicle here, but was never told there would be a 10 business day hold on out of state federal credit union check. In addition More

by tloopie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jay Reid, Craig Campbell, Iris Wade, Brian Slack
April 06, 2024

Daniel was a lot of help and made the process smooth. He was transparent and easy to work with, not once did I think “salesman” he took care of my family and I and was couldn’t have asked for anything el More

by NickM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Luevano
March 06, 2024

Everything was taken care of with little hassle. The team made the deal easy and in and out within 2 hours. More

by travis.venson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Davies
March 06, 2024

Unfortunately after sale of vehicle Bill Luke could not resolve issue of crooked emblem on vehicle. They passed us around to 4 personnel and NOT one of them cared to correct the problem. Cannot recommend. More

by baewald4386
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Who know no business cards
Mar 14, 2024 -

Bill Luke Santan responded

We're sorry to hear that you would not be willing to recommend us. Your updated review does not align with what transpired. We were absolutely willing to remove and reinstall the emblem straight, even though after looking at several other vehicles like yours, this is how they are intentionally applied at the factory. If you would like for it to be straightened out, please reach out to our General Sales Manager Brian Slack at 480-676-6687.

February 16, 2024

Got a decent quote on a truck from Chris V. Went in to check out the truck, Chris was busy and a very helpful young man Peter Melillo, said he could help, and help he did. He even walked around More

by rhawk51
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris, Justin and Tanner, Peter Melillo
February 12, 2024

Very professional and friendly. Eric was very knowledgeable and awesome to work with, will be back for our next vehicle!! Great vehicle buying experience, thank you Eric!! More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collins
Feb 14, 2024 -

Bill Luke Santan responded

Thank you, Jim! We appreciate your kind words and are glad Eric's professionalism and knowledge made the car-buying experience an awesome one. We're grateful for the opportunity to do business with you!

February 05, 2024

I would have rated this dealership higher, but I specifically told the salesman that I was on my lunch hour, that I had limited time and was not going to be purchasing a car that day, and that I onl More

by DMereness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damien Fuglewicz
February 02, 2024

You can tell that this dealership trained their people very well. Big thanks to Nick for being so Professional and having a lot of patience on us. Even we didnt push through on buying the vehicle here i w More

by Allen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nick Sokol
January 30, 2024

Erik was a great salesman and his concern for this clients was very evident. A fear organization and an even greater employee! More

by GAK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nichole was also great , Erik Endecott
January 23, 2024

The salesman I had was quite good. The other customer service was awful. Terrible in terms of not being able to get vehicle until check cleared, then wanted verification of bank, copy More

by Carolynmwakeman1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dustin Vision, Asst. Manager, Timothy Quintana
Feb 20, 2024 -

Bill Luke Santan responded

Thank you for taking our call and allowing us to better explain the reasoning behind our process. We are happy that you are now satisfied with your experience and look forward to working with you in the future.

1
...