Back

Bill Luke Santan

Gilbert, AZ

4.4
973 Reviews
Contact Dealership

3404 S Speedway Dr

Gilbert, AZ

85297

Directions

By Type

Showing 973 reviews

February 02, 2023

Dustin was great! He went above and beyond making us feel welcome and heard. The folks at Bill Luke do an amazing job to get you the best price available. 10/10 be More

by Peterwise95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lashawn Webb, Dustin Vinson
Feb 02, 2023 -

Bill Luke Santan responded

Thank you for the kind review, Peter. Our goal is to provide a welcoming, quality experience for all customers, and we’re pleased to hear you felt that during your visit. Enjoy your new vehicle!

February 02, 2023

Same old game with add ons to price No willing to work with customers on price on our priced unit More

by dm31747
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Financing person 4 stars , Chad Patterson
Feb 02, 2023 -

dm31747 responded

Add on not on vehicle like window tint would not remove charages Not willing to work with customer on price on an over priced vehicle. Priced as one type of vehicle and selling a different model vehicle

February 01, 2023

Dustin made the buying/trade process as easy as could be. No pressure & friendly service - can't ask for more than that. More

by nickalockwood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Vinson
Feb 06, 2023 -

Bill Luke Santan responded

Thank you for the thoughtful review! We love hearing you had an easy car buying experience! Take care!

February 01, 2023

Everything was very easy and convenient. Justin did a great job. Will definitely pass along the great experience. Love my new car. More

by Maxb89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
Feb 01, 2023 -

Bill Luke Santan responded

It is a pleasure to hear you had a great experience with Justin! Thank you for you choosing Bill Luke Santan!

February 01, 2023

Car shopping is up there with buying, selling and moving houses in my least favorite things to do. Todd was nice and easy to work with and made the process better. We were pleased with the trade in value th More

by Megpiemay33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance guy was great, Todd Navarro
Feb 02, 2023 -

Bill Luke Santan responded

We are pleased to hear Todd provided you with an easy car-buying experience, and we welcome your constructive feedback, as it allows us to improve our service! Enjoy your new vehicle!

January 31, 2023

I’m a little disappointed with how long the process of paperwork took. For how many employees were on the floor you would think it would move faster. Overall, was very pleased with Todd and the internet s More

by Megpiemay33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Navarro
Feb 02, 2023 -

Bill Luke Santan responded

Thank you for your honest feedback. We are sorry your experience was not entirely positive but thrilled that you enjoyed working with our team! Take care!

January 30, 2023

Very nice place, easy to get to. Very helpful staff.. Especially Eric. He made the deal smooth, worked with me on a price( even though I did not get squat for my trade in 😒). I w More

by C5vettegrl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collins
Feb 08, 2023 -

Bill Luke Santan responded

We are excited for you about the purchase of your new vehicle and are glad to be a part of your great experience! Thank you for choosing Bill Luke Santan!

January 29, 2023

Brian and Justin were very friendly and helpful! Brian and the dealership were very flexible on working with me. Mike in finance was also very kind and personable and very helpful! More

by AAllen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
Jan 31, 2023 -

Bill Luke Santan responded

We're pleased to hear you found Brian, Justin and Mike to be friendly and helpful during your visit to Bill Luke Santan. Take care!

January 29, 2023

Brian my sales guy was so straightforward and helpful. This dealer in general is not out to scam you, and is probably the most fair priced and negotiable. Michael in finance is probably one of the nicest More

by Calysta Strickler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ring, Brian McFadden
Feb 08, 2023 -

Bill Luke Santan responded

Welcome to our Bill Luke Santan family, Calysta! We appreciate your business and strive to have every guest leave as satisfied as you with their experience and vehicles. We wish you many happy miles in the BMW! Take care!

January 27, 2023

I purchased 3 vehicles from Bill Luke off I17. This dealership has continued with my high satisfaction. David did a great job. My wife originally looked at vehicle and David gave her a no stress n More

by jschrempp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Vega
Jan 31, 2023 -

Bill Luke Santan responded

We are excited to hear of your loyalty! We pride ourselves on friendly and informative service without the high pressure to buy. We look forward to working with you again!

...
37
...