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Bill Luke Santan

Gilbert, AZ

4.5
968 Reviews

3404 S Speedway Dr

Gilbert, AZ

85297

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January 31, 2023

I’m a little disappointed with how long the process of paperwork took. For how many employees were on the floor you would think it would move faster. Overall, was very pleased with Todd and the internet s More

by Megpiemay33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Navarro
Feb 02, 2023 -

Bill Luke Santan responded

Thank you for your honest feedback. We are sorry your experience was not entirely positive but thrilled that you enjoyed working with our team! Take care!

January 30, 2023

Very nice place, easy to get to. Very helpful staff.. Especially Eric. He made the deal smooth, worked with me on a price( even though I did not get squat for my trade in 😒). I w More

by C5vettegrl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collins
Feb 08, 2023 -

Bill Luke Santan responded

We are excited for you about the purchase of your new vehicle and are glad to be a part of your great experience! Thank you for choosing Bill Luke Santan!

January 29, 2023

Brian and Justin were very friendly and helpful! Brian and the dealership were very flexible on working with me. Mike in finance was also very kind and personable and very helpful! More

by AAllen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
Jan 31, 2023 -

Bill Luke Santan responded

We're pleased to hear you found Brian, Justin and Mike to be friendly and helpful during your visit to Bill Luke Santan. Take care!

January 29, 2023

Brian my sales guy was so straightforward and helpful. This dealer in general is not out to scam you, and is probably the most fair priced and negotiable. Michael in finance is probably one of the nicest More

by Calysta Strickler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Ring, Brian McFadden
Feb 08, 2023 -

Bill Luke Santan responded

Welcome to our Bill Luke Santan family, Calysta! We appreciate your business and strive to have every guest leave as satisfied as you with their experience and vehicles. We wish you many happy miles in the BMW! Take care!

January 27, 2023

I purchased 3 vehicles from Bill Luke off I17. This dealership has continued with my high satisfaction. David did a great job. My wife originally looked at vehicle and David gave her a no stress n More

by jschrempp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Vega
Jan 31, 2023 -

Bill Luke Santan responded

We are excited to hear of your loyalty! We pride ourselves on friendly and informative service without the high pressure to buy. We look forward to working with you again!

January 26, 2023

Great Job! ! Stuck with me made the process easy and gave me a great deal! More

by Karar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Collins
Jan 31, 2023 -

Bill Luke Santan responded

Karar, it is a pleasure to hear our team provided you with an easy car-buying process. Thank you for choosing Bill Luke Santan!

January 26, 2023

So far very efficient and easy to work with. Looking forward to my new car!! More

by kmonahan99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 31, 2023 -

Bill Luke Santan responded

We're pleased to hear your buying experience was efficient and easy! We hope you will enjoy your new vehicle!

January 25, 2023

I had a great experience and the whole process was very easy. I showed up without an appointment and Brian showed me what I was looking at online, answered all my questions and I didnt feel pressured at al More

by rachelrhudson10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Campbell 5 stars, Brian Whitaker, Lashawn Webb
Jan 25, 2023 -

Bill Luke Santan responded

Thank you for the review and feedback, Rachel. Our team takes pride in being upfront and transparent with our valued customers. We wish you many happy miles in your new vehicle!

January 25, 2023

Daniel was awesome to work with. Never felt pushed and helped answered all my questions. 2nd vehicle from bill like and I plan on buying my 3rd there too. Thank you More

by kpetey50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Luevano
Jan 25, 2023 -

Bill Luke Santan responded

We are pleased to hear of your loyalty! Daniel proves daily that his customers are #1 and provides the best experience for each of them. We hope you enjoy your new vehicle!

January 25, 2023

Iris wax great. Knowledgeable & not pushy! Thanks Iris, nice getting to know everyone there. Until next time! More

by M & M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Navarro, Iris Wade
Jan 25, 2023 -

Bill Luke Santan responded

We appreciate the gracious feedback! We pride ourselves on friendly, professional, and informative customer service without the high pressure to buy. We look forward to working with you again!

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