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Bill Luke Santan

Overview Reviews (965) Inventory (494)

Bill Luke Santan

Name: Bill Luke Santan
Address: 3404 S Speedway Dr, Gilbert, AZ, 85297, US
Telephone: (480) 676-6699
Rating: 4.6

4.6

965 Reviews

3404 S Speedway Dr, Gilbert, Arizona 85297

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Sales: (480) 676-6699

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Bill Luke Santan

Gilbert, AZ

Overview

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Vehicles

4.6

965 Reviews

Call Dealership (480) 676-6699

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3404 S Speedway Dr

Gilbert, AZ

85297

Directions

4.6

965 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (965) Inventory (494)

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Sales: (480) 676-6699

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buying experience Bill Luke price recommend dealer Santa purchase process new vehicle

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Showing 965 reviews

August 31, 2022

SALES VISIT - USED

I dealt with Josh as my salesman and I couldn’t be happier, really helped me figure out what my best option was quick without all the back and forth. Would highly recommend buying with him again. happier, really helped me figure out what my best option was quick without all the back and forth. Would highly recommend buying with him again. More

by BlakeCf150

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Joshua Busby

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Sep 06, 2022 -

Bill Luke Santan responded

Blake, we’re happy Joshua was quick and supportive during your visit. We sincerely value your business and look forward to working with you again. We hope you are enjoying the Ford F-150!

August 27, 2022

SALES VISIT - USED

Excellent VIP experience! No BS, friendly and competent customer treatment. Go see Daniel at Bill Luke Santan! No BS, friendly and competent customer treatment. Go see Daniel at Bill Luke Santan! More

by Ryanb4242

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Daniel Luevano

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Aug 31, 2022 -

Bill Luke Santan responded

Ryan, we are delighted to hear you enjoyed your experience with Daniel! Thank you for choosing Bill Luke Santan.

August 24, 2022

SALES VISIT - USED

Fast and great customer service. Thank you Justin McFadden for your help and quick process. Thank you Justin McFadden for your help and quick process. More

by Mwriel75

Recommend Dealer

Yes

Employees Worked With

Rodney Zimmerman, Justin McFadden

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Aug 24, 2022 -

Bill Luke Santan responded

Thank you for the nice feedback. Happy to hear you enjoyed a helpful and quick process with Justin!

August 22, 2022

SALES VISIT - USED

Very rude salesman hung up on me had my own financing didnt need credit check didnt need credit check More

by Tommyw35

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Don’t remember

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Aug 22, 2022 -

Bill Luke Santan responded

We're sorry to hear that your experience was not a positive one. Our records indicate that your credit was never checked. Please reach out to our General Sales Manager Brian Slack at 480-676-6687 if there is any additional information that you can provide, so we can better address your concerns.

August 20, 2022

SALES VISIT - USED

This is our third time purchasing a vehicle through Bill Luke. Each time has been hassle free and we always feel we get a very fair price. Huge thank you to Brian McFadden who made this an enjoyable process Luke. Each time has been hassle free and we always feel we get a very fair price. Huge thank you to Brian McFadden who made this an enjoyable process. We felt like we were in great hands! More

by dhofst1

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Brian McFadden

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Aug 22, 2022 -

Bill Luke Santan responded

Thank you for the exceptional feedback and your loyalty as a customer! We are pleased to hear Brian McFadden provided such an enjoyable experience! We look forward to working with you again.

August 19, 2022

SALES VISIT - USED

Came in knowing what I wanted to look at, and Jim had me in and out papers signed in less than an hour. in and out papers signed in less than an hour. More

by Tjmerrill38

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jim Gilbert

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Aug 22, 2022 -

Bill Luke Santan responded

We're pleased to hear you had a timely car buying experience with Jim! Thank you for your business!

August 19, 2022

SALES VISIT - USED

Did NOT like the bottom line surprise when it came time to write up the sale. Advertised internet price was much lower than actual sales price. “Bait and Switch” like process was in the fine print and had to write up the sale. Advertised internet price was much lower than actual sales price. “Bait and Switch” like process was in the fine print and had to be explained by the staff. In order to get the Internet price, buyers have to use “house financing”, which has a much higher interest rate and more aggressive payment plan. More

by deweywray

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Eli Bennett

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August 17, 2022

SALES VISIT - USED

Daniel Luevano was great to work with. Very straight to the point with my car buying experience as how I wanted it to be. He was able to make my needs work and left happy with my new Audi Very straight to the point with my car buying experience as how I wanted it to be. He was able to make my needs work and left happy with my new Audi S4! More

by David MacArthur

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Daniel Luevano

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Aug 18, 2022 -

Bill Luke Santan responded

Thank you for your kind words! We're so happy your visit to Bill Luke Santan had you leave with an outstanding impression of our sales team. We appreciate your feedback and are glad we made your experience worthwhile. We look forward to working with you again, David!

August 16, 2022

SALES VISIT - USED

Bought from them twice, only reason is the prices are lower than book most of the time. Also means they'll offer WAY under book for trade in. Prices- 5 star, salesperson- 4star, sales mgt- 1 star, finan lower than book most of the time. Also means they'll offer WAY under book for trade in. Prices- 5 star, salesperson- 4star, sales mgt- 1 star, finance- 5 star, but only if you get Natasha. If you find a good deal elsewhere, start elsewhere. More

by Brandon and Erin

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Dennis' boss 1 star, Natasha 5 stars , Dennis Navarro

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Aug 16, 2022 -

Bill Luke Santan responded

We are sorry to hear your experience was not entirely positive. We value your feedback, and a member of management will reach out to you shortly.

Aug 17, 2022 -

Brandon and Erin responded

Management is the problem, no need to reach out.

August 14, 2022

SALES VISIT - USED

The service received was great and I really appreciate the quality time used for us the quality time used for us More

by Eduardo Lopez

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jim Gilbert

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Aug 18, 2022 -

Bill Luke Santan responded

Congratulations on your purchase, Eduardo! We are pleased to hear our team took great care of you. Thank you for choosing Bill Luke Santan!

Bill Luke Santan

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