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Bill Luke Santan

Gilbert, AZ

4.6
965 Reviews

3404 S Speedway Dr

Gilbert, AZ

85297

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Showing 965 reviews

August 14, 2022

From the minute we visited the dealership, both my husband and I felt at ease. Working with Todd Navarro was an absolute pleasure! Todd is extremely patient, we never felt pressured to make a decision More

by Shelby Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Donlinger, Todd Navarro
Aug 16, 2022 -

Bill Luke Santan responded

Shelby, thank you for the wonderful feedback! Todd proves daily that his customers are #1 and provides the best experience for each of them. We wish you many happy miles in your new vehicle!

August 12, 2022

What a great experience! LaShawn was our salesman and he was awesome.. I have never had a better car-buying experience. It was quick, painless and absolutely no pressure. I w More

by Godsgirlie315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn (internet sales/appointments), Lashawn Webb
Aug 17, 2022 -

Bill Luke Santan responded

WOW! Thank you so much for leaving us this awesome feedback regarding your car buying experience with LaShawn! Welcome to the Bill Luke Santan family; we look forward to working with you again!

Aug 17, 2022 -

Godsgirlie315 responded

I hope my glowing review was not premature and I won’t have to change it, based on the most recent developments to my situation. I am interested to find out how valuable of a “family member” I truly am to Bill Luke San Tan.

August 11, 2022

Brian McFadden made my experience great, everything was clear and visible and went over all the paperwork. Had a good test drive and informed of the 48 hour return. Will make sure to keep him in mind for t More

by Erik A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
Aug 12, 2022 -

Bill Luke Santan responded

Thank you for the review and feedback, Erik. Our team takes pride in being upfront and transparent with our valued customers. We wish you many happy miles in your new vehicle!

August 09, 2022

I really liked the service that was provided by this dealership and also DUSTIN was really polite and helpful! More

by Asghar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Vinson
Aug 10, 2022 -

Bill Luke Santan responded

We are thrilled to hear you enjoyed helpful and friendly service with Dustin! We look forward to working with you again!

August 06, 2022

Todd was awesome allowed to look around without hovering over us. Our whole process was smooth and easy. More

by 74dcorral
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Navarro
Aug 09, 2022 -

Bill Luke Santan responded

Thank you for the review and feedback. At Bill Luke Santan, we pride ourselves on delivering a smooth and hassle-free purchase process from start to finish! Enjoy the new vehicle!

August 06, 2022

I’m very happy with my experience. Eric and Jenny were super great to work with. They answered their phone every time I called and replied to all my texts quickly. Bill Luke Santan is More

by vincentjvanlaar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin lemke , Eric Little
Aug 09, 2022 -

Bill Luke Santan responded

We appreciate the fantastic feedback, Vincent! We are thrilled to hear Jenny and Eric provided you with excellent customer service; we look forward to working with you again!

August 06, 2022

Brian was great to work with. He was Honest & knowledgeable. Made the butting process easy More

by Hughesj84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
Aug 09, 2022 -

Bill Luke Santan responded

Thank you for the review and feedback; our team takes a lot of pride in being upfront and transparent with our valued customers. We wish you many happy miles in your new vehicle!

August 03, 2022

Over the past few weeks we had two visits to the dealership and a few phone calls. The first visit didn’t go as planned and I felt like the salesman was talking us out of a purchase. We had found an More

by Jenn Brice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Collins
Aug 05, 2022 -

Bill Luke Santan responded

Thank you for the honest feedback. We're sorry to hear your experience was not entirely positive, but happy to hear that Eric was able to turn things around and leave you with a good impression of our team. We look forward to being able to work with you in the future, Jenn.

July 28, 2022

6th car we have bought from Eric Little and he hasn't disappointed us yet! Eric is knowledgeable, patient and has become a friend to our family. Bill Luke service has also been great to us. Highly rec More

by Jim C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Little
Aug 05, 2022 -

Bill Luke Santan responded

Thank you for the awesome feedback as well as your loyalty, Jim. We appreciate building long-term customer relationships, and we sincerely value your business!

July 26, 2022

Very friendly and listened to what was important to me. Offered options and didn’t push anything if I declined. Eric and Natasha were great and did all they could to get me to a comfortable position to buy More

by aerofan214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha - Finance, Eric Little
Aug 03, 2022 -

Bill Luke Santan responded

We appreciate the gracious feedback. We pride ourselves on friendly, professional, and informative customer service without the high pressure to buy. Enjoy your new vehicle!

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