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Bill Luke Santan

Gilbert, AZ

4.5
968 Reviews
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3404 S Speedway Dr

Gilbert, AZ

85297

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Showing 968 reviews

August 17, 2022

Daniel Luevano was great to work with. Very straight to the point with my car buying experience as how I wanted it to be. He was able to make my needs work and left happy with my new Audi More

by David MacArthur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Luevano
Aug 18, 2022 -

Bill Luke Santan responded

Thank you for your kind words! We're so happy your visit to Bill Luke Santan had you leave with an outstanding impression of our sales team. We appreciate your feedback and are glad we made your experience worthwhile. We look forward to working with you again, David!

August 16, 2022

Bought from them twice, only reason is the prices are lower than book most of the time. Also means they'll offer WAY under book for trade in. Prices- 5 star, salesperson- 4star, sales mgt- 1 star, finan More

by Brandon and Erin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis' boss 1 star, Natasha 5 stars , Dennis Navarro
Aug 16, 2022 -

Bill Luke Santan responded

We are sorry to hear your experience was not entirely positive. We value your feedback, and a member of management will reach out to you shortly.

Aug 17, 2022 -

Brandon and Erin responded

Management is the problem, no need to reach out.

August 14, 2022

From the minute we visited the dealership, both my husband and I felt at ease. Working with Todd Navarro was an absolute pleasure! Todd is extremely patient, we never felt pressured to make a decision More

by Shelby Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Donlinger, Todd Navarro
Aug 16, 2022 -

Bill Luke Santan responded

Shelby, thank you for the wonderful feedback! Todd proves daily that his customers are #1 and provides the best experience for each of them. We wish you many happy miles in your new vehicle!

August 14, 2022

The service received was great and I really appreciate the quality time used for us More

by Eduardo Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Gilbert
Aug 18, 2022 -

Bill Luke Santan responded

Congratulations on your purchase, Eduardo! We are pleased to hear our team took great care of you. Thank you for choosing Bill Luke Santan!

August 12, 2022

What a great experience! LaShawn was our salesman and he was awesome.. I have never had a better car-buying experience. It was quick, painless and absolutely no pressure. I w More

by Godsgirlie315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Autumn (internet sales/appointments), Lashawn Webb
Aug 17, 2022 -

Bill Luke Santan responded

WOW! Thank you so much for leaving us this awesome feedback regarding your car buying experience with LaShawn! Welcome to the Bill Luke Santan family; we look forward to working with you again!

Aug 17, 2022 -

Godsgirlie315 responded

I hope my glowing review was not premature and I won’t have to change it, based on the most recent developments to my situation. I am interested to find out how valuable of a “family member” I truly am to Bill Luke San Tan.

August 11, 2022

Brian McFadden made my experience great, everything was clear and visible and went over all the paperwork. Had a good test drive and informed of the 48 hour return. Will make sure to keep him in mind for t More

by Erik A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
Aug 12, 2022 -

Bill Luke Santan responded

Thank you for the review and feedback, Erik. Our team takes pride in being upfront and transparent with our valued customers. We wish you many happy miles in your new vehicle!

August 09, 2022

I really liked the service that was provided by this dealership and also DUSTIN was really polite and helpful! More

by Asghar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Vinson
Aug 10, 2022 -

Bill Luke Santan responded

We are thrilled to hear you enjoyed helpful and friendly service with Dustin! We look forward to working with you again!

August 06, 2022

I’m very happy with my experience. Eric and Jenny were super great to work with. They answered their phone every time I called and replied to all my texts quickly. Bill Luke Santan is More

by vincentjvanlaar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin lemke , Eric Little
Aug 09, 2022 -

Bill Luke Santan responded

We appreciate the fantastic feedback, Vincent! We are thrilled to hear Jenny and Eric provided you with excellent customer service; we look forward to working with you again!

August 06, 2022

Brian was great to work with. He was Honest & knowledgeable. Made the butting process easy More

by Hughesj84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
Aug 09, 2022 -

Bill Luke Santan responded

Thank you for the review and feedback; our team takes a lot of pride in being upfront and transparent with our valued customers. We wish you many happy miles in your new vehicle!

August 06, 2022

Todd was awesome allowed to look around without hovering over us. Our whole process was smooth and easy. More

by 74dcorral
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Navarro
Aug 09, 2022 -

Bill Luke Santan responded

Thank you for the review and feedback. At Bill Luke Santan, we pride ourselves on delivering a smooth and hassle-free purchase process from start to finish! Enjoy the new vehicle!

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