Bill Luke Santan

Thank you very much to Brian and Kesha for your help, the process was great in the beginning and went downhill after that. I personally work for a dealer myself, and where it went wrong in multiple ways wa process was great in the beginning and went downhill after that. I personally work for a dealer myself, and where it went wrong in multiple ways was, myself and my family loaded into the recently vehicle purchase and noticed the fuel level at a 1/4 till empty I walked in and made a comment to Kesa and asked “don’t you guys usually fill up your vehicles for customer especially making a vehicle purchase?” She’s like no we don’t do that here. I just had a puzzled look on my face like really? Spend over 70k on a vehicle and you can’t spend 60-70bucks on a tank of gas, just horrible in my opinion. Every dealership I’ve been too whether it was a new or used vehicle purchase vehicle is wash up gassed up and ready. Not the case here and it’s such a shame cause it’s such a small thing. You guys preach about how you guys are red carpet type servicing well go through and make that commitment the whole way. I was in such disbelief about this and asked my finance guy Dan. He’s said yea that’s true, it’s part of one of the reasons our vehicles are so reasonably priced. I was like really? Come on. Then to top it off the 2 second day after the vehicle purchase I brought it to my work to have it inspected, vehicle had no factory tow hooks on the front bumper. I asked Brian about it he said if that’s how the vehicle was when we received and it’s not a safety issue it doesn’t get taken care of. I thought to myself hmmm ok whatever. My experience has already gone very bad already. So 2 days after that it started raining I go to use my wipers and I’m like wow these aren’t working very good. Get to work lift the wiper arms to inspect the blades and wow would you look at that completely falling apart. Last time I checked in my line of work one of the first easy/minor things inspected on a vehicle. Now me being the consumer what the heck else wasn’t performed, like come on. And I mad Brian away how pissed I was about this, he said he would let his manager know. Honestly would of except a follow up response like “oh man I’m so sorry let me take care of those wipers for you and for the inconvenience fill up your take by having to come back here again” even though we didn’t fill your take in the beginning. So after no response back I put wipers on the vehicle, I performed a oil change service and inspection at my store cause I had no confidence that the “services” that were told are done on their vehicles was actually done. Needless to say I would not recommend this place to anybody. If you do purchase get a vehicle inspection performed before signing. Ps Bill Luke Santan full the love of god fill up vehicles with fuel. Such a small CSI thing that goes a long way… More

Bryan and Kesha were great! Quick and to the point! Would recommend Bill Luke for sure!!! recommend Bill Luke for sure!!! More

I was pleased with the whole experience when dealing with Bill Luke San Tan from the initial inquiry with Kelvin to finding the perfect truck with Brian Whitaker and then finally closing the deal with Daniel Bill Luke San Tan from the initial inquiry with Kelvin to finding the perfect truck with Brian Whitaker and then finally closing the deal with Daniel. Brian is the guy you want to go see if you're looking for a vehicle. He knows his stuff and doesn't pressure you into any decisions. He made the whole buying experience great and stress free. It was a quick process once I figured out which truck I wanted. It was nice to have several options. I'd definitely recommend them to my family and friends. See you guys in a few years when we're buying another vehicle. More

Dustin in sales & Daniel in financing we’re top notch professionals! I will be back when we’re ready for another vehicle. professionals! I will be back when we’re ready for another vehicle. More

Dustin Vinson made our vehicle purchase a very pleasant experience! He is professional, friendly, helpful and efficient. Bill Luke Santan is a beautiful dealership and they keep their add-ons as low as can experience! He is professional, friendly, helpful and efficient. Bill Luke Santan is a beautiful dealership and they keep their add-ons as low as can be. More

This place is good place to go look for a vehicle thank you guys help you guys help More

Walked in Spoke To Erick Colliins and was out of there in 1 hour and 45 minutes with a new 2SS Camaro.. The experience was great! Eric Collins in the go to guy. I highly recommend Erick and Bill Luke Santan 1 hour and 45 minutes with a new 2SS Camaro.. The experience was great! Eric Collins in the go to guy. I highly recommend Erick and Bill Luke Santan More

Both Jason and Josh were very helpful in working out this difficult transaction. I would definitely refer others to them. Great job! difficult transaction. I would definitely refer others to them. Great job! More

Great experience working with the staff at Bill Luke Santan. From start to finish it was a very smooth and simple process! Santan. From start to finish it was a very smooth and simple process! More

Great guys to work with. Jason was a very nice guy and very knowledgeable about the car and was able to find the answers to the questions we had. The car we got was as described with no surprises. very knowledgeable about the car and was able to find the answers to the questions we had. The car we got was as described with no surprises. More