
Bill Luke Santan
Gilbert, AZ
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We appreciate Jesse helping us come to an agreement on the trade in of our car. He was kind, respectful. and knowledgeable about the car we were purchasing. the trade in of our car. He was kind, respectful. and knowledgeable about the car we were purchasing. More
We just bought a car from Luis Ruiz at Bill Luke San Tan! What a great well rounded experience. He was knowledgeable on so many cars and I love that Bill Luke has a wide selection of LATE MODEL USED CARS. I What a great well rounded experience. He was knowledgeable on so many cars and I love that Bill Luke has a wide selection of LATE MODEL USED CARS. I love buying used and will not buy something NEW, where the price drops as soon as you drive off the lot. Everyone was super professional and I thoroughly enjoyed the experience buying there. Luis even made sure I had all the emergency parts of the used car before I left - like the spare tire and jack! Thanks all! More
Had a wonderful experience at Bill Luke’s dealership! Especially the young sales person Kesha! She was courteous and informative and very helpful, a credit to that sales team! I will be buying my next ca Especially the young sales person Kesha! She was courteous and informative and very helpful, a credit to that sales team! I will be buying my next car there! More
Great experience with Bill Luke Santan. Found exactly the car I was looking for, for a great price in really good condition. Denicia helped us get the price we needed through email which was very easy, and B car I was looking for, for a great price in really good condition. Denicia helped us get the price we needed through email which was very easy, and Brian was our sales person, he helped us work through everything and explained all the details of the car and of the whole process. My wife and I love the car we bought here and would recommend a friend or family member to buy here also. Thanks to everyone who helped us again. More
Still waiting for paperwork, so i can register the car i purchased in my State. I suppose these things take time. I did receive a follow-up phone call from one of the general managers who is going to work o purchased in my State. I suppose these things take time. I did receive a follow-up phone call from one of the general managers who is going to work on expediting the process. So that was nice. Really liked one of the inet sales guys: Rodney (he’s a stand up guy). Other inet sales guy, Kelvin, was unhelpful and rude. More
This was absolutely my best experience purchasing a vehicle. Kesha (sales professional) was awesome. ...very knowledgeable, courteous, and professional to work with, and a jiving personality. Prices ar vehicle. Kesha (sales professional) was awesome. ...very knowledgeable, courteous, and professional to work with, and a jiving personality. Prices are extremely competitive… No high pressure sales tactics. Daniel (sales manager) who I briefly met for a few minutes a couple times, seemed genuinely interested in making sure my experience was fantastic. I highly recommend Bill Luke in Gilbert, AZ when purchasing your next vehicle. More
I had previously written a review that was not flattering regarding the Bill Luke San Tan dealership. I have since had a conversation with the Brian the General Manager, who actually called me, about my exp regarding the Bill Luke San Tan dealership. I have since had a conversation with the Brian the General Manager, who actually called me, about my experience at his facility. I now have a better understanding of how this dealership works which currently does not operate like a traditional dealership that most of us are use to. As we discussed, knowing this at the time of purchase could probably have saved a lot of anxiety for both of us. I believe the conversation we had was beneficial and Brian's explanation addressed my concerns regarding the facility. It now remains to be seen if future dealings will show an improved customer service attitude. Initially, I was not inclined to use their services but I am now willing to give it a second chance. So any future sales or service will depend on how new issue, if any, are handled. In order to submit a revised review they require a yes or no on recommendation. Since there is not an option "to be determined" I'll mark it yes but with reservations. More
Luis Ruiz at Bill Luke, Santan Gilbert was extremely professional, great customer care. The team at this location is wonderful. I’ll be back and recommend family and friends! Very happy! professional, great customer care. The team at this location is wonderful. I’ll be back and recommend family and friends! Very happy! More
Very professional, Amicable and respectful individuals especially Jason Lunday who helped me in person and Jenny through the phone! If I could give them a thousand stars I definitely would!! especially Jason Lunday who helped me in person and Jenny through the phone! If I could give them a thousand stars I definitely would!! More
Great customer service! Paul and BMack were Awesome working with us to get the best deal. Mike J in finance worked with us as well. It was a late night but worth it! working with us to get the best deal. Mike J in finance worked with us as well. It was a late night but worth it! More