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Bill Luke Santan

Gilbert, AZ

4.6
965 Reviews

3404 S Speedway Dr

Gilbert, AZ

85297

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Showing 965 reviews

August 31, 2020

Really liked working with Jason Gave me the facts about Really liked working with Jason Gave me the facts about the car without all the sales pitches .. He Was very efficient , knowledgeable and pleasant. More

by Jax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Lunday, Luis Ruiz
Sep 02, 2020 -

Bill Luke Santan responded

Thank you for leaving this remarkable feedback, Jax! We appreciate your comments and are happy to hear that Jason was able to meet your needs. Thank you for choosing Bill Luke Santan!

August 29, 2020

I had a great experience in-person. Jeff was great to work with and was easy to have a conversation with. I felt comfortable, informed and happy with my overall experience. More

by BethK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jerde
Sep 02, 2020 -

Bill Luke Santan responded

Thank you for your kind review, Beth! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to know that you felt that during your visit. Thank you for choosing Bill Luke Santan!

August 20, 2020

We Love our car. It wasn't quite as easy as they profess. We expected a smoother process. It wasn't a no hassle experience. It felt like so many other dealerships and not an experience to rave about. Ove More

by jawester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Minter
Aug 24, 2020 -

Bill Luke Santan responded

So good to hear you love your Lincoln MKX, Patty! Thank you for choosing Bill Luke Santan.

August 18, 2020

Friendly, knowledgeable and efficient. Met us upon arrival and helped us since assigned rep had left for the day. Website was easy to use and allowed us to narrow down our search. More

by Brian McNulty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jerde
Aug 20, 2020 -

Bill Luke Santan responded

Thank you for the wonderful review, Brian. We're happy to know we provided a knowledgeable, friendly experience and were able to find the perfect car for your needs.

August 16, 2020

Excellent service, thank you Luis Ruiz, for your time and patience and for walking us thru our purchase will recommended this dealer to family and friends. More

by sinohuilaura
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
Aug 17, 2020 -

Bill Luke Santan responded

Thank you for taking the time to let us know about the excellent service you received from Luis! We look forward to seeing you in the future. Enjoy your INFINITI Q50!

August 16, 2020

Brian McFadden was really great to work with. He was very knowledgable and was straight up with me. He made my truck buying experience fast and easy More

by Rushfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McFadden
Aug 17, 2020 -

Bill Luke Santan responded

Thank you for the nice review! We take a lot of pride in being upfront and transparent with our customers. Enjoy your truck!

August 16, 2020

Great Job on sales and professionalisms Made my purchase smooth and exciting Over all Great experience with having kesha as my sales person .Every ones was very friendly and kind also More

by Jg57529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kesha Rush
Aug 17, 2020 -

Bill Luke Santan responded

Thank you for such a kind review! We are happy to hear Kesha provided such a professional experience!

August 15, 2020

Jesse was a great help in getting us the vehicle we wanted and addressed all concerns and questions. Great person who was very personable and respectful of our wants, needs, and questions. More

by JH
Recommend Dealer
Yes
Employees Worked With
Jesse McIntosh
Aug 17, 2020 -

Bill Luke Santan responded

JH, we really appreciate your positive review and kind words about Jesse! Congratulations on your new vehicle!

August 14, 2020

Buyer be ware. Nothing like a little false advertising. They advertise a great price but there is some serious fine print that isn’t available until your sitting down with the sale rep about to buy. In More

by Marshall
Recommend Dealer
No
Employees Worked With
Chad
Aug 17, 2020 -

Bill Luke Santan responded

We are sorry to hear that your experience was not a positive one. While we make every effort to disclose our pricing on our website, certain third party websites do not allow us to do so which can make things challenging. Please visit our website to get an accurate representation of our pricing.

August 04, 2020

Luis was easy to work with and made the whole process simple and fast. No high pressure sales pitch just showed me the car and let me decide what I wanted to do More

by twoosie45
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
Aug 04, 2020 -

Bill Luke Santan responded

Thank you for the nice feedback! Happy to hear that you enjoyed the fast and simple process with us!

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