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Bill Luke Santan
Gilbert, AZ
968 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 968 reviews
July 17, 2023
I told the salesman I would call or stop by on a Saturday - I did not make it because of a death that happened that day The salesman sat up an appointment for me without asking and I got several reminders o - I did not make it because of a death that happened that day The salesman sat up an appointment for me without asking and I got several reminders of an appointment I did not set up - I can't give the dealership a bad rating but I certainly NEVER want a salesman that does that More
by sandra.ehbs
Employees Worked With
Todd Navarro
July 17, 2023
Poor from start to finish. They never did get the car ready for my promised test drive. The internet price was a lie like everything else. Dealer "mandatory" window tint! Lol. They never did get the car ready for my promised test drive. The internet price was a lie like everything else. Dealer "mandatory" window tint! Lol. My advice. Run as fast as you can in the other direction. You will be glad you did! More
by Daveykell59
Employees Worked With
Bianca, Jenny, Dustin Vinson, Damien Fuglewicz, Levi Romney
July 13, 2023
I was adamant about getting a vehicle here because I trusted them. I got a van two months ago and have had nothing but issues with it. I’m thinking I’ll look into the lemon law. trusted them. I got a van two months ago and have had nothing but issues with it. I’m thinking I’ll look into the lemon law. More
by Mercygates62
Employees Worked With
Brian Whitaker
July 06, 2023
I was happy that they worked with me to get my dream car. I'm disabled so my income is limited but I got a 2017 Jeep wrangler unlimited. I wanted the 2 doors and the one I got approved is 4 doors and I love I'm disabled so my income is limited but I got a 2017 Jeep wrangler unlimited. I wanted the 2 doors and the one I got approved is 4 doors and I love it. More
by MJ
Employees Worked With
Dustin Vinson, Timothy Quintana
July 05, 2023
Original contact with Tim Quintana resulted in viewing several cars over multiple days. Tim was knowledgable and quickly understood what we were looking for. The dealership seemed extremely friendly and several cars over multiple days. Tim was knowledgable and quickly understood what we were looking for. The dealership seemed extremely friendly and welcoming. More
by Dnatharius
Employees Worked With
Timothy Quintana
July 01, 2023
I saw a car of theirs on a website that I liked. I thought the price was fair and the mileage looked good so I called in and went down to see it. They immediately switched me to another sales person I thought the price was fair and the mileage looked good so I called in and went down to see it. They immediately switched me to another sales person instead of the person I spoke with. Then, after telling them I’d take the car, the price jumped up! They charged an extra $350-400 for a bad window tint that I don’t want and will have to pay to remove. Then, as soon as they found I was paying cash, they increased the price by another $1500! Total scam. You have to finance with them at stupid high rates to get the advertised price. I spoke with the GM and they wouldn’t change and said that was their policy. What a total scam. On top of that the car wasn’t clean when I went to pick it up even though I gave them several hours to do so. I like the car but I’d never do business with them or any other Bill Luke dealership again! More
by StevenSchwartz
Employees Worked With
Nick Sokol
