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Bill Luke Tempe

Tempe, AZ

Overview
Employees
Reviews
Vehicles
3.3
570 Reviews
From new Alfa Romeo or new FIAT models to used cars…From routine maintenance to repairs…Bill Luke Tempe, serving Phoenix, Scottsdale, and Chandler, has you covered. And, if you want to repair your vehicle yourself, we can get you any of the manufacturer-certified FIAT & Alfa Romeo parts you might need along the way. The Bill Luke Tempe auto repair and service team believes excellence is a continuous pursuit. As such we’re constantly training and retraining, and upgrading our maintenance and auto repair shops with the latest technologies available. Come once, and you’ll immediately see the difference. And you don’t have to take just our word for it. Ask around. The word on our high level of customer satisfaction has spread fast. You can also visit Bill Luke Tempe in person and see for yourself our stellar lineup of new Alfa Romeo Giulia or Stelvio and FIAT models, including the 500x and 500 and 124 Spider; our impressive used car inventory; and our top-notch auto repair and service facilities. Plus, you’ll have the opportunity to meet our knowledgeable and friendly staff. You can find us easily at 7833 S Autoplex Loop, Tempe, Arizona.
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7833 South Autoplex Loop

Tempe, AZ

85284

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Showing 570 reviews

January 01, 2023

This dealer has no problem selling cars with BRANDED titles and NOT disclosing it to there customers.I bought a 2021 Jeep wrangler in March 2022.It was a Buyback vehicle.It ended up having a BRANDED tit More

by BILL LUKE SUCKS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gary Seegan/Eric Luke
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Jan 04, 2023 -

Bill Luke Tempe responded

Bill Luke Tempe holds a very strict policy to the disclosure of our Factory Buyback Inventory and the Sale of these vehicles. The vehicles are advertised on our website stating they are, in fact, a Factory Buy Back Vehicle. Our website also provides a CARFAX on every vehicle, to share the vehicle history with our shoppers. Once a client visits the Dealership, we share the documents provided by the Manufacturer, stating the reason for the Buyback and what was fixed, repaired or replaced. At the time of sale, this Document must be signed, and then it is sent to the Manufacturer to initiate the additional Factory Warranty terms and coverages. At the time of sale, we also have our clients sign each page of the CARFAX to ensure the history has been read, understood, and signed by the client. The deprecation on these vehicles is the same as any other used vehicle. Bill Luke has made a very fair offer to re-purchase this vehicle, given 9 months of ownership and 20k miles of driving. Bill Luke has made every attempt to be fair and reasonable in this situation.

Jan 04, 2023 -

BILL LUKE SUCKS responded

Bill like has not attempted to do anything but continue to rip me off. They offered to buy back my jeep for a fraction Of what it’s worth. That is NOT a resolution,it’s Bill Like trying to make more money on my vehicle. As far as disclosing that my vehicle Had a bad title They never told me it had a bad title or I would have never agreed to buying it. Bill like is full of excuses and they have no problem ripping off hard working consumers. There reply is deceitful.they are calculated liars. I have lost so much money it’s unreal No help from bill Luke. They are liars and fruads

July 19, 2022

Jorge was very friendly and incredibly helpful with my sisters first car… Ask for Jorge 👍🏼 More

by Jonas Draper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
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July 03, 2022

I sent requests on three different vehicles and never heard the dealership at all No emails nor any phone calls. Poor customer service More

by GregS
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nine never heard from them
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May 31, 2022

Marcus Roe was my salesman and he did a great job at working with me in finding me the best deal on my car. Would work with him again. More

by thetortilla96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Culver, Marcus Roe
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April 24, 2022

If you need a used car, go to Bill Luke in Tempe. I have used this location twice. Best pricing, best experience. Jorge was very knowledgeable about all the suvs I tried and patient while I tried ove More

by melissa.fox8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Diaz
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Apr 24, 2022 -

melissa.fox8 responded

This location is very competitive when reviewing used cars for price!

April 15, 2022

Reached out to inquire about a car on their website. Exchanged several emails, and responses were always quick with answers to my questions. Although I have not purchased from them yet, the experience More

by TedS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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March 20, 2022

Overall experience was great. No sales pressure and our sales person Jorge took his time with us and was very friendly! More

by jcstatzer88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Diaz
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March 19, 2022

Jorge did an excellent job helping with my car purchase. This was a great experience. More

by Dw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
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March 12, 2022

Service from the very beginning was friendly and responsive. Bill who took my car was friendly and quick to send me an invitation for an appointment with a salesman who could help me with exactly wh More

by mmoore85249
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Diaz
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March 11, 2022

Always pleasant to deal with and good follow thru. Friendly and professional. Didn't buy the vehicle we were looking at but will consider them next time More

by Garyburt0124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
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