All Salespeople
Sales Department
Serra Ford Gaylord
Gaylord, MI
89 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
July 01, 2026
We bought a 2020 ford edge, and within 2000 miles we had
issues with the AWD system. I contacted them and they brought it in and scanded it found out it was a bad sensor on the rear differential. We had not
More
by jbmcgeorge
Employees Worked With
Gabe, Dave
June 25, 2026
David and Keri exceeded my expectations.
I was expecting the car to be in service for a couple of days and was amazed I got it back the same day.
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by Tcarson5555
Employees Worked With
Keri, David and I think another Dave
June 22, 2026
Came for oil service, the crew was very nice, and did a
fantastic job. Will definitely make this my hometown dealership!
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by mrfixit1758
Employees Worked With
Sorry did not get any names! It was Thursday the 18th of June, around 330 pm.

