All Salespeople
Sales Department
Serra Ford Gaylord
Gaylord, MI
72 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
January 17, 2026
Very pleased with my experience at Serra Ford in Gaylord!
Excellent customer service and communication.
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by abby.florenski
Employees Worked With
LJ
December 19, 2025
Denise was fantastic to work with.
I am an out-of-state customer and she ensured she did everything carefully and accurately. No snags at all. Took possession of the truck the same wee
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by Rkendall0717
Employees Worked With
Denise Yeskey
December 12, 2025
Dealing with service depth was great.
Took care of recalls and tailgate issues. Grwat job!
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by Robert
Employees Worked With
Tina Clark

