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Serra Ford Gaylord
Gaylord, MI
88 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 25, 2026
David and Keri exceeded my expectations.
I was expecting the car to be in service for a couple of days and was amazed I got it back the same day.
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by Tcarson5555
Employees Worked With
Keri, David and I think another Dave
June 22, 2026
Came for oil service, the crew was very nice, and did a
fantastic job. Will definitely make this my hometown dealership!
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by mrfixit1758
Employees Worked With
Sorry did not get any names! It was Thursday the 18th of June, around 330 pm.
June 07, 2026
My salesperson, Jil, was very knowledgeable, helpful,
and patient with all my questions about my new vehicle. The trade-in value the dealership have me for my old vehicle was very fair. Overall, the
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by langedh59
Employees Worked With
Jil Mazzenga
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