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Serra Ford Gaylord
Gaylord, MI
87 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
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Service Time
Service Communication
Latest Reviews
June 22, 2026
Came for oil service, the crew was very nice, and did a
fantastic job. Will definitely make this my hometown dealership!
More
by mrfixit1758
Employees Worked With
Sorry did not get any names! It was Thursday the 18th of June, around 330 pm.
June 07, 2026
My salesperson, Jil, was very knowledgeable, helpful,
and patient with all my questions about my new vehicle. The trade-in value the dealership have me for my old vehicle was very fair. Overall, the
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by langedh59
Employees Worked With
Jil Mazzenga
June 04, 2026
We had a great experience.
LJ and business manager were excellent to deal with. Highly recommend to anyone. We purchased a new vehicle (not our first rodeo as we've had over
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by burnhamn2001
Employees Worked With
LJ
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