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Serra Ford Gaylord
Gaylord, MI
85 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 85 reviews
June 04, 2026
We had a great experience. LJ and business manager were excellent to deal with. Highly recommend to anyone. We purchased a new vehicle (not our first rodeo as we've had over LJ and business manager were excellent to deal with. Highly recommend to anyone. We purchased a new vehicle (not our first rodeo as we've had over 50 vehicles in our 54 yrs together) and were extremely pleased at how organized everyone was. More
by burnhamn2001
Employees Worked With
LJ
May 23, 2026
My visit here was excellent! It was fast and easy, the employees were very polite. I was shocked at how easy it was and I am so Happy with my purchase. I just want to say Thank y It was fast and easy, the employees were very polite. I was shocked at how easy it was and I am so Happy with my purchase. I just want to say Thank you so very much, It's such a blessing to have worked with your Team. Gabe works really hard, and is companionate and understanding person. Great Job Gabe thanks so much you are an Angel. I love my new Car. More
by brownnancy141989
Employees Worked With
Gabe
April 29, 2026
Went in for an oil change and I was told I have points I can use so I took advantage, a free oil change because of the points. Everyone I spoke with was polite and wanting to know if I was happy with what can use so I took advantage, a free oil change because of the points. Everyone I spoke with was polite and wanting to know if I was happy with what was being done. I will always come back here as long as they keep doing what they promise and that is quality work with explaining what is needed and what is being done. T.A More
by teajaa
Employees Worked With
Dave, Gabriel
April 13, 2026
The people in the service department are so accommodating. They actually drove me over to my gym while I was having serviced onto my vehicle and picked me up. And, of course they did a great jo accommodating. They actually drove me over to my gym while I was having serviced onto my vehicle and picked me up. And, of course they did a great job on my oil change and rotation. More
by Danielhlanoue
Employees Worked With
Service personnel
April 10, 2026
Everything was handled quickly. efficiently and professionally, Our salesperson Denice Sharp. took care of everything and made the purchase an enjoyable experience.......Thank you efficiently and professionally, Our salesperson Denice Sharp. took care of everything and made the purchase an enjoyable experience.......Thank you Serra Ford More
by mrtee1947
Employees Worked With
Denice Sharp
February 11, 2026
Gabriel wss my salesman and he was so kind and a pleasure to deal with. He was patient with me and helped with any questions I had. I knew the car I wanted and he explained everything very well. I would h to deal with. He was patient with me and helped with any questions I had. I knew the car I wanted and he explained everything very well. I would highly recommend this dealership. Everyone there were very professional and kind. Gabriel was so helpful , thank you so much for an excellent experience buying my car. More
by rich692011
Employees Worked With
Tina Clark
