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Serra Ford Gaylord
Gaylord, MI
81 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 81 reviews
April 13, 2026
The people in the service department are so accommodating. They actually drove me over to my gym while I was having serviced onto my vehicle and picked me up. And, of course they did a great jo accommodating. They actually drove me over to my gym while I was having serviced onto my vehicle and picked me up. And, of course they did a great job on my oil change and rotation. More
by Danielhlanoue
Employees Worked With
Service personnel
April 10, 2026
Everything was handled quickly. efficiently and professionally, Our salesperson Denice Sharp. took care of everything and made the purchase an enjoyable experience.......Thank you efficiently and professionally, Our salesperson Denice Sharp. took care of everything and made the purchase an enjoyable experience.......Thank you Serra Ford More
by mrtee1947
Employees Worked With
Denice Sharp
February 11, 2026
Gabriel wss my salesman and he was so kind and a pleasure to deal with. He was patient with me and helped with any questions I had. I knew the car I wanted and he explained everything very well. I would h to deal with. He was patient with me and helped with any questions I had. I knew the car I wanted and he explained everything very well. I would highly recommend this dealership. Everyone there were very professional and kind. Gabriel was so helpful , thank you so much for an excellent experience buying my car. More
by rich692011
Employees Worked With
Tina Clark
February 06, 2026
There was one vehicle in the bay getting a oil change, it took a full 25 minutes to get that vehicle done even though it was started when I pulled up, come to find out they only have one worker changing oil took a full 25 minutes to get that vehicle done even though it was started when I pulled up, come to find out they only have one worker changing oil by himself and doing the paperwork More
by robinflint111
Employees Worked With
The oil change tech
February 06, 2026
I bought a used vehicle from Serra Ford in Gaylord and recently had service repairs done. Their team is excellent and goes the extra mile to take care of their clients! Dave was the one who did the repair recently had service repairs done. Their team is excellent and goes the extra mile to take care of their clients! Dave was the one who did the repairs on my vehicle and he was outstanding to work with! More
by abby.florenski
Employees Worked With
Dave
