Serra Ford Gaylord

David and Keri exceeded my expectations. I was expecting the car to be in service for a couple of days and was amazed I got it back the same day. I was expecting the car to be in service for a couple of days and was amazed I got it back the same day. More

Came for oil service, the crew was very nice, and did a fantastic job. Will definitely make this my hometown dealership! fantastic job. Will definitely make this my hometown dealership! More

My salesperson, Jil, was very knowledgeable, helpful, and patient with all my questions about my new vehicle. The trade-in value the dealership have me for my old vehicle was very fair. Overall, the and patient with all my questions about my new vehicle. The trade-in value the dealership have me for my old vehicle was very fair. Overall, the experience with Serra Ford was very positive. More

We had a great experience. LJ and business manager were excellent to deal with. Highly recommend to anyone. We purchased a new vehicle (not our first rodeo as we've had over LJ and business manager were excellent to deal with. Highly recommend to anyone. We purchased a new vehicle (not our first rodeo as we've had over 50 vehicles in our 54 yrs together) and were extremely pleased at how organized everyone was. More

My visit here was excellent! It was fast and easy, the employees were very polite. I was shocked at how easy it was and I am so Happy with my purchase. I just want to say Thank y It was fast and easy, the employees were very polite. I was shocked at how easy it was and I am so Happy with my purchase. I just want to say Thank you so very much, It's such a blessing to have worked with your Team. Gabe works really hard, and is companionate and understanding person. Great Job Gabe thanks so much you are an Angel. I love my new Car. More

Dealership made it so much easier to bring the vehicle in with the shuttle service. Do appreciate that. with the shuttle service. Do appreciate that. More

Went in for an oil change and I was told I have points I can use so I took advantage, a free oil change because of the points. Everyone I spoke with was polite and wanting to know if I was happy with what can use so I took advantage, a free oil change because of the points. Everyone I spoke with was polite and wanting to know if I was happy with what was being done. I will always come back here as long as they keep doing what they promise and that is quality work with explaining what is needed and what is being done. T.A More

The people in the service department are so accommodating. They actually drove me over to my gym while I was having serviced onto my vehicle and picked me up. And, of course they did a great jo accommodating. They actually drove me over to my gym while I was having serviced onto my vehicle and picked me up. And, of course they did a great job on my oil change and rotation. More

Everything was handled quickly. efficiently and professionally, Our salesperson Denice Sharp. took care of everything and made the purchase an enjoyable experience.......Thank you efficiently and professionally, Our salesperson Denice Sharp. took care of everything and made the purchase an enjoyable experience.......Thank you Serra Ford More

Fastest repair update that I have ever had at any Ford dealership. Happy with the results. dealership. Happy with the results. More