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Bill Marsh GMC Buick

Traverse City, MI

4.6
28 Reviews

1621 S. Garfield Ave

Traverse City, MI

49686

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Showing 28 reviews

March 21, 2024

Timely attentive help from each team involved in getting us the exact truck we wanted to buy. Clear explanations about the price service and process that made it easy More

by Tom Erhardt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff baja
Mar 22, 2024 -

Bill Marsh GMC Buick responded

Thank you for your 5-star rating and review. We appreciate your business. – Tina C

March 15, 2024

As is the norm the staff was pleasant and effective! The work was done on time and as promised. Kudos to all at Bill March! More

by suev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee S--Superb!!! 5 stars
Mar 17, 2024 -

Bill Marsh GMC Buick responded

We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 21, 2024

I would highly recommend Jeff Baja to anyone purchasing a vehicle. He was accommodating and made the process effortless. More

by Scott Z.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Baja
Feb 21, 2024 -

Bill Marsh GMC Buick responded

Hi Scott ! Thank you for your great review! We agree, Jeff does a great job and we are glad to have him on the team. We will share this feedback with him. He will be happy to hear it. Thank you for your business too! We appreciate it. Enjoy your new vehicle! – Tina C.

February 18, 2024

We scheduled our appointment two weeks in advance so we could make sure we told our clients we were limited that day. Brake and Alignment Plus suggested we take it to you because you could diagnose it bett More

by corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tina Clark
Feb 19, 2024 -

Bill Marsh GMC Buick responded

Corey, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (231) 668-9159 so we can understand your situation better in order to try and turn your experience around. Thank you, Bill Marsh Buick GMC

Feb 20, 2024 -

Bill Marsh GMC Buick responded

Corey, we regret to hear that your recent experience was anything less than exceptional. We'd like the opportunity to turn your experience around. Please reach out to us at (231) 668-9159 at your earliest convenience to discuss how we can turn this experience into a positive one.

February 01, 2024

I stopped by on a Thursday afternoon for advise about what I should do. I had an appointment on Monday for an oil change and tire rotation but found out I needed to go out of town on Saturday and my perc More

by janelp123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaron Larson, Tina Clark
Feb 02, 2024 -

Bill Marsh GMC Buick responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Feb 02, 2024 -

Bill Marsh GMC Buick responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 20, 2023

Always great service and and their staff is super friendly. I never have to wait long at all. More

by Wellsfarms
Recommend Dealer
Yes
Employees Worked With
Andrea
February 28, 2023

Derek scheduled the work to be done on my 2012 GMC Acadia and I was able to get in relatively quickly. Corey took care of the work as determined and fixed the Power Steering issue and checked and fixed brak More

by ZIPFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Dutcher & Corey Roush
February 05, 2023

Lee is great with handling service and getting to the problem and resolving issues with my car. Lee keeps you informed during the whole process of repairs. Lee is definitely an asset to Bill Marsh Serv More

by pengallagher1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Feb 08, 2023 -

Bill Marsh GMC Buick responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Bill Marsh Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 07, 2022

Great experience! By far the smoothest vehicle purchase made to date. No pressure sales with excellent customer service! Highly recommend Bill Marsh GMC!!! More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Baja
Nov 09, 2022 -

Bill Marsh GMC Buick responded

JD, Thank you for your 5-star rating and review! We appreciate your business! - Bob R.

June 16, 2022

Great experience - great selection, we got what we wanted - they inspected everything - great staff, feel great about this purchase! Will continue to shop at Bill Marsh! More

by DOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Warner
Jun 17, 2022 -

Bill Marsh GMC Buick responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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