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Bill McBride Chevrolet

Plattsburgh, NY

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52 Reviews

5101 U.S. Ave

Plattsburgh, NY

12901

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52 Reviews of Bill McBride Chevrolet

September 07, 2017

Cruze Wonderful dealership to work with. Very helpful and informative. Went above and beyond to make this deal work !!!! They drove 2 1/2 hours to my hom More

by Katie4621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leslie , Lezlie Petty, Shaelynn Holland
Sep 08, 2017 -

Bill McBride Chevrolet responded

Dear Katie, Thank you for your valuable feedback. We try our very best to accommodate our customers as best that we can. We understand that their are times and situations that prevent customers from making it to our dealership for a delivery or to have their vehicle serviced, etc. So we try to do what we can to make things easy. Providing you with an exceptional customer experience is what we strive for and we are glad to know that we could assist you. We look forward to seeing you again soon and we thank you for being a part of the Bill McBride family.

September 06, 2017

Excellent I was so pleased at the way I was treated by all of the associates that helped me get a new/used Chevrolet Equinox. Terrance was kind and very persona More

by Lee Ann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Marsh, Buzzy Rickard, Terence Barrett
Sep 06, 2017 -

Bill McBride Chevrolet responded

Dear Lee Ann, Thank you for your valuable feedback and kind words. We are very happy that Terence, Buzzy, and Jason were able to place you in your Equinox. We enjoy hearing about our customer's purchasing experience as it is an exciting time for you and we are thankful to share that excitement with you. We hope you are enjoying your Equinox and look forward to assisting you again soon. Thank you for being a part of the Bill McBride family.

September 05, 2017

Great Service and Friendly Employees I got a 2010 Subaru legacy through them, it is in great condition and they worked what I could afford for payments. Any issues or problems with my car More

by Therrienb91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Sorrell
Sep 05, 2017 -

Bill McBride Chevrolet responded

Thank you for your valuable feedback. We are pleased to hear that we were able to place you in a vehicle that met your budget. Our finance team works diligently with many lenders to help place you in a vehicle you can afford. It is as equally important that the vehicle you purchase from us be mechanically sound. It is our responsibility to be sure our vehicles go through a rigorous 172 point inspection so you can be assured that it meets all safety requirements and standards. We are always available to you to answer any and all questions and we look forward to assisting you in the future. Thank you for being a part of the Bill McBride family.

September 05, 2017

Best car shopping experience ever! Tracie Plunkett is extremely professional, knowledgeable, and courteous. She explained the pull ahead program, allowing me to lease a Trax. I was ab More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie Plunkett
Sep 05, 2017 -

Bill McBride Chevrolet responded

Dear Linda, Thank you for your valuable feedback and kind words. Our main goal in finding a vehicle for you is to specifically learn about your needs. In developing a relationship with you we learn what your needs, lifestyle, and budget are to help place you in the right vehicle. We are pleased that Tracie was able to do so. We look forward to assisting you and thank you for being a part of the Bill McBride family.

September 05, 2017

Very pleased Mitch Rowe the salesman was great answered all my questions and went above and beyond. I would definitely go back again and recommend anyone to go the More

by Russ LaFave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchel Rowe
Sep 06, 2017 -

Bill McBride Chevrolet responded

Dear Russ, Thank you for your valuable feedback. We appreciate hearing from our customers about their experience with us and we are glad that Mitch was able to assist you and meet all of your expectations. We look forward to assisting you in the future and thank you for being a part of the Bill McBride family.

September 03, 2017

Great dealership. Mitch Rowe is always willing to help out. We always buy from Mitch Rowe and will continue to do so. The appraisal and finance team are always very helpful also. Definitely a great experience More

by Dennisbushey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchel Rowe, Thomas "T.J." McCauley
Sep 05, 2017 -

Bill McBride Chevrolet responded

Dear Dennis, Thank you for your valuable feedback. We are so pleased to know that Mitch continues to provide you with an exceptional customer experience. We believe it says a lot when we have customers who continue to remain loyal to their sales person. It says to us that the relationships we build with our customers remain true and continue to grow which is very important to us. We look forward to helping you again soon and thank you for continuing to be a part of the Bill McBride family.

September 03, 2017

Wonderful buying experience! Our buying process was perfect. Kara was amazing. Very patient with us during test drives and paperwork. Even better with our children! Highly recomme More

by Sonny Giroux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Kipp, Buzzy Rickard
Sep 20, 2017 -

Bill McBride Chevrolet responded

Sonny, Thank you for your valuable feedback. We are very pleased that Kara was able to make your buying process seamless. It is important to us that our customers have an exceptional customer experience when visiting our dealership. The purchase of your vehicle should be an exciting time for you. We look forward to assisting you in the near future and thank you for being a part of the Bill McBride family.

September 01, 2017

Dealership review Customer service is top notch! The staff goes out of their way to make the customer feel special. Very welcoming environment. Staff is always friendly More

by OnaK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mechanic with the big white beard. Is awesome. But I can't remember his name., Buzzy Rickard, Mitchel Rowe, Kalika Criss
Sep 01, 2017 -

Bill McBride Chevrolet responded

Dear Ona, Thank you for your valuable feedback and kind words. We are pleased to hear that you had a pleasant experience during your recent Service visit. We truly enjoy seeing our customers when they return for service on their vehicle. We're glad you were able to chat with Mitch and Buzzy and that Kalika and Brandon Racine, the mechanic with the white beard, were able to assist you in explaining the service work done to your vehicle during your visit. We look forward to seeing you again soon and we thank you for being a part of the Bill McBride family!!!!

August 31, 2017

great job !st time I checked out McBride and found it to be great. Tracy was very friendly and did not pressure me at all. The service department worked late to More

by dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracie Plunkett, Terence Barrett
Sep 01, 2017 -

Bill McBride Chevrolet responded

Dear Dick, Thank you for your valuable feedback on your recent visit to our dealership. We believe that your car buying experience should be an exciting time for you. Our sales team is committed to listening to your needs and to go the distance to accommodate your every need. Our goal is to provide an exceptional customer experience upon every visit to our dealership. We hope you are enjoying your new vehicle and we welcome you to the Bill McBride family.

August 30, 2017

Spontaneous purchase of a 2018 Equinox During a scheduled state inspection on a 2010 equinox it was suggested to take a look at the new 2018 model. I spent just a couple moments looking at More

by Aaron Stanley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitchel Rowe
Sep 01, 2017 -

Bill McBride Chevrolet responded

Dear Aaron, Thank you for your valuable feedback. We are very pleased that Mitch was able to accommodate your needs and place you in your new Equinox. The relationships we develop with our customers are very important to us. It is imperative that our sales staff get to know our customers and learn what is important to them based on their lifestyle, budget, and needs when looking to purchase a new vehicle. We look forward to assisting you again in the future and we thank you for being a part of the Bill McBride family.

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