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Bill Page Honda
Falls Church, VA
1,513 Reviews
When Bill Page opened his first dealership in the 1950’s his philosophy was simple: Take care of the customers and they will take care of you. This basic idea has allowed a start up business to flourish for more than half a century. We have expanded on this basic principle by believing in the idea of “take care of what you have and the rest will come.” We believe the tenure of our employees is invaluable. We want to treat each customer and employee with the respect they deserve. Our repeat customers are the measure of our success and there is only one way to get repeat customers: satisfying each and every customer one at a time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,513 reviews
March 17, 2015
First Experience at Bill Page Honda Just purchased a new 2015 Honda Pilot. Sales Associates (Lisa) was professional and courteous. She is willing to help any way she could within her r Just purchased a new 2015 Honda Pilot. Sales Associates (Lisa) was professional and courteous. She is willing to help any way she could within her reach. A finance gentleman was also courteous and professional to finish up the financial paperwork. Only thing was really bothered is that the Dealership priced on "Four Wheel Locks and Mug Guards for $595." It is coming from its ownership/management. This is ripping people off from its invoice. More
by y2krok00
Employees Worked With
Lisa G.
March 17, 2015
my first honda experience Excellent customer service! Would recommend Bill Page Honda to anyone who would like to purchase new or used cars. Employees are honest and straight f Excellent customer service! Would recommend Bill Page Honda to anyone who would like to purchase new or used cars. Employees are honest and straight forward. More
by yenoh
Employees Worked With
Lisa gagnon
March 11, 2015
Excellent Experience An overall wonderful experience that I had at this dealership. Lisa took the time to explain the multiple features of the Honda Civic I was interested An overall wonderful experience that I had at this dealership. Lisa took the time to explain the multiple features of the Honda Civic I was interested on and eventually purchased. I will highly recommend Bill Page Honda and especially Lisa to anyone looking for a new car. More
by CUCHIS56
Employees Worked With
Lisa Gagnon
March 05, 2015
Mr. Umar is great sale person From starting and till fill gas to my car tank ,Mr Umar was helping me!?? He has great personality with awesome experience. I am glad to have purchasi From starting and till fill gas to my car tank ,Mr Umar was helping me!?? He has great personality with awesome experience. I am glad to have purchasing experience with him . I give him five st??R ????????. More
by M.Sulemanrashidi
Employees Worked With
Umar, Imran, finance officer
March 05, 2015
Don't Buy a Used Car Here Strongly suggest not buying a used vehicle at Bill Page Honda (Falls Church, VA). The one I purchased developed serious oil leaks soon after I purchas Strongly suggest not buying a used vehicle at Bill Page Honda (Falls Church, VA). The one I purchased developed serious oil leaks soon after I purchased it. When I took the car back to them, on it's first 6 month checkup date, I had difficulty getting them to even look at the car. When they did, they "couldn't find where the leaks were coming from," conveniently enough. I was told that I would receive some "help" getting these fixed. Help turned out to be $100 toward a $1,000 bill. The leaks were serious enough to compromise the timing belt, and they could have caused serious, if not irreparable, engine damage. Granted, the car was not under warranty, and the oil leaks did not occur within the first month after purchase. Still, I'm left with the question of how they seemed to develop so conveniently after the dealer was no longer technically responsible. I felt like I was on my own, the second I handed them my money. That's my definition of a "back alley dealer." More
by corbleyt
Employees Worked With
xxx
March 01, 2015
No high pressure sales people, good prices and good service We bought a New 2010 Odyssey from Bill Page and just bought a used 2011 CRV there. Both buying experiences were low pressure and ended up with very g We bought a New 2010 Odyssey from Bill Page and just bought a used 2011 CRV there. Both buying experiences were low pressure and ended up with very good deals. Very different from our experiences with other dealers. Service department has proven to be excellent over the years as well. I definitely recommend checking out Bill Page if you are shopping for a new or used Honda. More
by EVB
Employees Worked With
Marcello
February 21, 2015
Great experience We bought a 2015 CR-V Touring this week. Lisa Gagnon was our salesperson and she was a gem! We first communicated by email and she was always very pr We bought a 2015 CR-V Touring this week. Lisa Gagnon was our salesperson and she was a gem! We first communicated by email and she was always very prompt in getting me my requested information. She was very knowledgable about the car and is friendly and has a very warm demeanor. We never felt rushed or pressured and we were able to complete the purchase without going through a long and drawn out process. We were thinking of purchasing the car at another dealership and I have to say she is the main reason that we decided to purchase from Bill Page. Carlos, one of the managers, was also very nice to work with. Warfa handled the financing and registration paperwork and he did so in an efficient and timely manner. He too was a pleasure to work with. Oz helped us at pick up and he was great. We also felt the pricing was excellent. The service department looks nice and we plan on trying them out for service too. Again, we had a great experience with our purchase and we would highly recommend both Bill Page Honda and Lisa in particular. More
by mjp
Employees Worked With
Lisa Gagnon, Carlos Warfa and Oz
February 12, 2015
Top-notch experience buying car for my daughter All around, things went very well in our experience buying my daughter's first car. Emory Richardson was our salesperson and he was helpful, gracious All around, things went very well in our experience buying my daughter's first car. Emory Richardson was our salesperson and he was helpful, gracious and never made us feel pressured or 'sold to.' He explained a lot of how cars work and how you maintain them to my teenager and she really appreciated it. He's clearly a really good guy who knows so much about cars, has a real passion for them. That made the whole buying experience a fun one (not something I think I have ever said before about buying a car). Everyone else at the dealership was super friendly too. Consistently no-pressure atmosphere. More
by Mike
Employees Worked With
Emory Richardson, Alan (sales manager),
February 08, 2015
Highly recommended dealership! Friendly/helpful staff!! My experience at Bill Page Honda was phenomenal! This was a very special moment for me: buying my first car! I decided to visit this location first be My experience at Bill Page Honda was phenomenal! This was a very special moment for me: buying my first car! I decided to visit this location first because a friend had referred me. When my mother and I walked in, we were instantly taken care of. The staff was very pleasant and welcoming. Everyone greeted us...they were approachable and helpful. Raquel showed us around, she was very knowledgable and helped me find the perfect car for me. After the test drive, I knew she was the one :) Warfa helped us with the financing. He saved me a lot of time (and money) by going the extra mile to help us purchase the car. I was really happy to drive out with my brand new Honda FIT, I couldn't be happier!!! #I love my new ride #GREAT SERVICE -Bree. More
by Bryony
Employees Worked With
Raquel Rosa and Warfa
January 19, 2015
Hastle and BS I bought a used CR-V from them. The window fell off the track after 1 week and they refused to fix it or even cover it under their standard 30 day war I bought a used CR-V from them. The window fell off the track after 1 week and they refused to fix it or even cover it under their standard 30 day warranty. I fought with them on the phone twice and in their dealership twice. Even though it was less than a week, they refused to give me a loaner or even look at the car until I gave them a credit card number. I told them my bank would pay 100% of the bill (which was covered under my banks warranty). It looks like I'm keeping my banks warranty because this car's got problems. The transmission is also slipping. More
by JustinFromDC
Employees Worked With
Syed & Service Dept
