Bill Page Honda

Price quoted on a used car jumped over two thousand dollars when we came back to close the deal. Salespersons were not not friendly, and made us feel as though we were in the wrong to ask for the quot dollars when we came back to close the deal. Salespersons were not not friendly, and made us feel as though we were in the wrong to ask for the quoted price. Very frustrating - especially since I have been bringing my honda to this dealership for over a year. Service department is great, but I wont be back for any reason. Sheehy Honda is a great alternative. Good luck! More

Sales person (Ruben) was extremely friendly. His style created a cooperative and friendly atmosphere. The price provided was better than others. They also wrapped all costs together so that you had one created a cooperative and friendly atmosphere. The price provided was better than others. They also wrapped all costs together so that you had one figure to evaluate. Avoided having to get the price of the car, and than have to compute other costs to arrive at a final price (like delivery, tags, prep, tax). I enjoyed the one price, out the door approach. It's much easier and less confusing for the client to digest. The price was so reasonable and bottom line that there was no reason to doubt that the price given was indeed the best price. Felt I got a great deal without having to beat up or be beaten up. Show room was warm and friendly. Other staff (service coordinator) were equally friendly and efficient. Finance officer knew his business and offered advice which was welcomed. Hadn't bought a car in over 10 years. It is great to see that purchasing a car does not have to be a dehumanizing experience. Things can change. More

I have had a great experience with Bill Page Honda in Falls Church. I bought my 2010 Civic Hybrid there, and I continue to take it there for service even though it is a ways from where I live. Everyone h Falls Church. I bought my 2010 Civic Hybrid there, and I continue to take it there for service even though it is a ways from where I live. Everyone has consistently been friendly and helpful throughout the sales process last year and with all of my car's maintenance. I would recommend this dealership to anyone! More

I highly recommend Bill Page Honda. I submitted online purchase inquiries to 5 Northern VA Honda dealers and Bill Page was the only one that came back with an attractive initial price for the exact model purchase inquiries to 5 Northern VA Honda dealers and Bill Page was the only one that came back with an attractive initial price for the exact model I wanted. Kelly and Gladis on the Internet Sales team did an outstanding job finding the exact car I wanted. Carlos, the Sales Manager, and Miguel in the Finance Department were really upfront with all the numbers for the sale/financing. I put a deposit down on FRI afternoon and by the following MON afternoon, my car was ready for pickup. More

Gladis, though fairly new to sales, did a great job. Delivered on the quoted price. Mr. Brown oversaw the process, and was both personable as well as knowledgeable. Mr. Lazo was very easy to deal with, Delivered on the quoted price. Mr. Brown oversaw the process, and was both personable as well as knowledgeable. Mr. Lazo was very easy to deal with, and very fast. Overall a good experience. Took delivery of the vehicle on 10-21-10. I wanted fog lights on the car, but decided against them when quoted a price (way too high) to add them during the sales process. However, last week I ordered them on-line (at a significant discount) through the Honda eStore, and had them installed at Page. Beth Miller in Parts ordered them after calling to confirm the order, and two days later they were installed with the help of Danny Dodge in Service. Overall, it has been a pleasure dealing with Bill Page Honda. More

Would highly recommend this dealership as Danny and Tommy are very courteous, professional and helpful. The car was ready at the time they promised and free transportation to and from the Metro was provided. are very courteous, professional and helpful. The car was ready at the time they promised and free transportation to and from the Metro was provided. The service they give is equal to or some cases, exceeds some high end dealerships in the Northern VA. area. More

Subj: Excellent Customer Service This letter is to Subj: Excellent Customer Service This letter is to commend the exemplary service i received from Joann Honesty, Service Advisor @ Bill Page Dealers Subj: Excellent Customer Service This letter is to commend the exemplary service i received from Joann Honesty, Service Advisor @ Bill Page Dealership. However, I must say the best experience in long time. Joann was well prepared and answer all my questions in regarding my concerns and extensive service work needed for my Honda Civic 2003. Being very polite and courteous, She directed me and explained completely. She was quite knowledgable and really patient as well; not pushing. The staff did go an extra mile too, Above and beyond, To ensure all my needs were met,in a timely manner. Being an Ex-Marine, I know at times i can be quite diffcult in trying to obtain the best deal available. Great examples of professionals, In regards to customer satifaction they posses the highest of qualities in commitment and dedication, Which was apparent in ensuring my complete satifaction with the service. I look forward to seeing Joann Honesty on my next service date and will gladly encourage all my friends to come out to Bill Page, Honda Dealership, Falls Church, Va. You have far exceeded all my expectations. In appreciation, I found it necessary and worthy to share this with all. Signing off a very pleased customer. Vincent W. Henderson & Sara K. Henderson. More

We had a horrible experience at this dealership. A nasty attitude of Bill Page JR. A price that was committed over the phone, was not honored, after we drove 30miles to this dealership. Bill Page Jr's excu attitude of Bill Page JR. A price that was committed over the phone, was not honored, after we drove 30miles to this dealership. Bill Page Jr's excuse, sorry, made a mistake. A terrible customer service...Poor Sales people not to blame, he is the so called owner of dealership.......Would never recommend anyone to this dealership More

My experience with this dealership has been a very positive one. The sale person, Gladis, who contacted me immediately after my initial request for a quote off their website www.billpagehonda.com, wa positive one. The sale person, Gladis, who contacted me immediately after my initial request for a quote off their website www.billpagehonda.com, was very responsive, accommodating, and thorough. No sale tactics, no pressure, but straight direct answers. They even went the extra miles to order another car for me from a different dealer when I changed my mind on the color of the vehicle after all the paperwork was drawn up. Thank you Carlos for the extra works in ordering that gorgeous red car for me. The financing process could not be any quicker and more efficient. Tyrone Brown had me in and out in a breeze and still able to address all of my concerns. Over all, I highly recommend Bill Page Honda to anyone who is looking to purchase a car. More

My salesperson, Marcello Via, was very kind, helpful and straightforward. He made my first car purchase an enjoyable experience and negotiated a very fair price without any pressure. He stayed several hou straightforward. He made my first car purchase an enjoyable experience and negotiated a very fair price without any pressure. He stayed several hours beyond his regular work day to help me. Over several days, he responded promptly to all of my calls and followed up with answers to my questions that required additional research or scheduling. He really went above and beyond! Sales Manager, Carlos Granados, was also very helpful and made arrangements to get the car I wanted in the color I requested. It was at the dealership the next day! He processed my credit approval quickly and arranged a ride home for me after hours. William Morris, Finance Manager, spent a great deal of time going over the details of the paperwork and warranty options until all of my questions were answered. I highly recommend Bill Page Honda. They honored the interest rate in the advertised special, made a fair deal, and were very pleasant and helpful throughout the entire process. The only reason I gave the price 4 stars is that some of the extras were expensive compared to internet retailers, but all in all were still fair for regular retail. More