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Bill Ray Nissan
Longwood, FL
1,124 Reviews
You can trust Bill Ray Nissan because we are a family owned and operated business with a history of serving the transportation needs of Central Florida for over 85 years. We offer a full service facility with New, Used, Certified Pre-Owned, Commercial Vehicles and Leasing. State of the art Service, Parts, Collision Center
Bill Ray Nissan insists on only the best for their customer satisfaction.
We do not just want your business today... we want you to come back in the future, too.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 AM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 1,124 reviews
April 03, 2024
Anthony was great! Excellent customer service and he was very attentive to my needs. He took the time to sit with me and explain services to me Excellent customer service and he was very attentive to my needs. He took the time to sit with me and explain services to me More
by ADAMCOLLADOFL
Verified CustomerEmployees Worked With
Helpful April 03, 2024
I bought a car with a cracked windshield. It was not noticed before I drove off with it, but a picture was taken of me with the car when I took possession of it; and the crack is clearly visi It was not noticed before I drove off with it, but a picture was taken of me with the car when I took possession of it; and the crack is clearly visible on the picture. When I returned with the evidence of the picture, Bill Ray encouraged me to file an insurance claim even though that would have been illegal and fraudulent. They refused to fix the windshield. I am left with a $300- $700 bill to repair or replace a windshield. There is no guarantee that the crack can be repaired without damaging it, do it looks like I’m out $700! I’m so saddened that Bill Ray failed to do the tight and honest thing. I hope people reading this consider Bill Ray’s “failure” to make things righ before purchasing a vehicle at Bill Ray. BTW, I had paid $500 for the Certified Used Car warranty. More
by gcyr77
Employees Worked With
April 03, 2024
great prompt service. staff was great in letting me know of existing service contract available on my vehicle that covered some of my issues. thank you! staff was great in letting me know of existing service contract available on my vehicle that covered some of my issues. thank you! More
by MICHAEL_IAT
April 03, 2024
Darryl always takes so much care of my car. The transparency and clarity is everything. The transparency and clarity is everything. More
by KYIESHALOVE
Employees Worked With
April 03, 2024
Robert was very nice to work with, everyone at the dealership was nice and friendly. dealership was nice and friendly. More
by JOIAHILLMAN
Employees Worked With
April 03, 2024
We reached a reasonable agreement for a nice car. It was a professional, friendly atmosphere. It was a professional, friendly atmosphere. More
by NEUMANN
Employees Worked With
April 02, 2024
Customer service and communication needs improvement. 2nd time same level of service. Not planning on using this location in future. What a change since I purchased years back 2nd time same level of service. Not planning on using this location in future. What a change since I purchased years back More
by THEVIEWALF
Employees Worked With
April 02, 2024
We received excellent service from your dealership regarding the airbag emblem recall we had received from Nissan. The customer service rep was very helpful in scheduling our appointment for this rep regarding the airbag emblem recall we had received from Nissan. The customer service rep was very helpful in scheduling our appointment for this repair, and kept us informed as to the progress during our visit. We were very pleased with the service we received and wouldn't hesitate to recommend this dealership to all our Nissan friends and neighbors. More
by PATD9015
Employees Worked With
April 02, 2024
Excelente, buen servicio para mi Nissan y atención. Al cliente. Muy responsables y buena coordinación con el tiempo Al cliente. Muy responsables y buena coordinación con el tiempo More
by NORMANACEVEDO1959
Employees Worked With
April 02, 2024
Great people and attention. Brad and John made buying a pleasant experience with a good sense of humor. Brad and John made buying a pleasant experience with a good sense of humor. More
by qzgj5w4f
Employees Worked With
