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Bill Ray Nissan - Service Center

Longwood, FL

4.6
1,333 Reviews

1,333 Reviews of Bill Ray Nissan - Service Center

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January 31, 2024

Daryl Driver is my service advisor and he’s a pleasure to work with. Regardless of what I need done on my car, he always explains the work that needs to be done and keeps me updated. More

by SALASE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Driver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 31, 2024

The service was really really really great! They were very very helpful. A lot of to detail. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 31, 2024

I have trusted Bill Ray Nissan to service my vehicle for seven years. The service staff, including my service advisor Juan Mahoney, have always been professional, courteous and helpful. More

by DAVID-DUCKWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Mahoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2024 -

Bill Ray Nissan responded

Thank you very much, here at Bill Ray Nissan we value you as a customer and appreciate your feedback. If there is anything we can help you with please do not hesitate to contact us at (407) 831-1318. Thank you again for your support. Sincerely, Bill Ray Nissan

January 31, 2024

Excellent everyone was very polite, the facility was clean, also the bathrooms were clean excellent experience More

by JMSMEIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Bill Ray Nissan responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Ray Nissan.

January 30, 2024

Antonio made my experience very easy. He went above and beyond to ensure that I was taken care of during my service. Highly recommend him as a an advisor! More

by BRYAN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carcamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Jan 31, 2024 -

Bill Ray Nissan responded

Bryan, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Ray Nissan!

January 30, 2024

Greeted me friendly, explained tasks and costs, and length of time to complete service. Once completed on time, explained all the items reviews. Great service all around More

by VSAND59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Conley
Jan 30, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 30, 2024

Wonderful communication, great customer service, makes everything more easier! Robert was assigned to me and he made sure I was aware of everything needed to be done ! More

by MAIYACOSBY15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2024 -

Bill Ray Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 30, 2024

Nice Dealership. Just had to wait longer to get my vehicle finished. And thanks to Darren in collision for sending tire guy out to house to fix tire. More

by DLCOUNCIL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Bill Ray Nissan responded

Thank you so much again for your feedback! We hope you have a great day!

January 30, 2024

It took too long to do oil change service and I had an appointment. It took one hour and forty-five minutes to complete. More

by KENNETHDHOLMES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Jan 31, 2024 -

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

January 30, 2024

The service was great. They initially left some oil marks on my cream colored console. I pointed that out and they fixed it right away. The day I went an employee went More

by BRITO.JOSELYN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Bill Ray Nissan responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

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