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1,333 Reviews of Bill Ray Nissan - Service Center
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December 13, 2023
Had to bring my car in because of a door button not working. It turns out that when I had some body work on the car, they took the door apart and forgot to plug the button in working. It turns out that when I had some body work on the car, they took the door apart and forgot to plug the button in More
by BUCWIZZ
Verified CustomerEmployees Worked With
December 12, 2023
Worst place to take your car for repair estimate! Insurance clearly requires Non-OEM parts. They not only quoted all NEW OEM parts but marked up the prices of parts a LOT. Suspension Crossbody part w Insurance clearly requires Non-OEM parts. They not only quoted all NEW OEM parts but marked up the prices of parts a LOT. Suspension Crossbody part was $1500 on the estimate, they were not able to provide any pictures or proof of how this part was damaged and needed replacement. ALSO, the same exact part was at Bill Ray Nissan parts department for $1000! $500 mark up in ONE part alone. The quote was roughly $3-4k MORE than it needed to be because of the cost of their parts being outrageous! Because of this outrageous quote, insurance totaled out the vehicle and no other shops were willing to provide me a second opinion/estimate because I CHOSE the wrong service provider to have my car go to. WORST decision I ever made. Will never buy a Nissan again nor would I ever advise anyone to have their car taken there. More
by Honest reviewer
Employees Worked With
I don’t like anyone in this department
December 10, 2023
Zack D is the best and has taken well care of my three Nissans. He is main reason we drive 40 miles to get our vehicles serviced. He is honest and gracious. Nissans. He is main reason we drive 40 miles to get our vehicles serviced. He is honest and gracious. More
by JEFFREYPARKKILA
December 10, 2023
Upon entering the repair center, the support staff promptly alerted the service advisor. The advisors I've encountered at this dealership have consistently been exceptional, thoroughly explaining serv promptly alerted the service advisor. The advisors I've encountered at this dealership have consistently been exceptional, thoroughly explaining service requirements to minimize any potential confusion. More
by ED55
Employees Worked With
December 10, 2023
I had a great experience with Ryan. Very polite and effective. He took good care of us and handles correctly my expectations regarding time. Great service. Thanks. Very polite and effective. He took good care of us and handles correctly my expectations regarding time. Great service. Thanks. More
by JOSE.CLAVIER
Employees Worked With
December 10, 2023
Juan Mahony I think is his name ruily nice he even remember me from before nice customer services. remember me from before nice customer services. More
by STUSIMBA7
Employees Worked With
December 09, 2023
Best dealership in Central Florida! I wouldn’t consider anywhere else for my vehicle needs! I wouldn’t consider anywhere else for my vehicle needs! More
by D
Employees Worked With
Other Employees :
Anthony Conley, Zach Villalobos
December 09, 2023
I had outstanding service in the past on my 2021 Rogue and fully expect to bring in my new 2023 Rogue. Thank you to my service writer, Zach Dambaugh. and fully expect to bring in my new 2023 Rogue. Thank you to my service writer, Zach Dambaugh. More
by MILLIE2
Employees Worked With
Other Employees :
From start to finish buying my new 2023 Rogue was an exceptional experience. I would like to especially thank JC Kennon, Bo Rhodes, and Philip Copeland. I love my new car!!!
December 08, 2023
Everything was fine except that when they reinstalled the dash there was some kind of residue (not sure what it is) on the bottom inside of the windshield that to this day I can't seem to clean off. Other th dash there was some kind of residue (not sure what it is) on the bottom inside of the windshield that to this day I can't seem to clean off. Other than that, Tony was great. So while the repair took a day longer than expected, Tony kept me up to date. He as also helpful in arranging the car I used while mine was being repaired. So other then the windshield issue, all was very good. The repair fixed the issue. More
by GATOR5000E
Employees Worked With
