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Bill Utter Ford
Denton, TX
4,287 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,287 reviews
July 22, 2021
💯 Excelente ⭐️ Servicio Mil Gracias 😊 y Muy Amables Todo Muy bien Gracias 🙏🏻 Gracias Gracias 😊 Todo Excelente todo el personal de La Ford Atte Mayela Alvarez ⭐️💙💙💙💙💙⭐️⭐️⭐️⭐️⭐️ Gracias ☺️ Todo Muy bien Gracias 🙏🏻 Gracias Gracias 😊 Todo Excelente todo el personal de La Ford Atte Mayela Alvarez ⭐️💙💙💙💙💙⭐️⭐️⭐️⭐️⭐️ Gracias ☺️ More
by MAYELA.ALVAREZ77
Verified CustomerEmployees Worked With
July 21, 2021
I learned that scheduling an appointment does make it faster in and out. And did what I asked them to do when rotating tires this time by putting psi as was recommended on the tires. Instead of the usual faster in and out. And did what I asked them to do when rotating tires this time by putting psi as was recommended on the tires. Instead of the usual deflating them to what it says on the door. More
by HSADIYEH55
Employees Worked With
The young men greet when you pull in., Don Swift
July 21, 2021
Excellent customer service from the time of walking through the door to walking out the door. Alex Celia went above and beyond in assuring I understood the repair process including cost. through the door to walking out the door. Alex Celia went above and beyond in assuring I understood the repair process including cost. More
by Elaine
Employees Worked With
Alex Celis
July 21, 2021
Came in for my state inspection and follow-up on my recall. Tony said the parts are in and made an appointment at my request for Friday. State inspection was completed in less than an hour. recall. Tony said the parts are in and made an appointment at my request for Friday. State inspection was completed in less than an hour. More
by davidwestfall2000
Employees Worked With
Tony King
July 20, 2021
Did a great job repairing my vehicle problem was Someone decided to go through my glove Box and my console my inspection was laying on the floor and I really didn't appreciate it decided to go through my glove Box and my console my inspection was laying on the floor and I really didn't appreciate it More
by MUNDOCONDI
Employees Worked With
Tony King
July 20, 2021
Brought in a new 2020 F150. This truck has had multiple issues. They kept the truck 3 weeks didn't correct everything. Water leaking from a factory installed windshield on drivers side was one of the compl issues. They kept the truck 3 weeks didn't correct everything. Water leaking from a factory installed windshield on drivers side was one of the complaints. Tech was too lazy to figure out it wasn't the passenger side, and service writer didn't listen to what was told to him. Truck was sent to another Ford dealer in Pilot Point to get all the items missed at this dealer. More
by dflynn0
Employees Worked With
John Witt
July 19, 2021
Thanks to Greg for getting our vehicle in for service in a timely manner. Everyone at BillUtter Ford is friendly and helpful. Thanks for making things easy. a timely manner. Everyone at BillUtter Ford is friendly and helpful. Thanks for making things easy. More
by RSH
Employees Worked With
July 19, 2021
Quick with service and great pricing. Everyone seemed a little stressed out due to being short staffed and in turn reflected on the customers but overall it was great. little stressed out due to being short staffed and in turn reflected on the customers but overall it was great. More
by anaibueno14
Employees Worked With
July 19, 2021
Joseph my sales rep was very professional throughout the entire buying process. He had the my car ready to go within the timeframe promised and he delivered. entire buying process. He had the my car ready to go within the timeframe promised and he delivered. More
by anthochav2
Employees Worked With
Mike Lewis, Joseph Bonnette
