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Bill Utter Ford
Denton, TX
4,273 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,273 reviews
June 18, 2020
Out in 35 min. Had set appointment for 1030 hours, easy to do on the website, arrived a little early, greeted immediately, Don had my service request, took the car t Had set appointment for 1030 hours, easy to do on the website, arrived a little early, greeted immediately, Don had my service request, took the car to the back, 35 minutes later it was ready, great job. More
by frank.pooler
Verified CustomerEmployees Worked With
Bill Riley
June 18, 2020
Not good for 2nd time I've tried to buy a truck from this dealership on two separate occasions- years apart. Both times the service was not good. The salesperson didn't see I've tried to buy a truck from this dealership on two separate occasions- years apart. Both times the service was not good. The salesperson didn't seem to know anything about the trucks- we asked questions and he either answered incorrectly or not at all. He didn't seem to want to sell us a truck at all. I honestly don't remember his name. Both experiences were similar. I won't give them a third try. I will go somewhere else. More
by NASHM66
Employees Worked With
I don't remember.
June 17, 2020
Service The service was done quickly and Greg notified me about other service that might need to be done besides the oil change along with the cost of the ext The service was done quickly and Greg notified me about other service that might need to be done besides the oil change along with the cost of the extra service. More
by Caskhaley
Employees Worked With
June 17, 2020
they care It seems they care about their customers and their care. polite. and considerate.. fast service and pleasant waiting room. comfortable and cool.on It seems they care about their customers and their care. polite. and considerate.. fast service and pleasant waiting room. comfortable and cool.on not day More
by txsandi
Employees Worked With
June 17, 2020
GREAT DAY AT BILL UTTER FORD GREAT PURCHASE . GREAT DEAL. GREAT CUSTOMER SERVICE. BIG THANKS TO MY SALES PERSON DANIEL CORTHELL WHO WAS VERY HELPFUL AND MADE THE BUYING PROCESS V GREAT PURCHASE . GREAT DEAL. GREAT CUSTOMER SERVICE. BIG THANKS TO MY SALES PERSON DANIEL CORTHELL WHO WAS VERY HELPFUL AND MADE THE BUYING PROCESS VERY EASY AND STRESS FREE. More
by danuta_trottier
Employees Worked With
Daniel Corthell , Mike Lewis
June 17, 2020
The service was very good during the new normal. Very hands on and personal Thanks Johnny for keeping me updated and walking through new process. hands on and personal Thanks Johnny for keeping me updated and walking through new process. More
by Ssydows
Employees Worked With
Johnny Constancio
June 17, 2020
Service department did an awesome job troubleshooting issue I was having on my F150. They gave me a loaner truck so they could take their time and do the job right! I give them a 10 out of 10! issue I was having on my F150. They gave me a loaner truck so they could take their time and do the job right! I give them a 10 out of 10! More
by jto99
June 17, 2020
Friendly staff from the moment you get there till you leave. Came in for Warranty work on a 2017 f250. The job took a few more days that first quoted, but Ford put me in a rental to get me where I need leave. Came in for Warranty work on a 2017 f250. The job took a few more days that first quoted, but Ford put me in a rental to get me where I needed to go. More
by Jcawthon326
Employees Worked With
Justin
June 17, 2020
Best Dealership I’ve been to in 31yrs Elante Smith and Denise Wolfe are two of the greatest people I’ve dealt with. Elante was very helpful and he told me a lot about the vehicles I was lo Elante Smith and Denise Wolfe are two of the greatest people I’ve dealt with. Elante was very helpful and he told me a lot about the vehicles I was looking for. Ms Denise, I have worked with Denise on 3 previous pickups, and every time she is very knowledgeable and professional. This time, she went above and beyond (your head salesman knows what I’m talking about, and I told him as long as he remedied the situation I would never bring it up again). Denise and Elante are what is going to keep me coming back to Bill Utter for many years to come. More
by MERRJK
Employees Worked With
Elante Smith, Denise Wolfe
