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Bill Utter Ford
Denton, TX
4,275 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,275 reviews
June 17, 2020
Friendly staff from the moment you get there till you leave. Came in for Warranty work on a 2017 f250. The job took a few more days that first quoted, but Ford put me in a rental to get me where I need leave. Came in for Warranty work on a 2017 f250. The job took a few more days that first quoted, but Ford put me in a rental to get me where I needed to go. More
by Jcawthon326
Verified CustomerEmployees Worked With
Justin
June 17, 2020
Best Dealership I’ve been to in 31yrs Elante Smith and Denise Wolfe are two of the greatest people I’ve dealt with. Elante was very helpful and he told me a lot about the vehicles I was lo Elante Smith and Denise Wolfe are two of the greatest people I’ve dealt with. Elante was very helpful and he told me a lot about the vehicles I was looking for. Ms Denise, I have worked with Denise on 3 previous pickups, and every time she is very knowledgeable and professional. This time, she went above and beyond (your head salesman knows what I’m talking about, and I told him as long as he remedied the situation I would never bring it up again). Denise and Elante are what is going to keep me coming back to Bill Utter for many years to come. More
by MERRJK
Employees Worked With
Elante Smith, Denise Wolfe
June 17, 2020
Simple and Easy From Adam To Mike the process was very friendly and explained well. Would have no problem with buying another vehicle from Bill Utter Ford. Thanks guy From Adam To Mike the process was very friendly and explained well. Would have no problem with buying another vehicle from Bill Utter Ford. Thanks guys! More
by T.DART
June 16, 2020
Happy Owner Bill Utter, and Phil Tysinger went to great lengths to find me the car that I have been looking for. I had something specific in mind, 2017 or 2018 Fo Bill Utter, and Phil Tysinger went to great lengths to find me the car that I have been looking for. I had something specific in mind, 2017 or 2018 Ford Focus Electric, and I knew that it would be hard to find. I had been wanting this car for a few years now as it is one of the most efficient vehicles you can purchase, and one of the most affordable long term vehicles to own on the market. The Bill Utter team scoured the country to find me one. Since the vehicle was not made any more it was not easy for them. 2 Weeks later I have my car and I could not be happier. Thank you Phil and the Bill Utter team for helping me find the perfect car for me and my family! More
by JBODOR
June 16, 2020
Johnny took my car in for a warranty issue involving my engine and I could rest assured he did everything correctly and kept me informed throughout the entire process. engine and I could rest assured he did everything correctly and kept me informed throughout the entire process. More
by cesarorenteria
Employees Worked With
Johnny in service
June 16, 2020
First of all thanks to Doyle at Bill Utter Ford. He's the sales man that has worked with me twice already. And he has made it possible for me to enjoy 2 of the 3 trucks I have gotten from Bill Utter Ford. Th sales man that has worked with me twice already. And he has made it possible for me to enjoy 2 of the 3 trucks I have gotten from Bill Utter Ford. They are a very friendly staff. Clean house and most importantly they treat you like family. And like family they made me wait a while for everything to get done. But I'm enjoying my new F150 F4 super crew. Thanks guys. More
by Zoescalante26
June 16, 2020
My salesman, Dan (in pre-owned cars) made a huge effort to make sure the vehicle I was considering got my son was in tip top shape. Great customer service, and that means a lot these days. Thank you again to make sure the vehicle I was considering got my son was in tip top shape. Great customer service, and that means a lot these days. Thank you again for a great purchase and safe vehicle for my son! More
by lindagprice1955
June 16, 2020
This is the second vehicle I've bought from Bill Utter Ford. Great service. We will definitely be back. Extra words for minimum of review. Maybe if you ask pale for their reviews, just let them use the wo Ford. Great service. We will definitely be back. Extra words for minimum of review. Maybe if you ask pale for their reviews, just let them use the words they want instead of having a minimum. Bill Utter was awesome, DealerRater not so much. More
by krypto357
June 15, 2020
Dean Skidmore did a great job! We have worked with Bill Utter Ford for many years and I would highly recommend them to anyone. They are always prompt on their responses and use qua We have worked with Bill Utter Ford for many years and I would highly recommend them to anyone. They are always prompt on their responses and use quality parts. More
by chad.oden
Employees Worked With
Dean Skidmore
June 15, 2020
Fast Lane oil change Tried to schedule on line, unable to complete. Called and service department they said bring my truck in. The service was good but fast lane took 55 m Tried to schedule on line, unable to complete. Called and service department they said bring my truck in. The service was good but fast lane took 55 minutes. I’ve always received good service from Bill Utter Ford, been their customer since 1995. More
by TFLOYDEMX
Employees Worked With
