Bill Utter Ford

Love going to Bill Utter they are the best ford dealership and Dave Underwood is such a gentlemen and he knows his business great man dealership and Dave Underwood is such a gentlemen and he knows his business great man More

Adam Russell has sold me my last two vehicles at Bill Utter. He was great as always. He was never pushy but very responsive. The finance guy, I think his name was Mike was very good also. He made the Utter. He was great as always. He was never pushy but very responsive. The finance guy, I think his name was Mike was very good also. He made the closing paperwork very smooth and quick, while responding to all of my questions. More

Edit review: Danny is working diligently to diagnose our vehicle. It was a miscommunication that we feel they are doing their best to correct. After we figure everything out we will update this accordingly. vehicle. It was a miscommunication that we feel they are doing their best to correct. After we figure everything out we will update this accordingly. More

Great Service The team at Bill Utter kept me informed on a regular basis and had my car repaired in a respectable timeframe. Thanks again for the wonderful support. The team at Bill Utter kept me informed on a regular basis and had my car repaired in a respectable timeframe. Thanks again for the wonderful support. More

Monty and his team did a great job on my 2016 truck! they are a trust group that will get it done right. And great at keeping me inform at all times are a trust group that will get it done right. And great at keeping me inform at all times More

Best dealership experience that I’ve had. Jason Robinson wasn’t pushy at all and made the buying process much more laid back than at other dealerships. Would and already have recommended this dealership to wasn’t pushy at all and made the buying process much more laid back than at other dealerships. Would and already have recommended this dealership to others. More

Honest feedback, had my truck up and running quickly after diagnosis. Kept me updated throughout the entire process twice daily. I was pleased with the communication. after diagnosis. Kept me updated throughout the entire process twice daily. I was pleased with the communication. More

Service was great and I was updated on my vehicles progress daily. I was in on Monday and out by Thursday afternoon. Had an oil and transmission fluid change as well as a radiator replaced. progress daily. I was in on Monday and out by Thursday afternoon. Had an oil and transmission fluid change as well as a radiator replaced. More

We have to haggle over the price, as they quoted me a number. Then when they came out of the back office, the price the sales person gave me was not what the finance manager put on paper. I nearly walked number. Then when they came out of the back office, the price the sales person gave me was not what the finance manager put on paper. I nearly walked over a $300 discrepancy. The sales person said “I actually can’t quote a number”. I said, “You represent Bill Utter Ford, you said, make it $23K and We’ll make the deal!” When I accepted his 23K offer, it went to $23,300. I actually walked out the door. He chased me out and offered me the $23 again and apologized for the misunderstanding. I said there was no misunderstanding, you said $23 and then raised the price. It worked out, but only after I became upset with the sales rep. Toronto made up the difference while doing all the financial, warranty and TTL paperwork. He was a pleasure to work with, and had a fantastic attitude. More

Always great and quick service. I quit using Lee Jarman because I was treated like another number. I had traded with them for 40 years, but no more. I think they forgot their customer training. My son in because I was treated like another number. I had traded with them for 40 years, but no more. I think they forgot their customer training. My son in law also was treated the same earlier this year. He is your customer now. More