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Bill Utter Ford
Denton, TX
4,280 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,280 reviews
January 11, 2020
Larry and Ken were a great help to me. Very easy to work with and just did a great job overall. Thanks guys and keep it up. with and just did a great job overall. Thanks guys and keep it up. More
by rpm0035
Verified Customer
January 11, 2020
Took my truck in for maintenance and was greeted quickly, walked through the problems one by one, and got me on my way. Professional and prompt. A+ walked through the problems one by one, and got me on my way. Professional and prompt. A+ More
by milpo2717
Employees Worked With
Dillon Love
January 10, 2020
I have now purchased three vehicles from Bill Utter Ford. The sales staff and finance personnel have always done a great job getting me into the vehicle I’m wanting. The sales staff and finance personnel have always done a great job getting me into the vehicle I’m wanting. More
by pinzel110
January 10, 2020
Helped us out very much. Jason was a nice guy and helped us with everything we needed. He answered all the questions we had about ford. Very good experience us with everything we needed. He answered all the questions we had about ford. Very good experience More
by Mason Massingill
Employees Worked With
January 10, 2020
Great Experience Danny was very friendly and did not sell me anything I did not need. I will be back for my service needs on my F-150 Danny was very friendly and did not sell me anything I did not need. I will be back for my service needs on my F-150 More
by rjhouck
Employees Worked With
January 10, 2020
Sales Person Ivan barrios met my Son and I on arrival, welcomed us and let us know he was there to assist us if needed. Ivan showed us the vehicles we wanted to l Ivan barrios met my Son and I on arrival, welcomed us and let us know he was there to assist us if needed. Ivan showed us the vehicles we wanted to look at and I traded for a Ford Ranger. Ivan is friendly, courteous and is a professional doing his job. I n other words he is a Outstanding assest for Bill Utter Ford. All personnel we met were nice and helpful. Still have accessories to be installed on my Ford Ranger, More
by COOKECR2000
Employees Worked With
Ivan Barrios, Taylor Munden and Dakota
January 09, 2020
Great service and price. John was great to work with, price was better than other quote I had received from an independent car repair company and all work was completed same d John was great to work with, price was better than other quote I had received from an independent car repair company and all work was completed same day. Thanks. More
by SCOTTWILLIAMSON0411@gmail.com
Employees Worked With
John Witt
January 09, 2020
Michael Rodriguez Mr. Rodriguez is a professional who genuinely cares about his customers. He desires only the very best fit for the customers he serves. There was abso Mr. Rodriguez is a professional who genuinely cares about his customers. He desires only the very best fit for the customers he serves. There was absolutely no high pressure sales pitches,only informative, friendly, honest and transparent discussions. More
by lenie54
Employees Worked With
MIKE RODRIQUEZ
January 08, 2020
NOT CHECKED OUT Roof leaked Oil & filter Fuel filters air filter bed cover All should have been done before it was sold. It also should have been tuned the fuel Roof leaked Oil & filter Fuel filters air filter bed cover All should have been done before it was sold. It also should have been tuned the fuel economy sucks. More
by gkristich
January 08, 2020
Did not fix the issue There was a rattle in the undercarriage of my wife's car. They told us it was some clips missing and they fixed the issue. It was fine for a few hours There was a rattle in the undercarriage of my wife's car. They told us it was some clips missing and they fixed the issue. It was fine for a few hours after we received the car, but then it came back. Now we have to take our time to bring it in again, and be with out a car since you do not offer loaners Danny, is very friendly and does a great job assisting us. He provides a good experience. In all of our previous dealings with service all employees, especially the Manager of Service has been horrible. We will set up another appointment and see if your team can get it right this time. More
by CHAFFINT
Employees Worked With
