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Bill Utter Ford
Denton, TX
4,019 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 4,019 reviews
August 20, 2018
Retrain sales tactics We were looking to get an suv, and we found one that we liked. But price was high, and they were not willing to try to negotiate at all. I get it’s al We were looking to get an suv, and we found one that we liked. But price was high, and they were not willing to try to negotiate at all. I get it’s all about making money and it’s a business, but sometimes making the customer feel like you actually want to help them would go a long way. And possibly would have made a purchase. More
by C.arriaga911
Verified CustomerEmployees Worked With
Miguel Hernández
Helpful August 20, 2018
Always a great experience. I have never bought a vehicle anywhere else, so I really have nothing to compare it to, but I don't need to, they have what I want or they can get it. I have never bought a vehicle anywhere else, so I really have nothing to compare it to, but I don't need to, they have what I want or they can get it. More
by gayle
Employees Worked With
Denise Wolfe, Steve Davidson
August 20, 2018
Best by far!!! Would recommend to anyone and everyone!!! The salesman worked with me day in day out an got me exactly what I wanted! Above and beyond!!! Would recommend to anyone and everyone!!! The salesman worked with me day in day out an got me exactly what I wanted! Above and beyond!!! More
by gilbertaron08
Employees Worked With
August 20, 2018
Great service and Sales We have always received great service and sales experience at Bill Utter Ford. If a problem arose, they were willing to repair immediately and have tr We have always received great service and sales experience at Bill Utter Ford. If a problem arose, they were willing to repair immediately and have trucks back on road., More
by srains0
Employees Worked With
Other Employees :
Johnny Constancio, Laurie Wilson, Regina McGinn, Erin Bostick
August 20, 2018
Customer service Bill Utter Ford There is no better ford dealership to go to, they take pride in what they do, they are always informing you of what’s going on, they h Bill Utter Ford There is no better ford dealership to go to, they take pride in what they do, they are always informing you of what’s going on, they have great service advisors especially a guy named Eddie Church We are at Ford family and we love Bill Utter More
by pmason0
Employees Worked With
Other Employees :
Craig Bowen, Denise Wolfe, Kenneth Carter, Miff Center, Mike Lewis, Tabatha Rodriguez
August 19, 2018
Brand New My door was replaced and my car returned to me looking brand new. All the people that I dealt with were friendly, honest, and knowledgeable. My door was replaced and my car returned to me looking brand new. All the people that I dealt with were friendly, honest, and knowledgeable. More
by CANCILLA9
Employees Worked With
Jeffrey Rigsby, Debbie Sprabeary
August 18, 2018
Got in and out realtivley quick. Erin was very nive and patient with my husband who has had a stroke and does not talk very clearly. She listened and took good care of him. Erin was very nive and patient with my husband who has had a stroke and does not talk very clearly. She listened and took good care of him. More
by lcruiz56
Employees Worked With
Erin Bostick
August 18, 2018
2018 Ford Explorer Great dealership! This was our fourth purchase from Phil. Mike handled our financing again. Everything was smooth and quick. We were in and out in Great dealership! This was our fourth purchase from Phil. Mike handled our financing again. Everything was smooth and quick. We were in and out in under 90 minutes. More
by JPOINTS42
August 18, 2018
Always great service Great, friendly and depending on the day, fast service! A little more attention to detail whem replacing batteries, maybe clean the terminals as a cou Great, friendly and depending on the day, fast service! A little more attention to detail whem replacing batteries, maybe clean the terminals as a courtesy. Other than that minor issue, I strongly recommend shopping or servicing here. More
by MUNIZ_P
August 17, 2018
Bill Utter Ford They always provide excellent service and help. I appreciate being appraised of recalls and the dealership’s willingness to make it right. I enjoy u They always provide excellent service and help. I appreciate being appraised of recalls and the dealership’s willingness to make it right. I enjoy using the service center and even waiting is pleasant. More
by PAULETTEAB
Employees Worked With
Sorry I don’t remember their names.
