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Bill Utter Ford
Denton, TX
4,368 Reviews
Bill Utter Jr. was 14 when he started working at Bill Utter Ford. With his new driver's license, Bill began delivering parts for the family dealership. Bill and Virginia Utter opened the doors to their new Ford dealership in 1956 in downtown Denton. It was the beginning of a family tradition of offering the best Ford products and services to North Texas families.
In the early days, they were simply concerned with making ends meet from day to day and treating each customer with courtesy and respect, as they would any friend. Many of those customers became lifelong friends, and the business grew from one referral to another to serve generations. Fifty-eight years later, Bill Utter Jr.'s dedication to his parents principles has made Bill Utter Ford one of the most respected names in North Texas. Bill Utter Ford has always treated customers and employees as family. Many of the dealership employees have worked with the Utter family for decades, a direct reflection of the "family atmosphere" the Utters have fostered from the very beginning.
What differs today from 1956? Ford's designs and technology have changed, but at heart, Bill Utter still remains the same as it was in 1956. Bill Utter Ford prides itself in being Deal Country Texas. Always offering the best deals, service and inventory in Texas. From finding you the most affordable vehicles, parts and accessories to securing the lowest financing rates, Bill Utter Ford won't let you down. If you're looking to purchase a new or pre-owned certified vehicle, you can bet that you'll drive off the lot in your dream car, truck or SUV, with more money still in your bank account than any other dealership. The family of Bill Utter Ford invites you to stop by and experience the difference a family-owned and operated dealership can make and allow us to treat you to the "Utter Experience!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 4,368 reviews
November 20, 2018
Six months later still can't drive my car My car had a recall when I bought it in June. It is now almost December and I still can't drive my car due to the recall. I will give them credit they My car had a recall when I bought it in June. It is now almost December and I still can't drive my car due to the recall. I will give them credit they have provided a rental car for me to use while I wait. My car is currently sitting in the driveway not running. Nervous about the damage it may have from just sitting there. More
by sarahra1981
Verified CustomerEmployees Worked With
Craig Bowen, Will Shropshire
November 20, 2018
excellent and fast service! This dealership always provides the best service. Easy appointments, quick service, friendly courtesy car driver, and top notch service results. Frien This dealership always provides the best service. Easy appointments, quick service, friendly courtesy car driver, and top notch service results. Friendly, courteous, and professional employees. More
by geormusic
Employees Worked With
Randy Owen, Regina McGinn
November 20, 2018
Always good with these guys. Top notch!!! So helpful, honesty and integrity. They want you to get what you want......not what they think you need. I'm impressed by Roberto Barrios and his will So helpful, honesty and integrity. They want you to get what you want......not what they think you need. I'm impressed by Roberto Barrios and his willingness to allow me to choose what's right for me.......and not what's right for him. More
by Dovesdrummer
Employees Worked With
November 20, 2018
Good Experience My experience with the service department was a positive one. Our service rep Erin was easy to work with. They handled my recall issues on my truck in My experience with the service department was a positive one. Our service rep Erin was easy to work with. They handled my recall issues on my truck in a very timely fashion. In and out in 1/2 day. Overall experience was very good. More
by CLERIHEW1313
Employees Worked With
Erin Bostick
November 19, 2018
Awesome Service This was a great experience, enjoyed the service work. will certainly recommend this dealership to friends and family for their buying and service nee This was a great experience, enjoyed the service work. will certainly recommend this dealership to friends and family for their buying and service needs. Great.... More
by TLSPIKES1
Employees Worked With
November 19, 2018
Service In and out very quick thanks to Danny in service department. I have used Danny for many years and he always takes care of me. In and out very quick thanks to Danny in service department. I have used Danny for many years and he always takes care of me. More
by Escape16
Employees Worked With
November 17, 2018
the works Had the works done ? on my vehicle, quick in and out. Good job, was done professionally with very little time to wait. Will use again, was very happy Had the works done ? on my vehicle, quick in and out. Good job, was done professionally with very little time to wait. Will use again, was very happy 😃 with service, thanks. More
by Ford Folks
Employees Worked With
Dillon Love
November 16, 2018
Recall service Appointment was easy to make and the service department was ready when I arrived. The service representative was friendly and very courteous. The se Appointment was easy to make and the service department was ready when I arrived. The service representative was friendly and very courteous. The service was completed in the stated time frame. More
by ROY.MOLLY
Employees Worked With
Erin Bostick
November 15, 2018
Superior Erin handled my service and recall professionally. She got me out early. I was greeted and asked what I was in for before I exited my truck. Erin handled my service and recall professionally. She got me out early. I was greeted and asked what I was in for before I exited my truck. More
by STAYLOR13
Employees Worked With
Erin Bostick
November 15, 2018
Safety recalls The service representative Greg notified me that the parts were available to take care of the recalls, I dropped off my truck and the schuttle took me The service representative Greg notified me that the parts were available to take care of the recalls, I dropped off my truck and the schuttle took me home he notified me when it was complete and I picked it up. It went just as planned. More
by TFLOYDEMX
Employees Worked With
Greg Hall
