2,723 Reviews of Bill Utter Ford - Service Center
When my tow vehicle (F350) suffered an emissions control problem as we were leaving for vacation, Bill Utter got to it quickly. Though the first fix didn’t solve the issue, the Service Manager intervened to problem as we were leaving for vacation, Bill Utter got to it quickly. Though the first fix didn’t solve the issue, the Service Manager intervened to make sure the vehicle was fixed properly and even arranged a loaner car so I didn’t have to arrange transportation back and forth! Though we departed three days late, they salvaged our vacation. That’s good customer service! More
Great service great people ! Very friendly and willing to help we will being come back for sure as we are a Ford family and trust Bill Utter help we will being come back for sure as we are a Ford family and trust Bill Utter More
I am still waiting to rate the quality of work performed. We had the roof rack repaired due to a manufacture defect. I took the tape off today. I noticed that the epoxy they used maybe didn't seal the en We had the roof rack repaired due to a manufacture defect. I took the tape off today. I noticed that the epoxy they used maybe didn't seal the entire piece. More
Had an appointment. Took a day off from work.. Got there @ 7 A.M.. Dealership called later to mention that they don't have the parts for the recall service and they would have to be ordered. @ 7 A.M.. Dealership called later to mention that they don't have the parts for the recall service and they would have to be ordered. More
Bill Utter Ford dealership Service Department always goes above and beyond satisfaction whenever I have needed them. They know their business and are always prompt, kind and courteous whenever interacting wi above and beyond satisfaction whenever I have needed them. They know their business and are always prompt, kind and courteous whenever interacting with customers! More
Greg Hall is the best. Always making sure we are taken care of us. We trust him implicitly with our cars. We are very happy with all in the Service Dept. care of us. We trust him implicitly with our cars. We are very happy with all in the Service Dept. More
The Service Consultant Don Swift always takes the best care of my truck’s needs in a timely manner and this visit was no different. Thank you Don for all of your hard work! care of my truck’s needs in a timely manner and this visit was no different. Thank you Don for all of your hard work! More
Danny Morris is the best service advisor in the world. He has consistently provided excellent 5 star type of service for several years. We love Bill Utter Ford. has consistently provided excellent 5 star type of service for several years. We love Bill Utter Ford. More
We are a NEW Construction/Telecommunications Company in the Area From the minute I spoke to Perry on the phone and Don in person as "our Guy" it has been a great - smooth experience. Very happy!! the Area From the minute I spoke to Perry on the phone and Don in person as "our Guy" it has been a great - smooth experience. Very happy!! More