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Bill Utter Ford - Service Center

Denton, TX

4.9
2,723 Reviews

2,723 Reviews of Bill Utter Ford - Service Center

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May 17, 2021

Great guys in the service this is stupid making me type 25 words so stop sends nag me these if I have to do more More

by scarpenter6569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Witt
May 14, 2021

When my tow vehicle (F350) suffered an emissions control problem as we were leaving for vacation, Bill Utter got to it quickly. Though the first fix didn’t solve the issue, the Service Manager intervened to More

by PETAROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Great service great people ! Very friendly and willing to help we will being come back for sure as we are a Ford family and trust Bill Utter More

by sbossay5632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

I am still waiting to rate the quality of work performed. We had the roof rack repaired due to a manufacture defect. I took the tape off today. I noticed that the epoxy they used maybe didn't seal the en More

by cemaynard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony King
May 10, 2021

Had an appointment. Took a day off from work.. Got there @ 7 A.M.. Dealership called later to mention that they don't have the parts for the recall service and they would have to be ordered. More

by donstx
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure
May 09, 2021

Bill Utter Ford dealership Service Department always goes above and beyond satisfaction whenever I have needed them. They know their business and are always prompt, kind and courteous whenever interacting wi More

by cynthiapolson3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021

Greg Hall is the best. Always making sure we are taken care of us. We trust him implicitly with our cars. We are very happy with all in the Service Dept. More

by NETTE85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

The Service Consultant Don Swift always takes the best care of my truck’s needs in a timely manner and this visit was no different. Thank you Don for all of your hard work! More

by aldtim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Swift
May 04, 2021

Danny Morris is the best service advisor in the world. He has consistently provided excellent 5 star type of service for several years. We love Bill Utter Ford. More

by SCOTT@CHAMBERLINMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Witt
May 04, 2021

We are a NEW Construction/Telecommunications Company in the Area From the minute I spoke to Perry on the phone and Don in person as "our Guy" it has been a great - smooth experience. Very happy!! More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Eggelston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Swift
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