Bill Utter Ford - Service Center

Johnny was excellent to work with, I left a message as to when my truck would be ready and he called back promptly! Well done when my truck would be ready and he called back promptly! Well done More

Had to drop off the car for a few annoying little issues, and Bill Utter took great care of me. Not only did they handle all of the issues for me, but they also were very thorough in making sure my car in ti and Bill Utter took great care of me. Not only did they handle all of the issues for me, but they also were very thorough in making sure my car in tip-top shape. More

My expedition was fixed quickly. Johnny is a great service adviser. He is always friendly, listens, and takes care of the problem. I will continue to take my vehicle to him for service. service adviser. He is always friendly, listens, and takes care of the problem. I will continue to take my vehicle to him for service. More

Always a great experience! Don Swift is the best and always takes good care of everything. I will say that I was disappointed with the new 3.99% service charge for paying with a debit or credit card. always takes good care of everything. I will say that I was disappointed with the new 3.99% service charge for paying with a debit or credit card. Between higher labor rates, higher parts prices, and the shop charges, it makes it a difficult choice to keep coming back versus going to an independent. More

I am a disabled veteran I took my truck into the collision shop at Bill order Ford to get my door fixed and they did a wonderful job on it everybody work this fast and good as possible so I can get collision shop at Bill order Ford to get my door fixed and they did a wonderful job on it everybody work this fast and good as possible so I can get my truck back on the road are use the Assessor Rees in my truck to get me through life life More

Great place to take your car for service in and out in an hour. They are now my dealership of choice for service ! Love this place an hour. They are now my dealership of choice for service ! Love this place More

Eddie Church gets 5 stars for his assistance in repairing and returning my Lincoln The entire Utter team was excellent in returning the car in 2 days Thank you and returning my Lincoln The entire Utter team was excellent in returning the car in 2 days Thank you More

service writer was friendly but I hope the service department got the problem fixed this time they have it for the same problem 3 times department got the problem fixed this time they have it for the same problem 3 times More

I had a great customer service experience - first oil change and tires rotated. However, the customer service advisor did not tell me his name - or even take my name. Not sure how they knew who the veh change and tires rotated. However, the customer service advisor did not tell me his name - or even take my name. Not sure how they knew who the vehicle belonged to. Overall I was satisfied, but would like to know the name of the people who are taking care of my car needs. More

Don Swift was fantastic! Very professional & had my problem fixed in less than an hour. I appreciated it so much , it was Saturday approaching lunch time & I was glad that I didn't have to wait until M problem fixed in less than an hour. I appreciated it so much , it was Saturday approaching lunch time & I was glad that I didn't have to wait until Monday! Thank you for great service!! More