Bill Utter Ford - Service Center

The service team was friendly and welcoming. Greg was very professional and valued my time. He communicated well and kept me informed on the status of my vehicle and the technicians recommendations. Be very professional and valued my time. He communicated well and kept me informed on the status of my vehicle and the technicians recommendations. Been to a few Ford dealers and Bill Utter Ford is my favorite. More

Don my service advisor is a true professional I will keep coming back!!! He replaced 1 of my batteries that was under warranty at no cost. coming back!!! He replaced 1 of my batteries that was under warranty at no cost. More

Bill Utter Ford never disappoints. I’ll pull up on Saturday mornings, be the 10th car in line and have my oil change done in under an hour. Staff is always friendly and the service advisors are truly Saturday mornings, be the 10th car in line and have my oil change done in under an hour. Staff is always friendly and the service advisors are truly good people. More

As always, service here is EXCELLENT, efficient and solid. Johnny is the MAN, always delivering and giving accurate estimates of time and money involved in whatever we need. Love Bill Utter Ford! solid. Johnny is the MAN, always delivering and giving accurate estimates of time and money involved in whatever we need. Love Bill Utter Ford! More

Everyone and everything was great. The only concern, is I made an appointment for 7:00 a.m. and wasn't worked on until after 8:00. made an appointment for 7:00 a.m. and wasn't worked on until after 8:00. More

Great service as always!! Great job getting my Truck in and out in a timely manner!! Awesome customer service! Thank you!! Will be coming back! and out in a timely manner!! Awesome customer service! Thank you!! Will be coming back! More

This was my first oil change. I had a great experience and will continue to bring my car to Bill Utter for service . Everyone was extremely kind & helpful. and will continue to bring my car to Bill Utter for service . Everyone was extremely kind & helpful. More

I bought s Shelby GT 500 there 3 weeks ago, bought the tire warranty, got a screw through the sidewall, drove 47 miles to the dealership only to find out Ford didn’t have a tire anywhere. Am I mad at the tire warranty, got a screw through the sidewall, drove 47 miles to the dealership only to find out Ford didn’t have a tire anywhere. Am I mad at the dealership “No”, but I am darn mad at Ford. You shouldn’t sell the car if you can’t get parts for it. Unbelievable!!! More

Mr. Love in the service department did a great job taking care of the process and made it extremely easy for us to handle the transition of leaving our vehicle to be serviced, while keeping us in the loop as care of the process and made it extremely easy for us to handle the transition of leaving our vehicle to be serviced, while keeping us in the loop as to what was going on. He is courteous and professional. I would not hesitate using him again. He understood the hectic pace of our life and kept us up and running, until we could get our vehicle back. More

Decent service. Price is too high. Wait is average. Went in for an oil change and tire rotation and two days later my low washer indicator comes on. If they failed to refill my washer fluid, what els Went in for an oil change and tire rotation and two days later my low washer indicator comes on. If they failed to refill my washer fluid, what else did they fail to do? More