2,723 Reviews of Bill Utter Ford - Service Center
They are always bussy, yet always get me out the door by the estimated time. Mr witt even remembered my first name-very impressive, hard to find people like that. the estimated time. Mr witt even remembered my first name-very impressive, hard to find people like that. More
The body shop did a wonderful job of repairing and (partially) painting my Mustang. The paint blended perfectly! Monty took care of dealing with the insurance company and got everything done in a tim (partially) painting my Mustang. The paint blended perfectly! Monty took care of dealing with the insurance company and got everything done in a timely manner. We were very pleased with the experience and would highly recommend them. More
As usual, I was taken care of to get my inspection. Danny took real good care of me and I didn't have to wait long for service. Great job! took real good care of me and I didn't have to wait long for service. Great job! More
Not at this time. The last visit took over five hours for a oil&filter change alignment and 6 tire rotation F350 dually. They didn't rotate the tires properly. They only moved from side to side. I know beca a oil&filter change alignment and 6 tire rotation F350 dually. They didn't rotate the tires properly. They only moved from side to side. I know because I marked the tires prior to my visit They corrected the problem once I found the problem. How many prior times had this occurred without my my knowing Paying for something I didn't received More
Appreciated Danny explaining what recommended services were due for my vehicle. Comfortable waiting room, friendly folks, relatively quick service. However, did not appreciate that the lady bringing aro were due for my vehicle. Comfortable waiting room, friendly folks, relatively quick service. However, did not appreciate that the lady bringing around the paperwork and telling customers when their vehicle was done was NOT wearing a mask (everyone else was). She was the one person with the closest contact with customers and not wearing a mask. No excuse for that. More
The first time I drove into the service bay for a registry inspection I was totally ignored and left. The second time I finally got the car inspected. My tires were 7 PSI under inflated and no one ev registry inspection I was totally ignored and left. The second time I finally got the car inspected. My tires were 7 PSI under inflated and no one even checked them. More
Mr. Hall is a very rude and unprofessional person. I have bought way to many cars and trucks from this dealership to be talked to the way Mr hall did. I will for now on take all my business and my companies bought way to many cars and trucks from this dealership to be talked to the way Mr hall did. I will for now on take all my business and my companies business down the street to five star ford. It’s out of my way sinice your right outside my subdivision. More
Great dealership and they stand behind their word. This is my second vehicle I have purchased from them and at this point I will return for my third. A dealership in my mind is only as good as the service is my second vehicle I have purchased from them and at this point I will return for my third. A dealership in my mind is only as good as the service dept. More
i brought my truck in for service, was greeted quickly and treated with respect. The team made suggestions and my truck was ready when expected! thank you and treated with respect. The team made suggestions and my truck was ready when expected! thank you More