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Bill Utter Ford - Service Center

Denton, TX

4.9
2,722 Reviews

2,722 Reviews of Bill Utter Ford - Service Center

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June 21, 2020

Took care of my needs with no problems. Everything was done in a timely manner. Everyone we’re friendly and professional. I was satisfied with their work. More

by manddwolf
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Bill Utter Ford responded

Thank you for entrusting in us for your vehicles service needs! We appreciate you and your business.

June 21, 2020

Recall Services Danny and the service department did a great job. Easy to schedule appointment and they kept to the schedule. All around great experience from start More

by Cutter2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2020 -

Bill Utter Ford responded

Thank you for your business! We love hearing from our customers and their wonderful experiences. We look forward to seeing you next time.

June 19, 2020

The staff are friendly and helpful. The service is great. I called and made an appointment with no problems. I’ll return again for future service. More

by CEFOSSIL
Recommend Dealer
Yes
Employees Worked With
John Witt
June 19, 2020

Oil change/Battery change Always helpful, reasonable and they do not push sales unless you need it. They only provide recommendations and let you make the decision on your own. More

by craigjurca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June 19, 2020

No corporate support Ford knows they have tranny problems. They are unwilling to support their dealers or customers. No fixes for my problem. Don’t need 25 words. More

by CJLAWSON012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Swift
June 18, 2020

State Inspection Service was great and done quickly. I will continue to bring my vehicles to Bill Utter Ford for my service needs. Everyone involved was very helpful. More

by Mmangham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Constancio, Jan (cashier), Ryan and Hector both in service.
June 18, 2020

Out in 35 min. Had set appointment for 1030 hours, easy to do on the website, arrived a little early, greeted immediately, Don had my service request, took the car t More

by frank.pooler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Riley
June 17, 2020

Service The service was done quickly and Greg notified me about other service that might need to be done besides the oil change along with the cost of the ext More

by Caskhaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

they care It seems they care about their customers and their care. polite. and considerate.. fast service and pleasant waiting room. comfortable and cool.on More

by txsandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2020

The service was very good during the new normal. Very hands on and personal Thanks Johnny for keeping me updated and walking through new process. More

by Ssydows
Recommend Dealer
Yes
Employees Worked With
Johnny Constancio
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